SmarterQueue

About SmarterQueue
SmarterQueue is the all-in-one power-tool for social media marketing. Publish to Instagram, Facebook, LinkedIn, Twitter, Pinterest, Google My Business. Whether you're starting off as a solopreneur, an established business, or manage multiple clients, SmarterQueue has all the features you need.
SmarterQueue has been built by, and with, experienced social media managers, to help you automate all the time-consuming tasks required for a successful social media presence.
Automate your posting times with Categories and Queues; use our Visual Calendar to simplify your planning; be confident with Instagram grid preview, and accurate post previews; recycle your best content to get up to 10x more reach and engagement; find proven content to re-share; get powerful and actionable analytics to help you optimize your campaigns.
Key benefits of SmarterQueue
- Publish to Instagram, Facebook, LinkedIn, Twitter, Pinterest, Google My Business.
- Direct Publish to Instagram, with our visual grid planner, and advanced analytics
- Use Content Categories to automate posting, and get detailed analytics
- Recycle your Evergreen Content to get up to 10x more engagement, and vary the post each cycle
- Search for and re-share the best-performing content from social media - keep your audience engaged, and your feeds full with minimal effort
- Customize your post content for each platform
- Bulk import from CSV, RSS, or social feeds.
- Auto-import your latest RSS blog posts or news.
- Bitly link shortening, and Google UTM campaign tracking
- Store your media in a library, design with Canva, or find royalty-free images to share
- Browser extension lets you share content you find on the web, or on your mobile
- Save your frequently-used hashtags or captions as re-usable Snippets, and add them in one click
- Auto-post the First Comment for Facebook, Instagram, and LinkedIn
- Detailed analytics and reports help you understand which content and times of day work best for you
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Reviews
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- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Category management is sheer efficiency
Reviewed on 2020/07/22
Pros
Category management helps you organize your content, and make sure you publish regularly the different kinds of content you want to associate to your account/your brand.
Cons
There is only 1 drawback: no mobile app. But this is underway, if I understand well.
Alternatives Considered
HootsuiteReasons for Choosing SmarterQueue
New interface in Buffer made it impossible to reorder posts (can you believe that?), made it impossible to switch back to 'scheduled slots' once a post was scheduled to 'custom time', made it impossible to move a post to the top + no category management in BufferSwitched From
BufferReasons for Switching to SmarterQueue
Category management in SmarterQueue is just awesome and time-saving. No other products I know of allows that.Response from SmarterQueue
Hi Maxime,
Thanks for taking the time to share your opinions of SmarterQueue, we truly appreciate your review!
We really love hearing that SmarterQueue is keeping you so efficient in organizing your content and ensuring that you're regularly posting content and keeping your social media presence running.
We also greatly appreciate feedback, so thank you for sharing with us how SmarterQueue can be better for you.
It's great to hear that we are helping you so much, and thanks again for sharing your review!
- Industry: Media Production
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My go-to Social Media Manager
Reviewed on 2023/01/10
Very positive. When I have had issues, the company has gone out of its way to help me address them....
Very positive. When I have had issues, the company has gone out of its way to help me address them. I heavily rely on this product in marketing my content on all my social media platforms and would be lost without it.
Pros
That I can schedule across all my social media platforms saves to much time and helps me ensure that my strategy is cohesive amongst all platforms. ALSO...customer service is fantastic!
Cons
I know the software is relatively new, and they are making tweaks constantly.
Response from SmarterQueue
Hi Lynn,
Thank you for taking the time to share your opinions of SmarterQueue, we truly appreciate your review!
We're so happy to hear that SmarterQueue is working out so well for you and that you're taking full advantage of all its time-saving features! It's so great to hear that we're helping keep you on top of your social media strategy.
It's also lovely to hear that you've had such amazing experiences with our CS team and we promise we're always available to help if you need us.
Thanks again for sharing your review!
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Honest Opinion on SmarterQueue
Reviewed on 2022/07/06
We paid into the yearly subscription thinking it would be the best option for us because it has 15%...
We paid into the yearly subscription thinking it would be the best option for us because it has 15% off.
However, as we grew and onboarded employees, we realized there were no permissions or "roles" for the employees. The employees now have to sign in using the owner/admin account. This leaves all information such as payment visible.
When talking to the SmarterQueue team, they advised that they have a 14-day money-back policy and will not be able to reimburse us.
There reason being they provided a 15% discount. We advised SmarterQueue to add back the charges for the months used and reimburse the rest.
They advised it is against their company policy and that they are a small business.
Pros
It is simple, easy-to-use software. It is pretty straightforward.
Cons
There are no permissions or tiers for managers and employees. Everyone can see or change anything. This includes confidential information such as payment.
Reasons for Switching to SmarterQueue
We chose SmarterQueue because of the pricing. We now realize this was not the right fit, but the company does not want to reimburse. We are now looking into SocialBee.Response from SmarterQueue
Hi Sunny,
Thank you for taking the time to share your opinions of SmarterQueue, we truly appreciate your review!
We're so happy to hear that SmarterQueue was easy to use and a pretty good fit for a while.
We realize that needs grow and we're doing our best to address them - a Team feature is in the works.
Until then, we realize that some customers will have needs that extend beyond SmarterQueue and that's why we've always offered both monthly and yearly subscriptions, to align with your commitment requirements.
We understand sometimes it can be challenging to require making a change in the middle of an annual subscription and we do appreciate your feedback on this.
Thanks again for sharing your review!
- Industry: Mental Health Care
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very grateful for the ease SQ creates
Reviewed on 2022/10/06
Pros
SQ changed my experience of expanding my community and managing my posts on Instagram. I have all my content set to recycle on SQ, so I no longer have to take time out of each day or week to generate new content or make sure that I post during peak times for my audience. I love that I can create categories of content and keep them on automatic— or pause when I have a special message to share or workshop to promote. SQ posts for me every day, and I get to spend my time and energy in the comments and DMs, responding to people who are helped by my content. I find that to be a more energizing and meaningful place to put my energy.
Cons
It’s taken time to be able to figure out how to access certain features. SQ is mostly intuitive, but not as effortless as I would like. For example, it would be nice to have an obvious button to pause publishing on the categories page instead of going to settings.
I also wish that I could set up the same post on multiple SM profiles to recycle and always have them post the same content to various profiles on the same day going forward, so that everyone who follows my different SM would receive the same content at the same time. Then I’d really be able to take advantage of the multiple profiles features.
But, hands down, SQ is the best scheduler I’ve tried!
Response from SmarterQueue
Hi Joy,
Thanks for taking the time to share your thoughts on SmarterQueue, we truly appreciate your review!
We're so happy to hear that SmarterQueue is such a good fit and you're taking full advantage of all our time-saving features.
We also really appreciate you sharing your feedback with us. We love hearing how we can make SmarterQueue better.
It's great to hear that we are helping you so much, and thanks again for sharing your review!
- Industry: Publishing
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I couldn't recommend it enough
Reviewed on 2022/06/10
Smarterqueue saves me so much time each day not having to post content on social media. The...
Smarterqueue saves me so much time each day not having to post content on social media. The variations means that one post can be reused across platforms and with adjusted text and/or images, so I spend less time creating content and posting it. That frees me up to do all of the other things I have to do as the owner of a small business. But it also frees me up to engage more.on social media as the limited time I had before to post is now used to engage instead
Pros
I love the variations on posts for text, images and by platform. That, along with the categories and that smarterqueue posts for you on multiple platforms, means that content creation across multiple platforms is quick and easy.
Cons
It took a while to set it all up and add evergreen content so I spent most of the free trial adding content to it before I unpaused the queue to start actually posting the content. It took me a little while to decide how best to use the categories for my business but once I'd worked out what would be best for me, it was easy to use.
Response from SmarterQueue
Hi Cassandra,
Thanks for taking the time to share your review, we really appreciate it!
It's so great to hear that your experience with SmarterQueue has been so positive and that you're saving so much time.
We hope you will continue to depend on us for your Social Media presence and we welcome any feedback you might have in the future.
SmarterQueue FAQs
Below are some frequently asked questions for SmarterQueue.Q. What type of pricing plans does SmarterQueue offer?
SmarterQueue offers the following pricing plans:
- Starting from: US$79.99/month
- Pricing model: Subscription
- Free Trial: Available
$16.99 when paid yearly. $19.99 paid monthly. 25% discount for non-profits.
Q. Who are the typical users of SmarterQueue?
SmarterQueue has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does SmarterQueue support?
SmarterQueue supports the following languages:
English
Q. Does SmarterQueue support mobile devices?
SmarterQueue supports the following devices:
iPhone (Mobile), iPad (Mobile)
Q. What other apps does SmarterQueue integrate with?
SmarterQueue integrates with the following applications:
Bitly, Canva, Google Chrome, Google My Business Post Scheduler, Instagram, Pinterest, Pixabay, Twitter/X
Q. What level of support does SmarterQueue offer?
SmarterQueue offers the following support options:
24/7 (Live rep), Chat
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