--- description: Learn how ShopWorks can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ShopWorks Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Workforce Management Software](/directory/267/workforce-management/software) > [ShopWorks](/software/2067474/shopworks) # ShopWorks Canonical: https://www.getapp.za.com/software/2067474/shopworks Page: 1 / 2\ Next: [Next page](https://www.getapp.za.com/software/2067474/shopworks?page=2) > Highly intuitive and smart workforce management system powered by AI that allows you to manage and optimise your workforce across your entire estate. > > Verdict: Rated **4.7/5** by 18 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ShopWorks Automate your workforce management process. Save time and money. Keep employees happy with fair scheduling and on-the-go access to their rotas. Optimise your workforce and eliminate over or understaffing. Always have the right number of people in the right place at the right time. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 18 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ShopWorks ## Commercial Context - **Starting Price**: £1 500,00 - **Pricing model**: Per User - **Target Audience**: 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Algeria, American Samoa, Angola, Anguilla, Antigua & Barbuda, Armenia, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Botswana, British Virgin Islands and 142 more ## Features - Attendance Management - Attendance Tracking - Automated Scheduling - Budgeting/Forecasting - Clock In/Out - Compliance Management - Compliance Tracking - Customizable Reports - Data Import/Export - Drag & Drop - Employee Database - Employee Management - Employee Onboarding - Employee Scheduling - Labor Forecasting - Payroll Management - Performance Metrics - Real-Time Data - Real-Time Reporting - Reporting/Analytics ## Integrations (5 total) - Ciphr - HRSource - IRIS Cascade - SAP SuccessFactors Work Zone - SeamlessHR ## Support Options - Email/Help Desk - Phone Support ## Category - [Workforce Management Software](https://www.getapp.za.com/directory/267/workforce-management/software) ## Alternatives 1. [Clockify](https://www.getapp.za.com/software/111353/clockify) — 4.8/5 (9235 reviews) 2. [Flex Plus](https://www.getapp.za.com/software/2078719/flex-plus) — 4.8/5 (45 reviews) 3. [Paylocity](https://www.getapp.za.com/software/102695/webpay) — 4.3/5 (1822 reviews) 4. [Connecteam](https://www.getapp.za.com/software/105401/connecteam) — 4.6/5 (5058 reviews) 5. [Jibble](https://www.getapp.za.com/software/107609/jibble) — 4.8/5 (1643 reviews) ## Reviews ### "Great Software for Production" — 5.0/5 > **Ozan Emrah** | *08 May 2022* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: It is easy to integrate with other softwares. Production management is amazing. > > **Cons**: Order integration needs some improvement. > > Amazing software without any better alternative. ----- ### "A Game Changer\! Wish we had this years ago\!" — 5.0/5 > **Simon** | *21 April 2021* | Retail | Recommendation rating: 8.0/10 > > **Pros**: This has honestly been a game changer for the business. We were in the dark ages prior to shopworks, with paper everywhere. Scanning, emailing, copying, posting, phonecall's....you name it we had every time stealer going which simply made our staff scheduling and payroll process inefficient, cumbersome and super frustrating for all involved. The key element for my team is the improved visibility of all store shift patterns, allowing us to align with our footfall data and ultimately drive conversion and deliver payroll savings. We have achieved scheduling consistency across the retail estate. We identified (and amended) a number of strange legacy custom and practises which would have taken months to uncover with our paper based process. The dashboard is really easy to access, navigate with a great layout. Our finance and HR teams have also been far more productive. Finance saving perhaps 10 hours each week on a monday/tuesday and again at month end. HR colleagues experienced a dramatic reduction in store contacts following each pay run. Importantly our store colleagues love this....it provides them with ease of access to their current \& future shifts, availability, time off requests and the most important one of all, it has dramatically improved the accuracy of their pay and holiday entitlement, both of which were a constant pain point prior to Shopworks implementation. Our Retail field team have also become far more efficient as a result. > > **Cons**: Project kick off and the early integration was initially a little "bumpy" however this was driven by a project/account manager who was out of his depth. This was quickly resolved by \[SENSITIVE CONTENT HIDDEN\] and the team. We then moved on to a smooth implementation and successful pilot and roll out. > > I have been absolutely delighted with Shopworks, the ease of use for myself and my team, the overall visibility it has provided and the multiple benefits realised by our business. The account manager support provided by \[SENSITIVE CONTENT HIDDEN\] has been excellent. ----- ### "Its good to have shopworks" — 4.0/5 > **Kaine** | *11 January 2024* | Gambling & Casinos | Recommendation rating: 6.0/10 > > **Pros**: Quick customer service response time very good. > > **Cons**: Email format template could use some improvement. > > Overall I can not complain, would recommend. ----- ### "Shopworks - Flexible and Adaptable System" — 5.0/5 > **Kevin** | *16 July 2021* | Gambling & Casinos | Recommendation rating: 10.0/10 > > **Pros**: Initial Setup - Shopworks was bought and introduced to my organisation, it was easy to add in our very complicated procedures and rates of pay. Training - End User training was rolled out over 250 venues easily Support - the support was excellent, always on the end of a phone, visits when required, always quick to respond > > **Cons**: No real issues with the system, problems we encountered were dealt with as we hit them by a very supportive support team. > > Excellent, great product, easy to adapt to our rules, procedures and pay structure, great support team ----- ### "Shopworks Review" — 5.0/5 > **Latoya** | *21 September 2023* | Gambling & Casinos | Recommendation rating: 7.0/10 > > **Pros**: Duplication of Rotas and Time off options > > **Cons**: Individual rota and work log confirmation, there should be an option for group confirmations > > Easy to use ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.za.com/software/2067474/shopworks?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/2067474/shopworks) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data