---
description: Learn how omniCustomers can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: omniCustomers Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [omniCustomers](/software/2066918/omnicustomers)

# omniCustomers

Canonical: https://www.getapp.za.com/software/2066918/omnicustomers

> Customer management, sales management, and automation in one package for your company. With all the features you need to run and expand your business, you can personalise engagement, shorten your sales cycle, and increase revenue.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of omniCustomers

Track Customer Journey

Gain total visibility into your customers, from leads to repeating purchases. Keep track of customers engagement with your business beyond each interaction.

Email \& SMS Integration
Create and send emails and custom text messages with just a few clicks to customer emails or mobile phones with SMS.

Activity Management
Gain in-depth customer insights with simplified event tracking by giving your sales team a chronological timeline showing every customer's engagement with your business.

Blockchain Integration
Need to share important information with your customer? Our one click integrations allows you to connect your customer data to the Blockchain.

Close more deals faster
Engage with customers, get insights about your business, predict customer behavior, and build a scalable sales organization.

A solution that works the way you do
You are in charge of the overall look and functionality to match your business processes and configure your CRM to work the way you do.

Automate tasks and save more time
Automate repetitive tasks so that your sales team can spend less time on data entry and more time on selling.

Connect with your customers, no matter the device or channel
Your customers are on multiple devices, computer or mobile phone, we got your covered.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Omnibasis

## Commercial Context

- **Starting Price**: US$0,01
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Calendar Management
- Campaign Management
- Contact Management
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Document Storage
- Drag & Drop
- Email Management
- Email Marketing
- Email Templates
- Forecasting
- Interaction Tracking
- Lead Capture
- Lead Generation
- Lead Management
- Lead Qualification

## Integrations (17 total)

- omniAuctions
- omniBilling
- omniBookings
- omniBooks
- omniChain
- omniCommerce
- omniExchange
- omniForms
- omniLoyalty
- omniMarketer
- omniMarketplace
- omniOrders
- omniPass
- omniSign
- omniSite

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.getapp.za.com/directory/230/crm/software)

## Alternatives

1. [Zoho CRM](https://www.getapp.za.com/software/9908/zoho-crm) — 4.3/5 (6970 reviews)
2. [Bigin by Zoho CRM](https://www.getapp.za.com/software/142099/bigin-by-zoho-crm) — 4.7/5 (727 reviews)
3. [HubSpot CRM](https://www.getapp.za.com/software/102533/hubspot-crm) — 4.5/5 (4456 reviews)
4. [Salesforce Sales Cloud](https://www.getapp.za.com/software/90378/salesforce) — 4.4/5 (18771 reviews)
5. [Kylas Sales CRM](https://www.getapp.za.com/software/2052749/kylas) — 4.8/5 (573 reviews)

## Reviews

### "All customer journeys are captured" — 5.0/5

> **Jen** | *11 May 2023* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Every time we touch customer we have a good record with no extra effort
> 
> **Cons**: Lots of features to customize with help of tutorials

-----

### "Full featured CRM that meet our business needs" — 5.0/5

> **Dori** | *20 May 2023* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: We use almost every feature of omniCustomers and it is fully integrated into our property management company.
> 
> **Cons**: None that we found, Omnibasis is there to support us with any feature request.

## Links

- [View on GetApp](https://www.getapp.za.com/software/2066918/omnicustomers)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/omnicustomers/> |
| en-AE | <https://www.getapp.ae/software/2066918/omnicustomers> |
| en-AU | <https://www.getapp.com.au/software/2066918/omnicustomers> |
| en-CA | <https://www.getapp.ca/software/2066918/omnicustomers> |
| en-GB | <https://www.getapp.co.uk/software/2066918/omnicustomers> |
| en-IE | <https://www.getapp.ie/software/2066918/omnicustomers> |
| en-NZ | <https://www.getapp.co.nz/software/2066918/omnicustomers> |
| en-SG | <https://www.getapp.sg/software/2066918/omnicustomers> |
| en-ZA | <https://www.getapp.za.com/software/2066918/omnicustomers> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp South Africa has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.za.com","url":"https://www.getapp.za.com/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.za.com/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"omniCustomers","description":"Enterprise software as a service from Omnibasis, omniCustomers, enabling companies and professionals of all sizes to manage a fully functional customer experience.\n\nSpend less on things you won't use. The comprehensive customer management platform from Omnibasis gives your company a full picture of your customers!\n\nWith omniCustomers solutions, businesses have access to the technology and tools needed to manage a cloud-based sales pipeline, speed up your sales team, effortlessly stay organised, automatically log every customer interaction, and chat in real time with prospects and customers—all without the expenses and difficulties that come with building and maintaining your own infrastructure.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e85c211b-8f15-45fc-8563-d2fa83332aec.png","url":"https://www.getapp.za.com/software/2066918/omnicustomers","@id":"https://www.getapp.za.com/software/2066918/omnicustomers#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":2},"offers":{"price":"0.01","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.za.com/software/2066918/omnicustomers#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/230/crm/software","@type":"ListItem"},{"name":"omniCustomers","position":3,"item":"/software/2066918/omnicustomers","@type":"ListItem"}]}]}
</script>