OverIT Next-Gen FSM Platform

About OverIT Next-Gen FSM Platform
OverIT is a leading FSM solutions provider with over 20 years of expertise, solving complex field service in enterprise businesses globally. Over 300 clients are increasing daily efficiencies in linear asset management, with over 200,000s of field workers being dispatched daily, and leveraging field collaboration in their mission-critical operations.
Our cutting-edge technology and our ability to deliver at scale is backed by Bain Capital and NB Renaissance. OverIT is recognized by premier global advisory and consulting organizations as a leading FSM and Field Collaboration vendor.
Key benefits of OverIT Next-Gen FSM Platform
OverIT provides leading software solutions for end-to-end FSM at scale. Our ability to innovate is driven by our 20 years of FSM expertise in complex, enterprise-level challenges and knowledge on driving efficiency into field service organizations globally. We invest in IoT, machine learning, and AI technologies to lead companies to the future of FSM.
Technicians love our mobile app. It’s simple, offline, and unifies multiple apps in one screen. The app provides the best experience while debriefing work orders, sharing data, and reviewing asset history, all with embedded GIS and map layers.
Dispatchers are empowered to optimize and organize field operations. Our scheduling and dispatching is proven to decrease response times, increase dispatcher efficiency, and raise technician effectiveness. The platform handles dispatching high volumes of volatile service orders, optimizes dynamic crews and is powered by GIS, while leveraging Machine Learning technology to automate the most common processes.
Asset management is made simple with our solution. Our asset maintenance module enables service on highly complex assets and mission-critical processes. The module specializes in linear assets like pipes, power lines, train tracks, roads, and more, through powerful packed integrations with GIS, IoT, EAM, APM, and BIM.
Field workers can solve any problem with the power of real time collaboration. Our field collaboration module provides all essential knowledge-sharing to address skill scarcity: upskilling field workers while on the job, providing guided procedures, and enabling back office visual/audio support. Our wearables also provide workers with a safer environment by use of intelligent voice activation.
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- Industry: Automotive
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Highly recommend
Reviewed on 2023/01/19
Pros
It is very easy to use and fast. I recommend it.
Cons
It rarely crashes and you are inable to finish your work.

- Industry: Health, Wellness & Fitness
- Company size: 10,000+ Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Ottimo per il field service mgmt
Reviewed on 2023/01/16
Ho utilizzato il crm Geocall in una sua versione primitiva anni fa, sono rimasto piacevolmente...
Ho utilizzato il crm Geocall in una sua versione primitiva anni fa, sono rimasto piacevolmente colpito dalla sua innovazione a distanza di anni e dall'implementazione di funzionalità avanzate. Adesso è un software completo con il look totalmente nuovo.
Pros
La capacità di analisi e reportistica personalizzabile e automatica di questo software è imbattibile
Cons
Un po' macchinoso e complesso, bisogna "studiarlo" un po' per scoprire tutte le sue qualità.
- Industry: Banking
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Utile si ma non benissimo
Reviewed on 2023/01/11
Pros
Nin riesco a trovare un bukn utilizzo del programma
Cons
Continui blocchi e continui contatti con help desk
- Industry: Accounting
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Può migliorare
Reviewed on 2022/09/24
Ho usato geocall perché è il gestionale scelto dall'azienda di cui faccio parte
Ho usato geocall perché è il gestionale scelto dall'azienda di cui faccio parte
Pros
La facilità di costruzione dell'applicativo
Cons
Molte volte va in crash e non permette di recuperare l'ultima pratica gestita
OverIT Next-Gen FSM Platform FAQs
Below are some frequently asked questions for OverIT Next-Gen FSM Platform.Q. What type of pricing plans does OverIT Next-Gen FSM Platform offer?
OverIT Next-Gen FSM Platform offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Q. Who are the typical users of OverIT Next-Gen FSM Platform?
OverIT Next-Gen FSM Platform has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does OverIT Next-Gen FSM Platform support?
OverIT Next-Gen FSM Platform supports the following languages:
English, German, Italian, Portuguese, Spanish
Q. Does OverIT Next-Gen FSM Platform support mobile devices?
OverIT Next-Gen FSM Platform supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does OverIT Next-Gen FSM Platform integrate with?
OverIT Next-Gen FSM Platform integrates with the following applications:
Oracle Service, Siemens NX
Q. What level of support does OverIT Next-Gen FSM Platform offer?
OverIT Next-Gen FSM Platform offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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