Voximplant Kit

4.5 (4)
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Intelligent cloud contact center for your evolving business

About Voximplant Kit

Voximplant Kit is an omnichannel cloud call center platform that automates calls, records and reports them, and supports voice, SMS, and messaging channels(WhatsApp, Facebook Messenger, Webchat and more). The platform improves efficiency, enhances customer service, and prevents agent overload through progressive dialing and voice prompts.


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Voximplant Kit Software - Workspace
Voximplant Kit Software - Live Dashboards
Voximplant Kit Software - Drag & drop interface and industry leading AI automation
Voximplant Kit Software - Outbound
Voximplant Kit Software - Agent Dialer
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Voximplant Kit video
Voximplant Kit Software - Workspace
Voximplant Kit Software - Live Dashboards
Voximplant Kit Software - Drag & drop interface and industry leading AI automation
Voximplant Kit Software - Outbound
Voximplant Kit Software - Agent Dialer

Not sure about Voximplant Kit? Compare with a popular alternative

Voximplant Kit

4.5 (4)
VS.
Highly reviewed

Starting Price

US$0.01
No pricing found

Pricing Options

Free version
Free trial
Free version
Free trial

Features

52
19

Integrations

1
No integrations found

Ease of Use

4.3 (4)
4.3 (88)

Value for Money

4.0 (4)
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Customer Service

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Reviews

Overall rating

4.5 /5
(4)
Value for Money
4/5
Features
4.3/5
Ease of Use
4.3/5
Customer Support
4.3/5

Already have Voximplant Kit?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 4 reviews of 4
Santiago
Overall rating
  • Industry: Architecture & Planning
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

An Excellent Communication Solution for Businesses

Reviewed on 2023/04/04

Voximplant Kit is a comprehensive communication platform that offers a wide range of tools and...

Voximplant Kit is a comprehensive communication platform that offers a wide range of tools and functions to improve the communication of companies with their customers. The cloud-based platform allows companies to connect with customers through different channels such as voice, video, messaging, and chat, giving greater flexibility in how they can communicate with them.

Pros

Voximplant Kit is its intuitive and easy-to-use interface.

Cons

the cost of the platform can be a bit high for some smaller companies

Response from Voximplant

Thank you for praising Voximplant Kit's intuitive interface. We understand cost concerns and continuously aim to offer value. Your feedback on our versatile communication platform is appreciated. We're committed to ongoing improvements.

Voximplant Team

Oscar
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excelente voz en español

Reviewed on 2023/12/11

Excelente servicio, muy visual y con una integración muy sencilla con Dialogflow

Excelente servicio, muy visual y con una integración muy sencilla con Dialogflow

Pros

Su voz en español latinoamericana es excelente

Cons

No ofrecen servicios de apoyo a emergencias

Response from Voximplant

Dear Reviewer,

Thank you for highlighting the excellence of our voice in Latin American Spanish. We appreciate your positive feedback on the service's simplicity and integration with Dialogflow. We understand the importance of emergency support services and are actively working to enhance our offerings.

Best,
Voximplant Team

Milton
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

La mejor herramienta Omnicanal para automatizar Soporte Ventas y Marketing

Reviewed on 2023/02/21

Me encanta la herramienta y me permite ser un desarrollador conversacional sin tener que conocer de...

Me encanta la herramienta y me permite ser un desarrollador conversacional sin tener que conocer de código. Si necesito ayuda los desarrolladores hacen funciones simples y todos quedamos felices. El cliente agradece mucho la velocidad que tenemos para cambiar/mejorar los flujos.

Pros

La facilidad para crear escenarios de llamada con las plantillas pre-made aceleran mucho el trabajo. Y la posibilidad de guardar llamados a las APIs más usadas por los clientes nos permite no depender del equipo de IT para muchas tareas que antes si los requerían.

Cons

Podría mejorar los reportes en tiempo real para canales de chat. Actualmente debemos bajar algunos excelentes y procesarlos.

Alternatives Considered

Vozy and Aircall

Reasons for Choosing Voximplant Kit

Mejor precio y solo un producto para todo.

Switched From

3CX, Twilio Flex and Twilio

Reasons for Switching to Voximplant Kit

Precio, velocidad de desarrollo y autonomía

Response from Voximplant

Dear Milton,

Thank you for your positive feedback! We're thrilled you find our Omnichannel tool effective for automating Sales and Marketing Support. Your appreciation for call scenario templates and the ability to save calls to APIs is noted. We're working on improving real-time reporting for chat channels. We're glad you enjoy being a conversational developer without coding, and we appreciate your collaboration with developers for quick flow changes. Your insights are valuable as we continue to enhance our tool.

Best,
Voximplant

Zoila
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Evaluación

Reviewed on 2023/12/11

Excelente servicio de atención diariamente

Excelente servicio de atención diariamente

Pros

Lo practico para atender al cliente al momento de explicar mi sistema.

Cons

Algunas veces no se escucha al cliente.

Response from Voximplant

Dear Zoila,

Thank you for sharing your assessment. We're pleased to hear that our service aids you in explaining your system to clients. We take your feedback seriously and apologize for any instances where the client may not have felt heard. We're committed to continual improvement to ensure excellent daily customer service.

Best,
Voximplant Team

Voximplant Kit FAQs

Below are some frequently asked questions for Voximplant Kit.

Voximplant Kit offers the following pricing plans:

  • Starting from: US$0.01
  • Free Trial: Available

Voximplant Kit has the following typical customers:

11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Voximplant Kit supports the following languages:

English, Portuguese, Spanish

Voximplant Kit supports the following devices:

Voximplant Kit integrates with the following applications:

HubSpot Sales Hub

Voximplant Kit offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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