---
description: Learn how OperatorHub can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: OperatorHub Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Tour Operator Software](/directory/84/tour-operator/software) > [OperatorHub](/software/2065363/operatorhub)

# OperatorHub

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> OperatorHub is an innovative reservations and operations management system to streamline all aspects of complex tour and activity reservations, operations, sales and marketing.
> 
> Verdict: Rated **4.9/5** by 7 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of OperatorHub

 Manage capacities: Set raft capacities for easy customer allocation. &#10; Manage check-ins: Simplify check-ins with an easy-to-use interface, customer communication, and group features.&#10; Digital waivers: Seamlessly manage and store your waivers, including medical condition flags, to prevent check-ins.&#10; Custom manifests: Have control over your manifest fields and select those most important to your business procedures.&#10; Photo \&amp; video integration: Integrate upselling and add-on of Photo \&amp; Video packages within the customer accounts.&#10; Private charters: Easily create private events and charters on the fly.&#10; Shared inventory: Don’t let anything go to waste. Maximize your efficiency savings and share vehicles across different trips or brands without the risk of overbooking.&#10; Fleet management: Keep on top of things. Easily manage drivers, vehicles, bus routes, capacity, and overloading, all in one location. &#10; Driver logins: Increase visibility over drivers' schedules and calendars and allow drivers to upsell activities from the road.&#10; Manage Commissions: Manage and monitor commission percentages for agents and OTA.&#10; Payment Options: OperatorHub allows you to take payments with your preferred payment gateway provider. Process credit cards online in a flash; it’s just that easy.&#10; Automate third-party bookings: Package any products you own together, with additional merchandise or with 3rd party products for increased sales.&#10; Customer Relationship Management: With an inbuilt CRM system, manage your customer data for better tracking, reporting, and targeting.&#10; Increase customer control: Give your customers more freedom by letting them log in and manage their profiles and itineraries.&#10; Seat availability \&amp; allocation: Display seat availability in real-time. Allocate your customer's seats from within the platform.&#10; Mobile responsive online booking: Embed OperatorHub into your website for a seamless and straightforward user experience, or build to our reservations API for complete control.&#10; Access control: Role and permission-based access to the Hub.&#10; Sell in multiple currencies: Choose from dynamic pricing using exchange rates or fixed pricing.&#10; Staff scheduling: Have more visibility over your staff’s schedules and better manage your resources.&#10; Customer communications: Schedule automatic email or SMS triggers for tickets, itineraries, receipts, and vouchers, and communicate with customers before and after their travel using ready-made email templates or SMS.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 7 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Australian Adventure Group Technology
- **Location**: Melbourne, Australia
- **Founded**: 2005

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Access Controls/Permissions
- Activities Booking
- Activity Dashboard
- Appointment Management
- Availability Management
- Billing & Invoicing
- Booking Management
- Booking Notes
- CRM
- Calendar Management
- Central Reservation System
- Channel Management
- Client Management
- Communication Management
- Customer Database
- Customer History
- Customer Support
- Customizable Branding
- Customizable Reports

## Integrations (4 total)

- Google Analytics 360
- Mailchimp
- Rezdy
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Tour Operator Software](https://www.getapp.za.com/directory/84/tour-operator/software)

## Related Categories

- [Tour Operator Software](https://www.getapp.za.com/directory/84/tour-operator/software)
- [Online Booking Systems](https://www.getapp.za.com/directory/83/reservation-online-booking/software)

## Alternatives

1. [Booqable](https://www.getapp.za.com/software/108821/booqable) — 4.8/5 (1126 reviews)
2. [Hostaway](https://www.getapp.za.com/software/106989/hostaway) — 4.8/5 (1524 reviews)
3. [Eventbrite](https://www.getapp.za.com/software/91490/eventbrite) — 4.6/5 (5748 reviews)
4. [WeTravel](https://www.getapp.za.com/software/174595/wetravel) — 4.8/5 (524 reviews)
5. [OpenTable](https://www.getapp.za.com/software/2044651/opentable-for-restaurants) — 4.7/5 (1317 reviews)

## Reviews

### "Junction6 in the tourism activity sector" — 5.0/5

> **Ian** | *20 April 2019* | Aviation & Aerospace | Recommendation rating: 8.0/10
> 
> **Pros**: It's extremely accessible from any device and relatively fast to display the information that I need at a glance.  It's API's help us save time on the phone by allowing agents to see availability, book and have the product confirmed.  Adjusting products and availability is relatively painless.  The design team are quick to implement changes and keep us updated regularly on new features.
> 
> **Cons**: It can be a bit slow at times to respond to input when trying to adjust availability or add notes to a departure.
> 
> Overall, very good.  We've used J6 for many years and the continued development of the system has been impressive.

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### "The system that can do it all\!" — 5.0/5

> **Conor** | *26 May 2020* | Leisure, Travel & Tourism | Recommendation rating: 9.0/10
> 
> **Pros**: Lots of features/functions&#10;Ability to sell products as an operator (i.e. own product) or as an agent (i.e. 3rd party products)&#10;Route Management capabilities&#10;Flexible reporting and good invoicing functions&#10;Supplier reconciliations made easy\!&#10;Excellent support
> 
> **Cons**: Speed - The more products you load, the slower the system (similar to other systems)
> 
> Excellent - they system can do it all\!

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### "It needs to improve for some features that will make it more friendly-user" — 4.0/5

> **Jerlyn** | *20 May 2020* | Entertainment | Recommendation rating: 8.0/10
> 
> **Pros**: Though I have no detailed training on this software and just used it for quite some time, I managed to understand how the software works in terms of navigation. It's very flexible and complex especially in creating products.
> 
> **Cons**: However, having a lot of features makes it difficult sometimes. Especially when analyzing a transaction for past months. The setup of quite complicated and could not easily understand especially if you don't have any idea about the software.
> 
> There are some inconsistencies on the setup which has to improve. Probably a glitch or bug that affects the whole performance.

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### "Fleet management is so much easier now" — 5.0/5

> **James** | *10 September 2019* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: I can oversee routes, manage drivers vehicles, bus routes, customers and even follow up's without even being on the job. &#10;&#10;My drivers log in to the system and upsell customers from on Fraser Island. Capitalising on pax has seen an all-time high in our operations and our customer's service has improved greatly due to the centralisation of all customer details and availability.
> 
> **Cons**: Occasionally glitches. Have had a few instances of losing data entries in the past though I believe there was a recent development to amend this.
> 
> Our overall distribution to agencies and resellers has noticeably increased with the WebsiteTravel connection, which comes with the software. Other than that, staff have noted that check-ins are generally smoother and there are less complaints nad errors.

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### "Incredible for time-saving, with increased efficiency for all staff procedures" — 5.0/5

> **Rachael** | *26 March 2019* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: -          Drivers can now group departure groups based on travel partners, dietary requirements, nationalities and gender ratio.&#10;&#10;-          The J6 API facilitates real-time reservations for travel agents, meaning less requirement for availability monitoring&#10;&#10;-          Capacity updates alleviate human error and tour over-booking
> 
> **Cons**: -          Quite a lot of features, it is difficult to narrow down to which are most suited to our business but the BDM’s were helpful
> 
> Our migration to Junction6 reservations has not only been efficient, but surprisingly economical. The streamlined staffing procedures have really allowed us to maintain wages.

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## Links

- [View on GetApp](https://www.getapp.za.com/software/2065363/operatorhub)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/operatorhub/> |
| en-AE | <https://www.getapp.ae/software/2065363/operatorhub> |
| en-AU | <https://www.getapp.com.au/software/2065363/operatorhub> |
| en-CA | <https://www.getapp.ca/software/2065363/operatorhub> |
| en-GB | <https://www.getapp.co.uk/software/2065363/operatorhub> |
| en-IE | <https://www.getapp.ie/software/2065363/operatorhub> |
| en-NZ | <https://www.getapp.co.nz/software/2065363/operatorhub> |
| en-SG | <https://www.getapp.sg/software/2065363/operatorhub> |
| en-ZA | <https://www.getapp.za.com/software/2065363/operatorhub> |
| fr | <https://www.getapp.fr/software/2065363/operatorhub> |
| fr-BE | <https://fr.getapp.be/software/2065363/operatorhub> |
| fr-CA | <https://fr.getapp.ca/software/2065363/operatorhub> |

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