BOSS IT
About BOSS IT
BOSS IT is a provider of software solutions for the hospitality industry. Its comprehensive suite of products includes point of sale (POS), inventory management, customer relationship management (CRM), and online ordering systems, and more.
Their products are designed to be easy to use, yet feature-rich, and are tailored to meet the specific needs of businesses in the hospitality industry. It works closely with our customers to understand their unique requirements and develop solutions that help them streamline their operations, improve customer service, and increase revenue.
With a strong track record of success and a commitment to innovation, BOSS IT is the partner of choice for businesses in the hospitality industry looking to leverage the power of software to drive growth and success.
Key benefits of BOSS IT
Enhanced order management: BOSS IT can simplify and streamline the process of taking orders, managing menus, and tracking sales. It can also help reduce errors and ensure that orders are fulfilled accurately and quickly.
Inventory management: With BOSS IT, restaurant managers can keep track of inventory levels in real-time and receive alerts when stock levels run low. This can help prevent waste and ensure that the restaurant has the necessary ingredients and supplies to fulfill orders.
Efficient scheduling: BOSS IT can help managers create and manage employee schedules, track attendance and time off, and ensure that the right staff members are on duty at the right times. This can improve efficiency and reduce labor costs.
Reporting and analytics: BOSS IT can provide valuable data and insights into a restaurant's performance, including sales trends, customer preferences, and employee productivity. This information can be used to make informed decisions about pricing, menu offerings, and other aspects of the business.
Improved customer service: BOSS IT can help restaurant staff provide better service to customers by facilitating order taking and processing, improving communication among staff members, and helping to resolve any issues or concerns that may arise.
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Reviews
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- Industry: Hospitality
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
BossIt within the Romayo's group
Reviewed on 2023/11/29
Pros
Seamless integrations with third party providers. Customised integrations with card payment platforms which were requested by us. Live data and useful reports easily accessed online. Sleek layout and very user-friendly which aided immensely in staff training during the changeover.
Cons
Customer data could not be transferred from our previous system to the BossIt system. This was made clear to us from the beginning so we had time to prepare and inform staff.
- Industry: Restaurants
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Title: A Game-Changer for Restaurant Operations
Reviewed on 2023/10/20
Pros
What I like most about BOSS IT overall is its comprehensive and integrated approach to managing our restaurant operations. It streamlines everything from order management and inventory control to sales reporting and customer engagement. The ability to adapt and customize features to suit our specific needs is incredibly valuable. It's a one-stop solution that enhances our efficiency, profitability, and customer satisfaction, all while providing excellent support and staying ahead with innovative features. BOSS IT has truly revolutionized the way we run our restaurant.
Cons
In our long-standing journey within the restaurant industry, we've had the opportunity to work with various systems and technologies. BOSS IT stands out as a remarkable solution that has effectively addressed the gaps left behind by its predecessors. Over the years, we've encountered limitations and inefficiencies with other systems, but BOSS IT has proven to be a comprehensive and forward-thinking platform that fills those gaps and more. It has ushered in a new era of efficiency and innovation in our operations, making it an invaluable addition to our business.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best POS for hospitality that I’ve used to date.
Reviewed on 2023/07/03
The Boss IT teams are super helpful and the system is the dashboard of our full business. Sales,...
The Boss IT teams are super helpful and the system is the dashboard of our full business. Sales, inventory and reporting all managed simply in one place. The KDS and Kitchen printers work seamlessly making our kitchen as efficient as possible.
Pros
The ease of configuration during set up and simple operation for our staff is fantastic. The support staff are always responsive and available for additional support when required.
Cons
Some additional reports would be useful.
BOSS IT FAQs
Below are some frequently asked questions for BOSS IT.Q. Who are the typical users of BOSS IT?
BOSS IT has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does BOSS IT support?
BOSS IT supports the following languages:
English
Q. Does BOSS IT support mobile devices?
BOSS IT supports the following devices:
Q. What other apps does BOSS IT integrate with?
BOSS IT integrates with the following applications:
Deliveroo, Stripe
Q. What level of support does BOSS IT offer?
BOSS IT offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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