About SimpleCRM

SimpleCRM is an AI-enabled CRM solution for midsize to large businesses in the Asia Pacific region. The solution supports a portfolio of products that cater to various business requirements such as accounting, CRM, marketing, and more.

It includes an omnichannel support center system, an omnichannel lead management system, marketing automation, sales mobile app, and a smart AI chatbot to carry out customer-centric operations. It is compatible with major technology stacks and cloud providers like AWS, Azure, Redshift, and Google Cloud.


Images

SimpleCRM Software - Empower Your Sales and Support Teams with SimpleCRM's Mobile CRM Solution! Our innovative mobile app brings the power of CRM right to your fingertips, enabling you to access critical sales and support information on the fly.
SimpleCRM Software - Supercharge Your Sales Performance with SimpleCRM's Sales CRM Solution! Our cutting-edge software is designed to revolutionize your sales process and drive exceptional results.
SimpleCRM Software - Take Your Customer Support to the Next Level with SimpleCRM's Support CRM Solution! Our innovative software is designed to streamline your support operations and deliver unparalleled customer satisfaction.
SimpleCRM Software - Unlock the power of unified customer data and interactions with SimpleCRM's Omnichannel Customer360 and exceed customer expectations at every touchpoint.
SimpleCRM Software - Supercharge Your Marketing with SimpleCRM's Marketing Automation Solution! Our advanced platform empowers you to create powerful omnichannel campaigns that engage and convert your audience.
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SimpleCRM video
SimpleCRM Software - Empower Your Sales and Support Teams with SimpleCRM's Mobile CRM Solution! Our innovative mobile app brings the power of CRM right to your fingertips, enabling you to access critical sales and support information on the fly.
SimpleCRM Software - Supercharge Your Sales Performance with SimpleCRM's Sales CRM Solution! Our cutting-edge software is designed to revolutionize your sales process and drive exceptional results.
SimpleCRM Software - Take Your Customer Support to the Next Level with SimpleCRM's Support CRM Solution! Our innovative software is designed to streamline your support operations and deliver unparalleled customer satisfaction.
SimpleCRM Software - Unlock the power of unified customer data and interactions with SimpleCRM's Omnichannel Customer360 and exceed customer expectations at every touchpoint.
SimpleCRM Software - Supercharge Your Marketing with SimpleCRM's Marketing Automation Solution! Our advanced platform empowers you to create powerful omnichannel campaigns that engage and convert your audience.

Not sure about SimpleCRM? Compare with a popular alternative

SimpleCRM

4,5 (15)
VS.
Highly reviewed

Starting Price

US$30,00
year
US$25,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

227
194

Integrations

19
26

Ease of Use

4,1 (15)
4,0 (18 308)

Value for Money

4,3 (15)
4,0 (18 308)

Customer Service

4,5 (15)
4,1 (18 308)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4,5 /5
(15)
Value for Money
4,3/5
Features
4,4/5
Ease of Use
4,1/5
Customer Support
4,5/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 15
travis
travis
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Good and simple and inexpensive

Reviewed on 2021/08/28

Pros

The price, best for startups with low capital

Cons

Not as many features as other crms, so i switched products

Hemalkumar
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Excellent with Intelligence

Reviewed on 2020/03/13

As mentioned earlier, it is our daily driver whether from the employee side of the participant's...

As mentioned earlier, it is our daily driver whether from the employee side of the participant's side. It makes our life way easier. However, I still believe in the fact that there will always be a chance of improvement.

Pros

SimpleCRM is our daily driver for incoming Enquiries and gives us the flexibility to work based on our customization. Whenever and wherever you need you can import/export data according to your needs. In our institution, we offer three different kinds of Executive Education programmes which have a unique way of dealing and SimpleCRM has proven here its area of expertise. Great Work

Cons

We have faced many queries related to exporting the data which I am not able to understand. Record shows differ from the downloaded. Eventually, that costed us from our vendor as service charge.

As we are working daily with the software I think the look can be a bit more refine/modern just like different themes we have on the phone. Not that customization but simple color change options will do the work.

Umesh
Overall rating
  • Industry: Insurance
  • Company size: 501–1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

SimpleCRM - User Comments

Reviewed on 2020/03/05

Average

Average

Pros

This product is good and has so many features which could help your organization and MI in supporting business.

Cons

The system is not stable. The functionalities you tested and confirms goes wild in usage. No track of the same also unless user find it out.
Also when we request a change, it would be done but they never see the side effects of it. Many times, once the requested one is corrected, there is another issue raised due to that correction,

Shyamala
Overall rating
  • Industry: Insurance
  • Company size: 1 001–5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Insurance CRM that streamline the scattered processes

Reviewed on 2020/02/02

The CRM solution helped us to streamline the scattered processes into one system. It helps to...

The CRM solution helped us to streamline the scattered processes into one system. It helps to monitor SLA's and violations. A great level of transparency is a plus point.

Pros

A great level of customization is possible. The team is supportive when it comes to changes.
The solution was required to connect a branch network of 260 and 1000+ employees. The system should also be able to integrate with 20+ systems, in order to provide a 360 view of the client.

Cons

Interfaces are not user friendly. The outlook is complicated. Standard format.

monali
Overall rating
  • Industry: Education Management
  • Company size: 501–1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Simple CRM software Review

Reviewed on 2020/05/25

Benifits :
Critical Data Management.
Ease for call centre team.

Difficulty:
Report parts
At the...

Benifits :
Critical Data Management.
Ease for call centre team.

Difficulty:
Report parts
At the time of agreement update version was not clear understanding was there.

Pros

With this software ther is 'Ease in operation' for the users speard accross India

Cons

With this Reports are not easily confrigable

Alternatives Considered

Salesforce Sales Cloud

Reasons for Switching to SimpleCRM

1. Cost 2. Customise as per organization
Showing 5 reviews of 15 Read all reviews

SimpleCRM FAQs

Below are some frequently asked questions for SimpleCRM.

SimpleCRM offers the following pricing plans:

  • Starting from: US$30,00/year
  • Pricing model: Subscription
  • Free Trial: Not Available

Per user per month.

SimpleCRM has the following typical customers:

51–200, 201–500, 501–1 000, 1 001–5 000

SimpleCRM supports the following languages:

English

SimpleCRM supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

SimpleCRM integrates with the following applications:

Ameyo, Aspect, Asterisk, AvayaLive Connect, Cisco, DocuSign, Facebook Plug-In, Finacle, Genesys, Instagram, Mailchimp, Metabase, Microsoft Power BI, Ozonetel, PayPal, Telegram, Twitter/X, Viber, WhatsApp

SimpleCRM offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for SimpleCRM.