OverIT Next-Gen FSM Platform

3.8 (4)
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Field service management software

About OverIT Next-Gen FSM Platform

OverIT is a leading FSM solutions provider with over 20 years of expertise, solving complex field service in enterprise businesses globally. Over 300 clients are increasing daily efficiencies in linear asset management, with over 200,000s of field workers being dispatched daily, and leveraging field collaboration in their mission-critical operations.

Our cutting-edge technology and our ability to deliver at scale is backed by Bain Capital and NB Renaissance. OverIT is recognized by premier global advisory and consulting organizations as a leading FSM and Field Collaboration vendor.


Key benefits of OverIT Next-Gen FSM Platform

OverIT provides leading software solutions for end-to-end FSM at scale. Our ability to innovate is driven by our 20 years of FSM expertise in complex, enterprise-level challenges and knowledge on driving efficiency into field service organizations globally. We invest in IoT, machine learning, and AI technologies to lead companies to the future of FSM.

Technicians love our mobile app. It’s simple, offline, and unifies multiple apps in one screen. The app provides the best experience while debriefing work orders, sharing data, and reviewing asset history, all with embedded GIS and map layers.

Dispatchers are empowered to optimize and organize field operations. Our scheduling and dispatching is proven to decrease response times, increase dispatcher efficiency, and raise technician effectiveness. The platform handles dispatching high volumes of volatile service orders, optimizes dynamic crews and is powered by GIS, while leveraging Machine Learning technology to automate the most common processes.

Asset management is made simple with our solution. Our asset maintenance module enables service on highly complex assets and mission-critical processes. The module specializes in linear assets like pipes, power lines, train tracks, roads, and more, through powerful packed integrations with GIS, IoT, EAM, APM, and BIM.

Field workers can solve any problem with the power of real time collaboration. Our field collaboration module provides all essential knowledge-sharing to address skill scarcity: upskilling field workers while on the job, providing guided procedures, and enabling back office visual/audio support. Our wearables also provide workers with a safer environment by use of intelligent voice activation.


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Reviews

Overall rating

3.8 /5
(4)
Value for Money
3.3/5
Features
3.8/5
Ease of Use
3.5/5
Customer Support
2.7/5

Already have OverIT Next-Gen FSM Platform?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 4 reviews of 4
Verified Reviewer
Overall rating
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Highly recommend

Reviewed on 2023/01/19

Pros

It is very easy to use and fast. I recommend it.

Cons

It rarely crashes and you are inable to finish your work.

Diego
Diego
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Ottimo per il field service mgmt

Reviewed on 2023/01/16

Ho utilizzato il crm Geocall in una sua versione primitiva anni fa, sono rimasto piacevolmente...

Ho utilizzato il crm Geocall in una sua versione primitiva anni fa, sono rimasto piacevolmente colpito dalla sua innovazione a distanza di anni e dall'implementazione di funzionalità avanzate. Adesso è un software completo con il look totalmente nuovo.

Pros

La capacità di analisi e reportistica personalizzabile e automatica di questo software è imbattibile

Cons

Un po' macchinoso e complesso, bisogna "studiarlo" un po' per scoprire tutte le sue qualità.

Michela
Overall rating
  • Industry: Banking
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Utile si ma non benissimo

Reviewed on 2023/01/11

Pros

Nin riesco a trovare un bukn utilizzo del programma

Cons

Continui blocchi e continui contatti con help desk

Francesco
Overall rating
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Può migliorare

Reviewed on 2022/09/24

Ho usato geocall perché è il gestionale scelto dall'azienda di cui faccio parte

Ho usato geocall perché è il gestionale scelto dall'azienda di cui faccio parte

Pros

La facilità di costruzione dell'applicativo

Cons

Molte volte va in crash e non permette di recuperare l'ultima pratica gestita

OverIT Next-Gen FSM Platform FAQs

Below are some frequently asked questions for OverIT Next-Gen FSM Platform.

OverIT Next-Gen FSM Platform offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Not Available

OverIT Next-Gen FSM Platform has the following typical customers:

51–200, 201–500, 501–1,000, 1,001–5,000

OverIT Next-Gen FSM Platform supports the following languages:

English, German, Italian, Portuguese, Spanish

OverIT Next-Gen FSM Platform supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

OverIT Next-Gen FSM Platform integrates with the following applications:

Oracle Service, Siemens NX

OverIT Next-Gen FSM Platform offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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