--- description: Learn how Progress ShareFile can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Progress ShareFile Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Customer Onboarding Software](/directory/3839/client-onboarding/software) > [Progress ShareFile](/software/2066889/sharefile) # Progress ShareFile Canonical: https://www.getapp.za.com/software/2066889/sharefile Page: 1 / 19\ Next: [Next page](https://www.getapp.za.com/software/2066889/sharefile?page=2) > Progress® ShareFile® is an AI-powered document collaboration platform designed to help you run client work securely, efficiently and with less friction. > > Verdict: Rated **4.4/5** by 442 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Progress ShareFile Deliver a more connected, end-to-end client experience Support a professional journey from document collection to signing with fewer manual handoffs and less tool switching. Help work move faster Accelerate onboarding, approvals and deal cycles to reduce delays and improve time to revenue. Run client work in one platform Replace disconnected tools with a single solution for secure file sharing, document workflows, client portals and e-signatures. Scale client work without adding headcount Automate repetitive workflows and standardize processes to handle more clients with the same team. Reduce manual work and operational friction Streamline repetitive tasks, simplify handoffs and improve team productivity with workflow automation and AI assistance. Strengthen security and governance Support the secure handling of sensitive data with encryption, granular permissions and audit trails—while improving visibility into file activity. Improve collaboration with clients and teams Centralize communication, documents and workflows in secure client portals for more aligned, efficient interactions. Standardize and automate repeatable processes Turn complex workflows into scalable, repeatable templates that improve consistency and quality. Increase client satisfaction and retention Help teams deliver faster turnaround times and a smoother experience throughout the client engagement lifecycle. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 442 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Progress Software - **Location**: Bedford, US - **Founded**: 1991 ## Commercial Context - **Starting Price**: US$26,00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: ShareFile pricing starts at $16.50/month with multiple plans, outlined below. Free trials are available for all plans. - Standard Plan: $33/month (billed monthly) or $30/month (billed annually) with access for 3 employees. Additional employees are $11/user/month. - Advanced Plan: $52.80/month (billed monthly) or $48 month (billed annually) with access for 3 employees. Additional employees are $17.60/user/month. - Premium Plan: $82.50/month (billed monthly) or $75/month (billed annually) with access for 3 employees. Additional employees are $27.50/user/month. - Virtual Data Room: $375/month (billed monthly) or $338/month (billed annually) with access for 5 employees. Please contact ShareFile for additional users or storage. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, South Korea, United Kingdom, United States ## Features - API - Access Controls/Permissions - Access Management - Active Directory Integration - Activity Tracking - Application Management - Archiving & Retention - Audit Management - Audit Trail - Authentication - Automatic Backup - Backup and Recovery - Business Process Automation - Client Management - Client Portal - Collaboration Tools - Compliance Management - Compliance Tracking - Customer Database - Data Capture and Transfer ## Integrations (9 total) - Basecamp - FreshBooks - Microsoft Outlook - Microsoft Project Server Subscription Edition - Podio - QuickBooks Online - RightSignature - Salesforce Sales Cloud - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Onboarding Software](https://www.getapp.za.com/directory/3839/client-onboarding/software) ## Related Categories - [Customer Onboarding Software](https://www.getapp.za.com/directory/3839/client-onboarding/software) - [Workflow Management Software](https://www.getapp.za.com/directory/566/business-workflow/software) - [Digital Signature Software](https://www.getapp.za.com/directory/281/digital-signatures/software) - [Encryption Software](https://www.getapp.za.com/directory/472/encryption/software) - [Multi-Factor Authentication (MFA) Software](https://www.getapp.za.com/directory/3814/multi-factor-authentication/software) ## Alternatives 1. [Google Workspace](https://www.getapp.za.com/software/90761/google-workspace) — 4.7/5 (71568 reviews) 2. [Dropbox](https://www.getapp.za.com/software/10182/dropbox-business) — 4.5/5 (21718 reviews) 3. [Box](https://www.getapp.za.com/software/90760/box) — 4.4/5 (5657 reviews) 4. [Microsoft 365](https://www.getapp.za.com/software/90725/microsoft-365) — 4.6/5 (14181 reviews) 5. [Microsoft SharePoint](https://www.getapp.za.com/software/90850/sharepoint) — 4.4/5 (5472 reviews) ## Reviews ### "ShareFile is fast, easy to access and secure for sharing files." — 5.0/5 > **Carmen** | *24 May 2023* | Pharmaceuticals | Recommendation rating: 8.0/10 > > **Pros**: ShareFile is a simple method to share files with employees and customers. It allows you to simply build familiar folder structures and protect data, and its cross-platform compatibility makes it simple to access files. Citrix file sharing is a simple and safe way to save all data in the cloud, allowing us to view files from anywhere and at any time. Citrix has got the unique notion of offering simple access to all platforms; I have seen that most MNCs such as Infosys, DeLL, Accenture, and many more are adopting this; the greatest aspect is that it provides all apps in one spot for ease of access. > > **Cons**: Initially, something is required to connect to the server and even to reflect the changes made to the files; however, it will be better if speed and connectivity are increased; speed is something to enhance, application availability is a genuine annoyance; during peak hours, apps crash, which might be due to issues with the organization's infrastructure or the application itself. > > We don't have a file sharing server, thus this is the simplest way to distribute and exchange data, especially huge ones, across geographically distributed staff and clients. ShareFile eliminates the need for physical storage, and remote access is the most significant benefit, significantly improving productivity and performance. Citrix Sharefile assists us in fulfilling our need to take reasonable precautions to protect our customers' confidential/personal information. Citrix Sharefile benefits our business since it is simple to use and helps keep our customers' information secure. ----- ### "The Best Storage and File Transfer Software for Lawyers" — 5.0/5 > **david** | *22 October 2024* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: The software is super easy to use. It uploads files very fast and I love the way it integrates into Outlook. > > **Cons**: It is a bit expensive for a sole practitioner who is required to have a minimum of three users (price is per-user). > > Excellent. My clients like it for its ease of use and privacy of their files. ----- ### "CUSTOMER SERVICE IS HORRIBLE" — 3.0/5 > **JACQUILYN** | *02 December 2024* | Accounting | Recommendation rating: 0.0/10 > > **Pros**: FINE AS A PROGRAM, A FEW GLITCHES WITH ACCESSING. > > **Cons**: GLITCHES WHICH LEFT THE CLIENTS UNABLE TO OPEN FILES. COMMUNICATION ISSUES. > > OVERALL MY EXPERIENCE WAS GOOD UNTIL I WENT TO CANCEL (BEFORE MY ANNUAL SERVICE WAS OVER) I CANCELLED VIA EMAIL SEVERAL TIMES AND WAS COMPLETELY IGNORED. THEN THEY ISSUED AN INVOICE FOR THE COMING YEAR AND I INFORMED THEM AGAIN I HAD CANCELLED. 3 MONTHS LATER I RECEIVE A THREATENING EMAIL STATING THAT I HAD TO PAY THE INVOICE AS THEY HAD ISSUED IT\! INTERESTING AS THEY HAD ALREADY CLOSED MY ACCOUNT MONTHS AGO. ----- ### "Very versitile and easy to figure out program" — 5.0/5 > **Greg** | *16 August 2019* | Management Consulting | Recommendation rating: 9.0/10 > > **Pros**: The software includes a number of additional features, including secure email, and the ability to easily and affordably add more. I have used this software now at three different companies. Set up was easy and the help center guidance was very good. > > **Cons**: Set up of folders was a little tedious and slightly cumbersome but was very easy to figure out and add/subtract people as needed. > > overall experience was very good and will continue to recommend it where I work and for my clients. ----- ### "Couldn’t be more secure" — 5.0/5 > **Mona** | *11 September 2022* | Law Practice | Recommendation rating: 7.0/10 > > **Pros**: This is very secure and protected with encryption, perfect for legal or financial information. Electronic signatures are completed with little effort. Citrix ShareFile has an email plugin that sends large files without so many hiccups. The emails are protected on their way. Client portal was well liked. > > **Cons**: I think it’s too expensive and it needs to be made more simple to understand and use. I think it should be more adaptive so smaller businesses can get what they need without paying for and getting confused with the enterprise settings. > > This experience was ok, it wasn’t our perfect fit. ----- Page: 1 / 19\ Next: [Next page](https://www.getapp.za.com/software/2066889/sharefile?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/2066889/sharefile) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data