About Troi
Troi is a Software-as-a-Service (SaaS) project management solution designed for management consulting, architectural, and production companies. With built-in individual project dashboards, managers can streamline business processes such as resource planning, offer creation, project planning, task, and liquidity management.
Troi helps calculate project profitability through template-based project workflow, standardized price lists, and automated quotation designs. Organizations can plan resources based on team utilization, view current employee workload, and track project tasks. It also offers an evaluation module that enables administrators to track real-time tasks' progress and expenses across projects.
Troi uses an application programming interface (API) that allows organizations to integrate the platform with third-party applications such as Microsoft Exchange, CalDAV, cardDAV, Power BI, Asana, and more. Agencies can also use Android and iOS mobile applications to facilitate time tracking, automatic check-ins, and other operations.
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Reviews
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- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
User-friendly, well-structured tool with excellent project calculation
Reviewed on 2024/04/03
Pros
We have a 3D agency for VR and 3D content. We needed a software that could manage multiple projects and clients and provide good project costing.
We were impressed by Troi's features.
- Flexibility: Troi manages everything from project management to client communication. I can create, assign, track and communicate tasks - all on one platform.
- Simple interface: The tasks are easy to navigate. Troi has a user-friendly interface that allows me to filter, reorder and change tasks.
- Smart project costing: Troi helps us plan better by providing accurate estimates of time, budget and resources. It also tracks the actual time spent and alerts me to problems or risks. We have not found this in any other tool we have tested!
To summarize, Troi makes our work more efficient and saves us a lot of time.
Cons
The initial implementation is a little more time-consuming than an out-of-the-box tool and it takes a little time to train the employees. However, our specific requirements were taken into account and so the project setup, calculation and workflow run the way we work.
- Industry: Public Relations & Communications
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 0.0 /10
Cumbersome
Reviewed on 2019/05/17
Pros
Nice design, nice packaging, (too) many functions
Cons
We struggled with it for almost seven years and lost a lot of time and money. Usability is cumbersome and technocratic instead of user-friendly. The exit/change was a big relief for us.
Response from Troi
Dear Markus Siegenthaler, thank you for your evaluation. We regret that our software did not provide you with a solution that supports your business requirements. Our developing team is always thankful for improvement and feature requests. Since 2017 we had several major updates. Which allowed us to provide a completely new user experience for our customers. For further information please check https://www.troi.de/lp/jahresrueckblick/ or https://www.troi.de/updates/. If there are any further questions please do not hesitate to contact us via [email protected].
- Industry: Media Production
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Super Service, tolles Produkt!
Reviewed on 2023/11/09
Pros
Das user interface ist sehr ansprechend, minimal und überschaubar. Man hat alles im Blick.
Cons
Die Formularvordrucke, die man zur Verfügung gestellt bekommt, sind einander sehr ähnlich.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Webbasiert, flexibel, strukturiert
Reviewed on 2022/06/24
schnell & effizient
schnell & effizient
Pros
TROI unterstützt uns optimal, die Übersicht zu behalten und unsere Agentur sinnvoll und effizient zu steuern. Besonders die neue Projektübersicht ist ideal, um den Überblick zu behalten.
Cons
TROI ist noch nicht wirklich responsive und an manchen Stellen (in den noch nicht aktualisierten Modulen) manchmal in der Bedienung etwas "gewöhnungsbedürftig" – man muss einmal geschult werden, wo man klicken muss ;-)
Response from Troi
Vielen Dank für Ihre Bewertung. Wir freuen uns, dass Troi Sie so gut im Projektalltag unterstützt. Unser Team arbeitet täglich daran, unsere Software-Lösung zu optimieren. Ihr Feedback hilft uns dabei, unser Produkt und unsere Leistungen stetig zu verbessern.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Oft sehr schlechter Support. Versuchen laufend, Support zu verkaufen. Software selbst it ok
Reviewed on 2021/01/26
Das Team ist mit den Funktionalitäten überwiegend zufrieden. Wären da nicht die laufenden negativen...
Das Team ist mit den Funktionalitäten überwiegend zufrieden. Wären da nicht die laufenden negativen Erfahrungen mit dem Kunden Support wäre es eine gute Lösung.
Pros
TROI ist auf dem überschaubaren Markt von Agentur Software einen Anbieter mit einem recht modernen Produkt.
Cons
Sehr kritisch ist der ganze Bereich Onboarding und laufende Support. Der Kern des Problems liegt darin, dass das Unternehmen den Kunden Support auf einen externen Dienstleister (Agentur) übertragen hat. Und dieser Dienstleister nun permanent versucht, Beratungsaufträge zu schreiben. Da ein Beratungsstunde mit 180 € abgerechnet wird, ist dies schon fast prohibitiv und sollte jeden potentiellen Entscheider nachdenklich werden lassen.
Leider ist auch die Dokumentation nicht wirklich gelungen (viel Text, wenig Video). Und wenn dann Hilfe gesucht wird, dann wird fast immer auf den kostenpflichtigen Beratungsservice verwiesen.
Response from Troi
Vielen Dank fur Ihr Review. Wir nehmen Ihr Feedback selbstverstandlich auf, da wir uns stetig verbessern mochten. Seien Sie jedoch versichert, dass unser internes Support Team darauf bedacht ist, alle Kundenanfragen zur absoluten Zufriedenheit zu losen. Wir lagern keinerlei Support Tatigkeiten aus. Tiefergehende Prozessfragen konnen jedoch in einigen Fallen nur durch eine Beratung nachhaltig geklart werden, da diese Themen uber die reine Anwendung hinausgehen konnen. Hierfur stehen Ihnen unsere internen Beratungsexperten zur Verfugung.
Troi FAQs
Below are some frequently asked questions for Troi.Q. What type of pricing plans does Troi offer?
Troi offers the following pricing plans:
- Starting from: €19.00/year
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of Troi?
Troi has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Troi support?
Troi supports the following languages:
English, French, German
Q. Does Troi support mobile devices?
Troi supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Troi integrate with?
Troi integrates with the following applications:
Asana, DATEV Consolidation, Jira, Memtime, Microsoft Power BI, Personio, Pipedrive
Q. What level of support does Troi offer?
Troi offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
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