---
description: Learn how Dowork.ai can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: Dowork.ai Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [Dowork.ai](/software/2066679/dowork-ai)

# Dowork.ai

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> Dowork.ai is a project estimation and tracking software that helps project teams estimate projects, providing full control over project phases, tasks, and resources. The solution makes it possible to share initial project estimates with external stakeholders and re-estimate if needed.
> 
> Verdict: Rated **4.4/5** by 10 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Dowork.ai

Project and task estimation 
Invite team members to estimate a project together. Add buffer and uncertainty levels, as well as most likely, optimistic, and pessimistic estimates. Dowork.ai will calculate averages and help you decide on due dates. 


Project and task tracking 
Use the Kanban board to set progress statuses and see the big picture on where the project is standing. Use the Gantt chart to view the big picture. 
Sharing with internal and external stakeholders
Once done with estimating a project, click to generate a live URL with all the project estimates to share with both internal and external stakeholders. Should you make changes to the project itself, the URL will be automatically updated in real-time.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 10 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Dowork Technologies

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI Copilot
- AI/Machine Learning
- Activity Tracking
- Alerts/Escalation
- Autoresponders
- Call Center Management
- Chatbot
- Collaboration Tools
- Customer Database
- Customizable Templates
- Data Import/Export
- IVR
- Kanban Board
- Knowledge Base Management
- Live Chat
- Multi-Channel Communication
- Project Planning
- Project Tracking
- Real-Time Monitoring
- Reporting & Statistics

## Category

- [Conversational AI Platforms](https://www.getapp.za.com/directory/1647/conversational-ai-platform/software)

## Related Categories

- [Conversational AI Platforms](https://www.getapp.za.com/directory/1647/conversational-ai-platform/software)
- [Project Planning Software](https://www.getapp.za.com/directory/1619/project-planning/software)
- [Customer Service Software](https://www.getapp.za.com/directory/231/customer-service/software)

## Alternatives

1. [Freshdesk](https://www.getapp.za.com/software/10317/freshdesk) — 4.5/5 (3408 reviews)
2. [Salesforce Sales Cloud](https://www.getapp.za.com/software/90378/salesforce) — 4.4/5 (18768 reviews)
3. [Zendesk Suite](https://www.getapp.za.com/software/9448/zendesk) — 4.4/5 (4072 reviews)
4. [LiveChat](https://www.getapp.za.com/software/8385/livechat) — 4.6/5 (1715 reviews)
5. [LiveAgent](https://www.getapp.za.com/software/91301/liveagent) — 4.7/5 (1753 reviews)

## Reviews

### "Estimation software that works\!" — 5.0/5

> **Verified Reviewer** | *17 December 2021* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Dowork.ai allows you estimates and track in real-time with the Jira integration. Very easy to estimate projects and how much they would cost based on conservative or confident estimates.
> 
> **Cons**: It's team collaboration features aren't straight forward. There should be a team dashboard where you can set permissions as opposed to setting them at the project level. It's not a deal breaker but would be great to have that extra feature.
> 
> Very good. Their support were awesome when we had challenges with a licence issue.

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### "New kid on the block disrupting Estimations Professional Services industry" — 4.0/5

> **Farayi** | *17 December 2021* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: - Work breakdowns (WBS)  are very comprehensive
- Different users can provide their estimates of a task  to help evaluate  the likely scenario
- Templates are supported since some of our projects follow similar structure. Time saver
> 
> **Cons**: - Ability to add non-working days for team members to better calculate project duration.  This feature maybe in the roadmap. The roadmap is being  realised at good base
> 
> Pre-sales is a costly exercise and estimating new work can be time consuming. Dowork.ai streamlines this process and you know the calculations are correct unlike doing it in an spreadsheet which could be vulnerable to formula errors.

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### "Promising, needs UX work" — 3.0/5

> **Bryan** | *03 December 2021* | Internet | Recommendation rating: 6.0/10
> 
> **Pros**: Really interesting concept to estimate project time frames
> 
> **Cons**: Tough to navigate and explain how to use product for others

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### "Awesome product for project managers" — 4.0/5

> **Verified Reviewer** | *17 December 2021* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: It’s very intuitive, in 5-10 mins you can set up a whole project.
The automated roadmap calcular is also a good feature.
> 
> **Cons**: Not that much. Maybe some ui issues should be fixed
> 
> Overall it’s pretty good

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### "Nice tool, highly advise to use it" — 4.0/5

> **Sergey** | *03 December 2021* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: It automatically calculates and creates the roadmap. This is a perfect tool for fast, very fast roadmap creation if you have estimates
> 
> **Cons**: Need to update some minor things like freezing the top row when scrolling in the roadmap or fix some minor bugs when collaborating roadmap bars

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## Links

- [View on GetApp](https://www.getapp.za.com/software/2066679/dowork-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/project-management-planning-software/a/dowork-ai/> |
| en-AE | <https://www.getapp.ae/software/2066679/dowork-ai> |
| en-AU | <https://www.getapp.com.au/software/2066679/dowork-ai> |
| en-CA | <https://www.getapp.ca/software/2066679/dowork-ai> |
| en-GB | <https://www.getapp.co.uk/software/2066679/dowork-ai> |
| en-IE | <https://www.getapp.ie/software/2066679/dowork-ai> |
| en-NZ | <https://www.getapp.co.nz/software/2066679/dowork-ai> |
| en-SG | <https://www.getapp.sg/software/2066679/dowork-ai> |
| en-ZA | <https://www.getapp.za.com/software/2066679/dowork-ai> |

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