About Hudu

Hudu is a cloud-based IT documentation solution created to help users automate their entire IT process. With Hudu, users can gain complete control over their organization's IT documentation, with features such as password management and process management, workflow management and more. Hudu is an intuitive platform that helps users improve their productivity by automating the management of their documents and processes.


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Hudu Software - IT Documentation Platform
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Hudu Software - IT Documentation Platform

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Hudu

4.6 (5)
VS.
Highly reviewed

Starting Price

No pricing found
US$29.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

3
90

Integrations

No integrations found
62

Ease of Use

4.8 (5)
4.6 (276)

Value for Money

4.8 (5)
4.5 (276)

Customer Service

4.2 (5)
4.4 (276)
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Reviews

Overall rating

4.6 /5
(5)
Value for Money
4.8/5
Features
4.2/5
Ease of Use
4.8/5
Customer Support
4.2/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 5
Lucas
Lucas
Overall rating
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Couldn't run my business without it

Reviewed on 2023/05/15

Pros

Hudu has a clean, user friendly interface, features are being added all the time. It's a cost effective, hosted or self hosted product.

Cons

The browser extension for password is a bit janky, we can't replace our existing password vault with this extension.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Tool for IT Documentation

Reviewed on 2023/12/26

Pros

Hudu is a great documentation tool offering integrations and features better than it’s competitors.

Cons

The search feature could be a little better.

Jarod
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Hudu works and quirks

Reviewed on 2023/09/27

Pros

Hudu easily integrates with other applications we use such as Office 365

Cons

Live updates when integrating with Office 365 username and passwords

Nathan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Affordable Self-Hosted Documentation

Reviewed on 2024/05/29

Pros

I like that we have the option to host and secure the instance ourselves so the documentation doesn't live on someone else's servers. The documentation workflow process has been very customizable and straightforward. The integrations with RMM, PSA and network monitoring have been fantastic. Support has been great as well.

Cons

I'm not sure if it's a con per se, but there are a lot of customization options. You need to design your documentation and workflow, but it wasn't too difficult to do with the pre-existing templates.

Andrew
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A must-have platform for MSPs

Reviewed on 2023/09/27

I use Hudu constantly every single day; it is the first LOB application I open in the morning and...

I use Hudu constantly every single day; it is the first LOB application I open in the morning and the last I close. Accessing information stored in Hudu is critical to the completion of every single help desk job I see to and is the foundation of our business.

Pros

Ease of use and navigation, Hudu integrates with multiple other top-tier platforms allowing for seamless management and workflow. Baseline reporting from the dashboard is a great feature to access critical information at a glance.

Cons

Navigating information can be difficult if other internal users are not trained or informed on using a recognised naming convention.

Hudu FAQs

Below are some frequently asked questions for Hudu.

Hudu has the following typical customers:

2–10, 11–50

Hudu supports the following languages:

English

Hudu supports the following devices:

We do not have any information about what integrations Hudu has

We do not have any information about what support options Hudu has

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