Open Dental

Honestly, can’t say enough! Ease of use, accessibility to all features, ledger is simple/easy to understand, payment allocation is perfect, customization is amazing. Not one thing I DONT LIKE ABOUT!!

I honestly can’t think of one single thing I don’t like about it. Especially since I’m at an office that uses Dentrix.

I've used Dentrix and Eaglesoft before using Open Dental, and have to say that Open Dental is by far the best. Everything is straightforward, it's simple to learn, and very customizable. Managing patient records and tracking claims and payments is a breeze. Their customer support is incredibly helpful, and the backlog of webinars and videos are the perfect training tools for someone learning the software. On top of the great functionality, the cost is incredibly affordable and makes selecting Open Dental a no brainer.

The only downside that I've experienced is that some things take extra steps to reverse if you've made a mistake. Other than that, it's very easy to use.

Tooth chart is efficient and informative, I like how you can clearly see that you are watching the "distal of #3" just by looking at the tooth chart. It is easy to add frequently used buttons. Easy to make auto notes and use the auto notes. The auto notes allow you to stop at any time and just go type in the note and the can pick back up on auto prompts whenever you want. It is easy to see insurance coverage and how much a patient owes so you know if they even need to stop at the front desk to check out. The schedule is easy to use and has color blocks that are not only efficient but just appealing. Perio charting is simple and so easy to toggle back and forth to show patient a change between this perio charting we took today vs another day they came in. I love that there was a place under the tooth chart to place personal notes that can be seen. Also a way to easily place and see preferred hygienist or dentist that is easily seen on schedule. HHx is easy to see on same page as chart.

Nothing, I would be a cult leader for Open Dental. I have been a hygienist for 10 years and have never been so happy with a software, it did everything I wanted any more. I love efficiency and this ticked all of the boxes.

It has one window and you can view everything for the patient simply by toggling between the options on the left. Easy to logo on and off without losing your space. Everything is customizable and there are so many options. Customer Service is amazing and they always call right back and they are very knowledgeable. If something can't be figured right then they send to a higher level tech and solutions are found in a great time frame. The cost is great for such good customer service. You can't beat the value of Open Dental!

Forms are not great. Sheets are hard to use and set up and if they could update this to a more modern approach that would be my only request.