Swell

About Swell
Build, sell, and grow on an eCommerce platform that matches organizations' ambitions. Swell’s API-first architecture is designed to power unique business models and shopping experiences. Swell’s powerful built-in subscription capabilities, expansive wholesale and marketplace features, and flexible APIs enable brands to create unique online experiences.
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Reviews
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- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect for setting up a marketplace
Reviewed on 2021/01/28
I find that a lot of platforms have been designed for non-technical or developer users in mind, but...
I find that a lot of platforms have been designed for non-technical or developer users in mind, but as a developer, I normally prefer to build out fully customized solutions from scratch. But for this particular project I was looking to test out a marketplace so I didn't want to invest significant time and resource into it if there was an easier option.
There pretty much aren't many options out there that offer a powerful marketplace solution, without having to use 3rd party apps or plugins. Swell offered a native solution which is why I initially got started.
Pros
Having the headless theme was really useful because it meant I saved resources in having to hire a designer (which can also get really pricey really quickly). All the pre-settings were really well set up. It also meant I didn't have to build the front-end from scratch which saved me at least a few weeks of development time. We were able to launch pretty quickly, much sooner than I expected. I had initially factored a few months into the plan but we got Swell working for us in under a month.
A huge plus is that Swell lets you use the latest tech instead of running on frameworks from 20 years ago. It's pretty good to be able to deploy on Netlify and Heroku.
Cons
Multi-currency is key, but I can see that's already on the product roadmap.
Reasons for Switching to Swell
Swell was going to be faster to launch, more flexible and better value.Response from Swell
Thanks for the feedback! We're planning on releasing multi-currency / multi-language in Q1 this year.
- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Headless Option
Reviewed on 2021/01/22
- Would recommend it to anyone building a B2B marketplace, it gives you the flexibility of a custom...
- Would recommend it to anyone building a B2B marketplace, it gives you the flexibility of a custom platform without having to actually build from the ground up.
Pros
- Powerful solution for B2B marketplace selling scientific equipment.
- Unbeatable price compared to other expensive enterprise ecommerce software on the market.
- Strong agency partnership network with deep expertise - Swell was able to bring on the right agency partners for us to execute the project. Being able to draw out a roadmap to launch, flag out the key milestones and challenges and putting together the plan to get things done, was really important for us. In the end we were able to build out the full marketplace to spec and launch in under 3 months, much sooner than what we initially expected.
- Can be managed with a smaller development team, unlike Magento or SAP Hybris, we didn't need an entire team of devs on hand to continuously maintain and operate the solution.
- Flexible solution, the architecture of Swell lets you customize the platform exactly to your needs.
- Can also be easily operated by business dev / sales / marketing / finance without needing to go through the development team all the time.
Cons
Really none at all. This solution has far outperformed my expectations, it has been a huge bang for the buck, and the team behind the product has been helpful, responsive, and ingenious solving our problems thus far.
Reasons for Choosing Swell
Hybris was way too expensive, was very slow to develop and load, and was super inflexible. It was a no brainer to leave it.Switched From
SAP Customer ExperienceReasons for Switching to Swell
Spryker was interesting, but way more expensive and too much of an enterprise solution for the agility and ease of use that we wanted. Moltin had a terrible sales process and no product to interact with. BigCommerce has notoriously poor load times and reliability issues, as well as their code is quickly becoming obsolete. Shopify was too simplistic and great for the price and look, but we were too capped in what we could do with them.Response from Swell
Thanks for your review Stefan, we're stoked to hear it's doing well for Nowvac!
- Industry: Media Production
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Very complacent support
Reviewed on 2021/10/26
Pros
Looks good in theory but nothing works...
Cons
Very complacent support who doesn't take responsibility or show any proactivity. I've been struggling with trying to create an account since the past 2 FREAKING months!
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best headless software out there
Reviewed on 2021/01/22
You can tell this software has been designed by people who really care about the product - the...
You can tell this software has been designed by people who really care about the product - the feature set is really strong, the headless architecture is really flexible and overall, the entire software is really easy-to-use.
Pros
- We chose this project because we needed to sell subscriptions with flexibility of payment gateways e.g. I didn't want to be locked into one payment provider.
- Swell also lets you build out marketplaces, pre-orders so we would be able to adapt to however we wanted to sell our products in the future.
- We were aiming for a headless solution and a big plus of this one is that it comes with a headless theme - so we didn't have to build the front-end from scratch
Cons
I'd love to have multi-language and multi-currency, but their team has just told me that they're likely releasing it in Feb 2021 anyway so this will be a big pain point solved.
Response from Swell
Thank you for the feedback! We're looking to release multi-currency / multi-language soon so stay tuned!
- Industry: Computer Software
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Innovative headless ecommerce for developers
Reviewed on 2021/02/01
I would normally only recommend headless commerce to bigger clients as you need deep pockets to...
I would normally only recommend headless commerce to bigger clients as you need deep pockets to afford. Only well-backed startups or big companies can justify the price tag for the superior online experience. What I really love about Swell is that it lets you build a headless store out of the box. Plus, any developer after can build on it. Now I can afford to build headless solutions for a wide range of clients and know that it will fit well within their price range.
Pros
As an ecommerce developer, I actually have the choice to use a git-based workflow to deploy on Swell's hosting, or can also choose to use a CDN backed provider like Netlify or Vercel. There's a headless theme powered by Nuxt and Vue, which is a big differentiator as other headless solutions require you to develop the front-end solution from the ground up. Also, a key constraint I often encounter in Shopify or BigCommerce are product variant limitations, especially dealing with large ecommerce stores. With Swell, I can create unlimited product variants and attributes. This is a truly headless solution.
Cons
A stronger CMS, customer portal and multi-language solution.
Reasons for Choosing Swell
Swell has a flexible data model. BigCommerce data model is rigid so even on a headless solution, there still need to be work-arounds in the longer run. Architecture itself is also more flexible and powerful.Switched From
BigCommerceResponse from Swell
Thank you for your review Tapan. We're looking forward to seeing what you build with Swell!
Swell FAQs
Below are some frequently asked questions for Swell.Q. What type of pricing plans does Swell offer?
Swell offers the following pricing plans:
- Starting from: US$19.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Q. Who are the typical users of Swell?
Swell has the following typical customers:
11–50
Q. What languages does Swell support?
Swell supports the following languages:
English
Q. Does Swell support mobile devices?
Swell supports the following devices:
Q. What other apps does Swell integrate with?
Swell integrates with the following applications:
Affirm, Algolia, Alloy, Amazon Pay, Apple Pay, Avalara, Braintree, Contentful, Gladly, Google Pay, HubSpot CRM, Klaviyo, Mailchimp, Omnisend, PayPal, SIFT, Searchspring, Segment, SendGrid, ShipStation, Slack, Smarty, Stripe, TaxJar, Uniform Invoice Software, Vercel, Worldline, Worldpay for Enterprise, Yotpo, Zapier, authorize.net, cybersource
Q. What level of support does Swell offer?
Swell offers the following support options:
Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Chat
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