hello24.ai

4.7 (22)
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Conversational commerce platform

About hello24.ai

hello24.ai (Meta Tech Partner) is a conversational commerce platform that helps businesses interact with customers via WhatsApp. The system offers integrations with eCommerce platforms and payment gateway integration to improve revenue, re-engage or recover abandoned carts, share products, and take orders on WhatsApp as well as automate cross-sell and re-sell campaigns. Teams can reduce customer support costs through chatbot automation and a multi-agent inbox.


Key benefits of hello24.ai

5x increase in ROI on marketing spends compared to Facebook/other social media ads
4x improvement in CTR compared to traditional digital ad formats


Images

hello24.ai Software - Sell on WhatsApp round the clock! Hello24 automates the entire purchase cycle from product search to order placement for you!
hello24.ai Software - Reach your customers on their preferred channel! Yes, hello24 lets you to reach unlimited customers on WhatsApp with highly personalized content!
hello24.ai Software - Get detailed report for your marketing campaigns. Do A/B testing, rapid hypothesizing, customer segmentation and many more based on the campaign results!
hello24.ai Software - Automate up to 90% of your customer queries and save significantly on the support costs!
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hello24.ai video
hello24.ai Software - Sell on WhatsApp round the clock! Hello24 automates the entire purchase cycle from product search to order placement for you!
hello24.ai Software - Reach your customers on their preferred channel! Yes, hello24 lets you to reach unlimited customers on WhatsApp with highly personalized content!
hello24.ai Software - Get detailed report for your marketing campaigns. Do A/B testing, rapid hypothesizing, customer segmentation and many more based on the campaign results!
hello24.ai Software - Automate up to 90% of your customer queries and save significantly on the support costs!

Not sure about hello24.ai? Compare with a popular alternative

hello24.ai

4.7 (22)
VS.
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Starting Price

US$20.00
month
No pricing found

Pricing Options

Free version
Free trial
Free version
Free trial

Features

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Integrations

5
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Ease of Use

4.7 (22)
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Value for Money

4.7 (22)
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Customer Service

4.8 (22)
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Reviews

Overall rating

4.7 /5
(22)
Value for Money
4.7/5
Features
4.6/5
Ease of Use
4.7/5
Customer Support
4.8/5

Already have hello24.ai?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 22
Verified Reviewer
Overall rating
  • Industry: Food Production
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Simple to use whatsapp application

Reviewed on 2023/07/22

Overall positive experience

Overall positive experience

Pros

ability to create templates with easeeasy to setup with shopifyfast response from support team

Cons

chatbot feature lags a lot when setting up large quantities of contentmobile version is buggy, unable to use it for sending broadcasts as the page layout is shrunken

Vaibhav
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Exceptional Support and Effective Marketing Tools with hello24.ai

Reviewed on 2024/06/03

We've had an excellent experience with Hello24.ai. Their WhatsApp marketing tool has been a...

We've had an excellent experience with Hello24.ai. Their WhatsApp marketing tool has been a game-changer for our business. Special thanks to [sensitive content hidden] whose expertise has been a constant support whenever we've faced challenges.

With their help, we're able to send messages to our customers seamlessly. This has been crucial for maintaining our customer connections.

Thank you, hello24.ai and [sensitive content hidden] for your outstanding service!

Pros

Exceptional customer support and expertise in the tool, especially from [sensitive content hidden]

Cons

While our overall experience with hello24.ai has been positive, it would be great to see more advanced analytics features to further optimize our marketing strategies.

Elisée
Overall rating
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Satisfy but must do efforts

Reviewed on 2023/07/12

Good

Good

Pros

Assistance of the team. I think Hello 24 has a good team

Cons

I recommend Hello24 to begin your activity to increase résults

Saurabh
Overall rating
  • Industry: Oil & Energy
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Hello24 Service rating and review

Reviewed on 2023/07/25

I will rate all features 7 out of 10. Because some changes Hello24 should do from perspective of...

I will rate all features 7 out of 10. Because some changes Hello24 should do from perspective of users.

Pros

Hello24 have Good Work flow and automation Al. campaign approval process is also smooth and its charges are also reasonable.

Cons

Not giving real time features apart of Work flow. Customer Data and tag not visible properly showing when we try to broadcast template to our customers. Also Hello24 should give customer care service through call. Because it may solve the customers problem in real time.

Alternatives Considered

WATI

Reasons for Switching to hello24.ai

We thought Hello24 is having the features which we need to grow our business and It is Indian base company, so we hope our data will safe.

Response from Hello24 Digicom

Hi Saurabh,

Thanks for the review.

We offer direct customer support on higher plan.

Swati
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

One step solution to manage all your customers with perfect API/AI

Reviewed on 2023/07/30

It was very great

It was very great

Pros

Chat box, Automatic order fetching, transaction alerts on order placement, dispatch is very useful. The main thing is for abonded checkouts. We are able to recover them very much with the help of Hello24. And promotional broadcast activity is also one of the nice feature . We strongly recommend to your business. Multiple team leaders/managers can manage this panel at the same time.

Cons

More uder friendly UI in broadcast page.

Alternatives Considered

WATI
Showing 5 reviews of 22 Read all reviews

hello24.ai FAQs

Below are some frequently asked questions for hello24.ai.

hello24.ai offers the following pricing plans:

  • Starting from: US$20.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

hello24.ai has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

hello24.ai supports the following languages:

Brazilian Portuguese, English, French, German, Hindi, Italian, Portuguese, Spanish

hello24.ai supports the following devices:

hello24.ai integrates with the following applications:

PayU, Razorpay, Shopify, WooCommerce, WordPress

hello24.ai offers the following support options:

Email/Help Desk, Phone Support, Chat

Related categories

See all software categories found for hello24.ai.