About Plastiq

Plastiq is a PCI-compliant payment processing platform that helps businesses in eCommerce, accounting, construction, education, manufacturing, logistics, and other sectors track, organize and manage finances and credit card payments.

Key features of Plastiq include approval workflows, invoice data capture, payment notifications, and scheduled payments. The centralized dashboard allows administrators to gain insights into cash flow, payment timelines, and funding activities according to requirements.


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Plastiq Software - Plastiq billing
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Plastiq Software - Plastiq payment request
Plastiq Software - Plastiq billing

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Plastiq

4,5 (26)
VS.
Highly reviewed

Starting Price

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Pricing Options

Free version
Free trial
Free version
Free trial

Features

34
62

Integrations

1
2

Ease of Use

4,5 (26)
4,4 (369)

Value for Money

4,0 (26)
4,4 (369)

Customer Service

4,1 (26)
4,0 (369)
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Reviews

Overall rating

4,5 /5
(26)
Value for Money
4,0/5
Features
4,5/5
Ease of Use
4,5/5
Customer Support
4,1/5

Already have Plastiq?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 26
Brian
Overall rating
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great option for our business.

Reviewed on 2022/11/11

Pros

The feature that attracted us to Plastiq was we could use credit cards to pay vendors who do not accept them or charge a higher percentage than we would pay Plastiq.

Cons

The fee is reasonable but could be a little lower to match some other competitors out there.

Alternatives Considered

Melio

Reasons for Switching to Plastiq

We liked the platform more and it allows you to pay Intl vendors.
Moshe
Overall rating
  • Industry: Wholesale
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We have been using Plastiq for 4 years and love it.

Reviewed on 2022/05/11

Pros

It’s an easy-to-use platform that has been pivotal in helping our business grow. We use Plastiq to make sure we can keep more working capital on hand by paying with our credit card. The flexibility to use them for all payment types though, allows us to manage most of our cash flow through the one platform. Plastiq is a hidden gem in all the ways you can use it to help your business.

Cons

Currently, they have their software and customer service down pat!

Todd
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Plastiq Customer Service Downhill

Reviewed on 2023/10/28

It use to be pretty good. Now, it's pretty bad!

It use to be pretty good. Now, it's pretty bad!

Pros

Good for job costing and invoice processing

Cons

Terrible Customer Service and No Online Chat Support with Agents

Sam
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Payments and rewards

Reviewed on 2022/05/26

Pros

We have been strong advocates of Plastiq for years. We use Plastiq to take advantage of various credit card rewards and its easy-to-use interface for our business payables. Plastiq offers both domestic and international payments with credit cards and integrates well with our AP software. We could not recommend enough!

Cons

Plastiq is continually upgrading their product, do not have any Cons.

Muhammad Salman
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Ease of payment processing with multiple options

Reviewed on 2022/11/15

Overall, my experience with Plastiq is very good. Payments were made as shown in the final screen...

Overall, my experience with Plastiq is very good. Payments were made as shown in the final screen during payment and nothing is hidden in terms of charges and/or any criteria for payment processing.

Pros

Easy to navigate and select options, secure transactions, dashboard shows all previous activities and provide option to repeat the same option without filling out all the details again.

Cons

Some vendors, companies did not show up during search but those companies have agreements with Plastiq for payment processing and I receive the link from those vendors to carry out the payments. This was weird as if the vendor has an agreement with Plastiq then that vendor should show up during search.Another thing I don't like is that if I want to pay tomorrow then there is no option available for urgent processing of payment.

Showing 5 reviews of 26 Read all reviews

Plastiq FAQs

Below are some frequently asked questions for Plastiq.

Plastiq offers the following pricing plans:

  • Pricing model: Free Version
  • Free Trial: Available

Sign up for a Plastiq account for free. Payables: - Send ACH/bank transfers with no fees (and without bank-like limits) - Credit card payments have a flat rate 2.85% - Wire transfers are $5 for domestic Recievables: - Accept credit, debit or ach with no fees.

Plastiq has the following typical customers:

2–10, 11–50, 51–200, 201–500

Plastiq supports the following languages:

English

Plastiq supports the following devices:

Plastiq integrates with the following applications:

NetSuite

Plastiq offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

Related categories

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