SankeyJourney

Visualize Your Customer's Journey with SankeyJourney

About SankeyJourney

SankeyJourney is an online tool that allows users to create Sankey diagrams for customer journey analysis. The tool is designed for users who want to analyze user behavior on their website or app. The tool is easy to use, with a simple user interface that guides users through the process of creating Sankey diagrams.

The first step in using SankeyJourney is to upload a CSV file containing event data. The tool then prompts the user to map the columns in the CSV file to user ID, event name, and event timestamp. Once the data is uploaded and mapped, the Sankey diagram is generated in a few seconds.

The Sankey diagram can then be edited using the settings on the right-hand side of the screen. The user can design the number of steps to display in the Sankey diagram, filter events they wish to display, and choose the palette of colors for their Sankey diagram. They can also edit the size of the label.

One of the unique features of Sankey Journey is the ability to group events. This feature allows the user to group several events into one. For example, Premium_opened, Premium_tapOnPurchase, and Premium_tapOnCancel can all be grouped into one Premium_event. Grouping events allows users to clean up redundancies and discover new patterns in users' journeys.

Another feature of Sankey Journey is event looping. This feature allows users to consider successive events as one. For example, if a user usually triggers Feed_scroll, Feed_scroll, Feed_scroll several times in a row, it can all be grouped into one Feed_scroll event. Here again, event loops allow users to clean up redundancies and discover new patterns in users' journeys.

The user can also specify how long a session lasts for a user, in order to display the journey of a user only for one specific session. This is useful when analyzing user behavior over time, as it allows the user to focus on a specific period of time.

Finally, the user can interact with the graph by clicking on the nodes and the segments, which automatically produce a filter on the Sankey diagram for the step of the journey selected. This feature allows the user to drill down into specific parts of the journey and explore user behavior in more detail.

Overall, Sankey Journey is a powerful tool for customer journey analysis that is easy to use and provides a wide range of customization options. Whether you're a marketer, a product manager, or a data analyst, SankeyJourney can help you gain insights into user behavior and make data-driven decisions to improve your website or app.


Key benefits of SankeyJourney

SankeyJourney provides a range of benefits to its users, making it an ideal tool for customer journey analysis. Here are some of the key benefits:

1. Easy data upload: SankeyJourney allows users to upload their event data in the form of a CSV file, making it easy to get started with the tool.

2. Quick diagram generation: With SankeyJourney, users can generate a Sankey diagram in just a few seconds, allowing them to get a quick overview of their customer journey data.

3. Customizable diagrams: SankeyJourney provides a range of customization options, allowing users to adjust the number of steps displayed in the diagram, filter events, group events, choose custom colors and label sizes, and more. This makes it easy to create diagrams that are tailored to the user's specific needs.

4. Interactive data visualization: SankeyJourney provides an interactive data visualization dashboard, allowing users to interact with the data by clicking on nodes and segments. This makes it easy to explore different paths and patterns in the customer journey data.

5. Session level analysis: SankeyJourney allows users to focus on a specific session level, enabling them to analyze the journey of a user for a particular session. This can be useful for identifying specific patterns or issues that are unique to certain sessions.

6. Grouping and looping events: SankeyJourney provides features for grouping events and event looping, which allow users to clean up redundancies in the data and discover new patterns in the customer journey.

7. User-friendly interface: SankeyJourney has a user-friendly interface that makes it easy for users to navigate the tool and customize their diagrams.

8. No coding required: SankeyJourney does not require any coding or technical expertise, making it accessible to a wide range of users.

9. Data security: SankeyJourney takes data security seriously, and all data uploaded to the tool is kept confidential and secure. In fact, the webapp is self-hosted, which means all the data you insert will be processed only by your web browser. Everything is processed internally, and our web app is GDPR-compliant.

Overall, SankeyJourney is a powerful tool for customer journey analysis that provides users with a range of benefits, from easy data upload and quick diagram generation to customizable diagrams and interactive data visualization.


Images

SankeyJourney Software - SankeyJourney data visualization interface
SankeyJourney Software - Sankey diagram from SankeyJourney after customization in the set up panel
SankeyJourney Software - Sankey diagram from SankeyJourney used in the context of funnel optimization for an e-commerce
SankeyJourney Software - SankeyJourney data upload from CSV file
SankeyJourney Software - SankeyJourney mapping of the data during the data upload process
SankeyJourney Software - Sophisticated Sankey Diagram from SankeyJourney
SankeyJourney Software - SankeyJourney logo
SankeyJourney Software - SankeyJourney landing page
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SankeyJourney Software - SankeyJourney data visualization interface
SankeyJourney Software - Sankey diagram from SankeyJourney after customization in the set up panel
SankeyJourney Software - Sankey diagram from SankeyJourney used in the context of funnel optimization for an e-commerce
SankeyJourney Software - SankeyJourney data upload from CSV file
SankeyJourney Software - SankeyJourney mapping of the data during the data upload process
SankeyJourney Software - Sophisticated Sankey Diagram from SankeyJourney
SankeyJourney Software - SankeyJourney logo
SankeyJourney Software - SankeyJourney landing page

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SankeyJourney FAQs

Below are some frequently asked questions for SankeyJourney.

SankeyJourney offers the following pricing plans:

  • Starting from: US$19,99/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Contact SankeyJourney for more information.

SankeyJourney has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

SankeyJourney supports the following languages:

Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese

SankeyJourney supports the following devices:

We do not have any information about what integrations SankeyJourney has

SankeyJourney offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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