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BigHand Workflow Management

BigHand Workflow Management

3.8 (9)
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Speech recognition and transcription software
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About BigHand Workflow Management

Automatically delegate legal tasks to the right support staff, at the right cost to the firm with BigHand Workflow Management. Lawyers can assign support tasks and receive work seamlessly, whilst the output reports allow teams to make data-driven decisions to resolve capacity issues, improve productivity and enhance client service levels at the firm. Streamline administrative output, support hybrid working and optimize turnaround times with visibility of workloads.

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Starting Price

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Pricing Options

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Features

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Integrations

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Ease of Use

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Value for Money

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Customer Service

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Reviews

Overall rating

3.8 /5
(9)
Value for Money
3.6/5
Features
3.7/5
Ease of Use
4/5
Customer Support
3.3/5

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Showing 5 reviews of 9 Read all reviews
Showing 5 reviews of 9
Daniel
Daniel
Overall rating
  • Industry: Legal Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

BigHand is far from user-friendly and costly.

Reviewed on 2018/02/16

Pros

The biggest pro is the product gives our users the ability to create and send dictations on the go through an app on their phone. This has dramatically improved efficiency over a user having to wait until they're back in the office in order to give their secretary the mini tape for them to dictate for them.

Cons

The user-friendliness of their product is pretty awful. Their app looks as if it hasn't seen an update in a few years and something as simple as a send button is far from intuitive. It also lacks routing capabilities for the person doing the dictating as far as being able to define what end user gets what dictation. It's all or none with their non-enterprise version which we use.

Becca
Overall rating
  • Industry: Law Practice
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

BigHand Workflow Tools are Great

Reviewed on 2022/04/12

All-in-all, BigHand has been very good. Their support and training tools are very helpful. Real...

All-in-all, BigHand has been very good. Their support and training tools are very helpful. Real time savers.

Pros

The best part is the ability to use our firms styles for consistency and healthy documents. BigHand is also using Word/Microsoft features as they are so virtually and Word document can work within the BigHand tools.

Cons

We did have a few issues with old legacy documents coming forward initially. Which made user adoption a little hard...but we're 3 years in now and all is great. Every user pretty much loves it.

Kris
Overall rating
  • Industry: Legal Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Bighand - Making dictation easy!

Reviewed on 2020/03/03

Streamline dictations. Makes old tapes obsolete!

Streamline dictations. Makes old tapes obsolete!

Pros

Easy to use, intuitive and digital. Easy to manipulate dictations

Cons

The Citrix terminal client setup is a pain

Kandice
Overall rating
  • Industry: Legal Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Game changer

Reviewed on 2017/04/20

We have been using Big hand for about 6 months. It has really upped our productivity. We no...

We have been using Big hand for about 6 months. It has really upped our productivity. We no longer have to purchase separate hand held machines as staff can just use their personal cell phones to dictate. It's easy to transcribe and allows those who have free time to help with other's dictation as it goes into one "pool" for dictation. We love this product so far!

Pros

Ease of use - it was easy to train people on it because it was so easy.

Cons

Haven't found any yet.

David
Overall rating
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great product for dictation and speech rec

Reviewed on 2016/12/06

We're a law firm and many of our lawyers rely on dictation and BigHand has been great to work with....

We're a law firm and many of our lawyers rely on dictation and BigHand has been great to work with. Easy to setup and a breeze to maintain on the IT side and easy to use for attorneys and secretaries. Highly recommend it.

Pros

Easy to use. Powerful

Cons

Licensing doesn't include major release upgrades

Showing 5 reviews of 9 Read all reviews

BigHand Workflow Management FAQs

Below are some frequently asked questions for BigHand Workflow Management.

BigHand Workflow Management offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Not Available

BigHand Workflow Management has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

BigHand Workflow Management supports the following languages:

English

BigHand Workflow Management supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations BigHand Workflow Management has

We do not have any information about what support options BigHand Workflow Management has

Related categories

See all software categories found for BigHand Workflow Management.

Folder icon Speech Recognition Software
Folder icon Workflow Management Software
Folder icon Transcription Software