
About Hudu
Hudu is a cloud-based IT documentation solution created to help users automate their entire IT process. With Hudu, users can gain complete control over their organization's IT documentation, with features such as password management and process management, workflow management and more. Hudu is an intuitive platform that helps users improve their productivity by automating the management of their documents and processes.
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- Industry: Computer & Network Security
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Couldn't run my business without it
Reviewed on 2023/05/15
Pros
Hudu has a clean, user friendly interface, features are being added all the time. It's a cost effective, hosted or self hosted product.
Cons
The browser extension for password is a bit janky, we can't replace our existing password vault with this extension.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Tool for IT Documentation
Reviewed on 2023/12/26
Pros
Hudu is a great documentation tool offering integrations and features better than it’s competitors.
Cons
The search feature could be a little better.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Hudu works and quirks
Reviewed on 2023/09/27
Pros
Hudu easily integrates with other applications we use such as Office 365
Cons
Live updates when integrating with Office 365 username and passwords
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Affordable Self-Hosted Documentation
Reviewed on 2024/05/29
Pros
I like that we have the option to host and secure the instance ourselves so the documentation doesn't live on someone else's servers. The documentation workflow process has been very customizable and straightforward. The integrations with RMM, PSA and network monitoring have been fantastic. Support has been great as well.
Cons
I'm not sure if it's a con per se, but there are a lot of customization options. You need to design your documentation and workflow, but it wasn't too difficult to do with the pre-existing templates.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A must-have platform for MSPs
Reviewed on 2023/09/27
I use Hudu constantly every single day; it is the first LOB application I open in the morning and...
I use Hudu constantly every single day; it is the first LOB application I open in the morning and the last I close. Accessing information stored in Hudu is critical to the completion of every single help desk job I see to and is the foundation of our business.
Pros
Ease of use and navigation, Hudu integrates with multiple other top-tier platforms allowing for seamless management and workflow. Baseline reporting from the dashboard is a great feature to access critical information at a glance.
Cons
Navigating information can be difficult if other internal users are not trained or informed on using a recognised naming convention.
Hudu FAQs
Below are some frequently asked questions for Hudu.Q. Who are the typical users of Hudu?
Hudu has the following typical customers:
2–10, 11–50
Q. What languages does Hudu support?
Hudu supports the following languages:
English
Q. Does Hudu support mobile devices?
Hudu supports the following devices:
Q. What other apps does Hudu integrate with?
We do not have any information about what integrations Hudu has
Q. What level of support does Hudu offer?
We do not have any information about what support options Hudu has
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