About ShareFile

Take productivity to the next level with ShareFile. Securely send, share, get feedback, approvals and even e-signatures on any file, fast. Business-class file sharing meets real-time collaboration to accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand. Using SSAE 16 Type II certified data centers, all your indispensable company data is stored in proven and trusted cloud infrastructure, standards used by leading e-commerce websites and in internet banking.


Key benefits of ShareFile

  • ShareFile Sync: This features means colleagues and clients can work together in the same folder in real-time. This removes the need to upload and download files.

  • Desktop Widget: The ShareFile desktop widget means you can access and manage shared files and folders without opening your browser. Use the drag and drop capability to move files from your desktop folders to ShareFile.

  • ShareFile ensures that all files sent or received are securely protected using Secure Socket Layer (SSL) or Transport Layer Security (TLS) encryption protocols.

  • Files resting on servers are protected with AES 256-bit encryption and are stored in one of 16 accredited datacenters. These centers feature hurricane-rated roofs and multiple redundant power sources.

  • Regular backups are performed on all data stored at the ShareFile data centers, as well as off-site data backups.

  • ShareFile mobile apps allow you to access files from any mobile device. You can also track account activity from your device, set expiration policies for the files you have saved in the mobile app, and remotely lock or wipe data from lost or stolen devices.

  • ShareFile's customizable settings allow you to set advanced user permissions. Multi-factor authentication ensures only the right clients and employees see your files.

  • ShareFile allows you to set-up custom syncing, scheduling and integration with your preferred 3rd party applications using the ShareFile Command Line Interface (SFCLI) and API.

  • ShareFile allows you to easily migrate clients using FTP for file transfer. Connect through a traditional FTP (port 21) or over an Implicit SSL/TLS connection (port 990).

  • Images

    ShareFile Software - Sending a PDF in ShareFile
    ShareFile Software - ShareFile click trail tracking
    ShareFile Software - Folder view on iPad
    ShareFile Software - Sending files in Outlook (using web links)
    ShareFile Software - Secure file sharing on Android
    ShareFile Software - Custom sharing permissions
    ShareFile Software - Rich mobile editing
    ShareFile Software - QuickBooks, Xero, FreshBooks and Basecamp integrations
    ShareFile Software - Folder view on iPhone
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    ShareFile video
    ShareFile Software - Sending a PDF in ShareFile
    ShareFile Software - ShareFile click trail tracking
    ShareFile Software - Folder view on iPad
    ShareFile Software - Sending files in Outlook (using web links)
    ShareFile Software - Secure file sharing on Android
    ShareFile Software - Custom sharing permissions
    ShareFile Software - Rich mobile editing
    ShareFile Software - QuickBooks, Xero, FreshBooks and Basecamp integrations
    ShareFile Software - Folder view on iPhone

    Not sure about ShareFile? Compare with a popular alternative

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    Starting Price

    US$82,50
    month
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    Pricing Options

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    Features

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    Integrations

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    Ease of Use

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    Reviews

    Overall rating

    4,5 /5
    (393)
    Value for Money
    4,1/5
    Features
    4,3/5
    Ease of Use
    4,4/5
    Customer Support
    4,2/5

    Already have ShareFile?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 393
    Michael
    Michael
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Beta tester turned daily user

    Reviewed on 2016/06/29

    I have a long history with Citrix. I beta tested the GoToAssist line of products. So they asked me...

    I have a long history with Citrix. I beta tested the GoToAssist line of products. So they asked me to beta test the ShareFile product. In the beginning it was crap. I tried to upload my files (about 1 TB) and it croaked after 5 GB. I called support and they referred me to a company that was writing a migration tool. I beta tested that too. they asked for my honest opinion and I gave it to them. I told them Citrix should just fix their software and I shouldn't have to buy an extra tool to get my data into the cloud.

    Fast forward 2 years later, my Accountant tells me we are bleeding money paying for something we're not using (ShareFile) he said use it or dump it. So I download it again, started using it, uploaded my 1TB+ of data into it and was impressed. They have come a LONG way. I can even modify word documents and PDF's within the ShareFile client. Now they have an iOS app and droid app. I see improvements on a regular basis, like now they have a "save to sharefile" option on the iOS. This is Citrix after all they make good stuff. I am glad I stuck with them so long because now I have a grandfathered account type. It's coming along really well and I'm really happy I stuck with them. they used to support WebDav for windows integration, now they have a "Mapped drive app"

    Pros

    iOS save to sharefile
    Easy to use interface
    progress bar when uploading files
    MODIFY DOCUMENTS in sharefile
    share a file/folder for a # of downloads
    share a file/folder for a # of days
    download notifications
    no sharefile account? no problem you can still see my files
    Ha Ha I FORCE you to create an account, to see me files because I can! (or because my regulations state I have to require individual accounts.)

    Cons

    Relatively speaking they are coming late to the market, Box and Dropbox have been out a long time. I'm trying to think of some con's but the truth is I know they are improving the software as I type.

    Oh I though of one. In Microsoft word they don't have "save to sharefile" option like dropbox does, but they do have the "Drive mapper app" so you can save it to Z: or whatever.

    They don't synchronize with my NAS, it's deliberate. I'm a network engineer I tried all the tricks and workarounds, yes even symbolic links and hard links. They don't work. You're not supposed to do it. They're not trying to be a backup for your NAS.

    Alexis
    Overall rating
    • Industry: Accounting
    • Company size: 51–200 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 8.0 /10

    I have liked using Sharefile!

    Reviewed on 2023/07/27

    Pros

    I like that it provides a secure way for clients to send us documents, as well for us to send clients documents. It has been easy to navigate on both ends. I have also used it when email attachments have been too large to attach to the email itself, it will work through Sharefile. It is nice to go back and look at all of the documents you have sent and received in one place.

    Cons

    I have not run into many issues personally. I have had a handful of clients here and there that have trouble accessing it or using it correctly. Not sure the cause of that issue- whether it is user error, security blockers on a work computer, the program itself, etc.?

    Stephane
    Overall rating
    • Industry: Construction
    • Company size: 11–50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    S Drive Non Reliable

    Reviewed on 2020/01/10

    I have been using Sharefile for 3 years. When we use the desktop sync version, GREAT. When we use...

    I have been using Sharefile for 3 years. When we use the desktop sync version, GREAT. When we use the S Drive version, HORRIBLE. Not just horrible, but costs you so much money and aggravation in downtime, you could not imagine until you try it.
    If you have a stationary location where you do not switch between networks, i am sure it is fine, but if you travel with a laptop, go from one network service to another, it SUCKS, incredibly SUCKS. I have put up with this for months now. I am deleting as soon as i can and going back to desktop sync.
    Not even customer support can fix this issue. I have offered up the computer to their support and they did not take it, i guess because they know what is wrong and know they cannot fix the issue.
    Not upset with the Sharefile service, just the S drive portion of the service.

    Pros

    Desktop sync and all features of program, works GREAT

    Cons

    S Drive, not so much when using on a network that changes daily

    Martina
    Overall rating
    • Industry: Legal Services
    • Company size: 2–10 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    My office loves ShareFile

    Reviewed on 2023/06/16

    Sharefile made file sharing super easy and accessible for the office. Large files and folders can...

    Sharefile made file sharing super easy and accessible for the office. Large files and folders can both be uploaded, which makes organization easy for all.

    Pros

    The drag and drop feature makes ShareFile one of the easiest applications to use.

    Cons

    Sharefile was easy to use. I have no complaints.

    Figo
    Overall rating
    • Industry: Design
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Best experience with ShareFile

    Reviewed on 2023/09/22

    What an excellent platform for sharing various files safely and easily. It has helped me a lot,...

    What an excellent platform for sharing various files safely and easily. It has helped me a lot, especially in my work. I hope for continuous updates.

    Pros

    What I love about it is the ease of sharing files easily and securely

    Cons

    There is nothing specific, but perhaps the speed of performance

    Showing 5 reviews of 393 Read all reviews

    ShareFile FAQs

    Below are some frequently asked questions for ShareFile.

    ShareFile offers the following pricing plans:

    • Starting from: US$82,50/month
    • Pricing model: Subscription
    • Free Trial: Available

    ShareFile pricing starts at $10/month with multiple plans, outlined below. Free trials are available for all plans. - Standard Plan: $33/month (billed monthly) or $30/month (billed annually) with access for 3 employees. Additional employees are $11/user/month. - Advanced Plan: $52.80/month (billed monthly) or $48 month (billed annually) with access for 3 employees. Additional employees are $17.60/user/month. - Premium Plan: $82.50/month (billed monthly) or $75/month (billed annually) with access for 3 employees. Additional employees are $27.50/user/month. - Virtual Data Room: $375/month (billed monthly) or $338/month (billed annually) with access for 5 employees. Please contact ShareFile for additional users or storage.

    ShareFile has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

    ShareFile supports the following languages:

    Chinese, English, French, German, Japanese, Korean, Spanish

    ShareFile supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    ShareFile integrates with the following applications:

    Basecamp, FreshBooks, Microsoft Outlook, QuickBooks Online, RightSignature, Salesforce Sales Cloud, Xero

    ShareFile offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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