---
description: Learn how My AskAI can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: My AskAI Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Virtual Assistant Tools](/directory/3844/virtual-assistant/software) > [My AskAI](/software/2067762/my-askai)

# My AskAI

Canonical: https://www.getapp.za.com/software/2067762/my-askai

Page: 1 / 5\
Next: [Next page](https://www.getapp.za.com/software/2067762/my-askai?page=2)

> Add an affordable AI customer support chatbot to your site and cut your support tickets by 79% overnight.
> 
> Verdict: Rated **4.5/5** by 82 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of My AskAI

\- Human handover to agents when the AI can't answer a question
- AI-generated insights showing you what the common questions and issues are so you can improve your documentation and product
- AI email assistant to automatically respond to support emails
- Connections with all major knowledge bases (Drive, Notion, OneDrive, Dropbox, Sharepoint and more)
- Integrations with Slack, Teams, Zapier and API to get answers where you work

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 82 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: My AskAI

## Commercial Context

- **Starting Price**: US$149,00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1 000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, Czech, Danish, Dutch, English, European Portuguese, Finnish, French, German, Hebrew, Icelandic, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Slovak, Spanish, Swedish, Traditional Chinese, Turkish, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Automated Responses
- Chatbot
- Collaboration Tools
- Conversation Intelligence
- Customer Communication
- Customer Engagement
- Customer Experience Management
- Customizable Branding
- Data Extraction
- Data Import/Export
- Drag & Drop
- For Sales Teams/Organizations
- For eCommerce
- Intent Recognition
- Interaction Tracking

## Integrations (17 total)

- Bubble
- Confluence
- Dropbox Business
- Freshchat
- Freshdesk
- Google Drive
- Gorgias
- HubSpot CRM
- HubSpot Service Hub
- Intercom
- Microsoft Teams
- OneDrive
- Shopify
- Slack
- Zapier

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Virtual Assistant Tools](https://www.getapp.za.com/directory/3844/virtual-assistant/software)

## Related Categories

- [Virtual Assistant Tools](https://www.getapp.za.com/directory/3844/virtual-assistant/software)
- [Customer Support Software](https://www.getapp.za.com/directory/562/customer-support/software)
- [Customer Service Software](https://www.getapp.za.com/directory/231/customer-service/software)
- [Help Desk Software](https://www.getapp.za.com/directory/287/help-desk-ticketing/software)
- [Artificial Intelligence (AI) Software](https://www.getapp.za.com/directory/1397/artificial-intelligence/software)

## Alternatives

1. [VideoExpress](https://www.getapp.za.com/software/2079121/videoexpress) — 4.7/5 (6330 reviews)
2. [CloneVoice.ai](https://www.getapp.za.com/software/2085467/clonevoice-ai) — 4.8/5 (564 reviews)
3. [Ada](https://www.getapp.za.com/software/111973/ada) — 4.7/5 (15 reviews)
4. [Tidio](https://www.getapp.za.com/software/105081/tidio-chat) — 4.7/5 (590 reviews)
5. [Assembled](https://www.getapp.za.com/software/2058183/assembled) — 4.7/5 (85 reviews)

## Reviews

### "So good\!" — 5.0/5

> **Yuval** | *31 August 2023* | Education Management | Recommendation rating: 8.0/10
> 
> **Pros**: I love the adaptation features and how user friendly it is
> 
> **Cons**: I don’t like the document formats because there are limited options

-----

### "ASKAI review by fxunicorn.com" — 5.0/5

> **Shiva** | *29 June 2023* | Financial Services | Recommendation rating: 9.0/10
> 
> **Pros**: The feature I loved was the ease with which I could train it. Yes, I am a part-time techie, but wasn't expecting the training process to be this smooth and painless.
> 
> **Cons**: This is not a "missing feature" but a suggestion. The AI could perhaps learn from the training data and scrape the web for similar data and add to its knowledgebase autonomously.
> 
> I have a real problem answering email queries from our website and will soon embed ASKAI there.

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### "AskAI is my chosen Platform" — 3.0/5

> **Jeff** | *12 June 2023* | Management Consulting | Recommendation rating: 7.0/10
> 
> **Pros**: Cost effective solution that is easy to use and provides helpful (yet not comprehensive) responses.
> 
> **Cons**: Limited responses when asking to identify lists.
> 
> I have successfully used the platform for blog and whitepaper templates.

-----

### "Setup a “ChatGPT” with your own data in minutes\!" — 4.0/5

> **Mike** | *05 May 2023* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: I was impressed with how easy it was to set everything up. You can embed the chat easily anywhere on your site. There is some customization and analytics, and I am sure they will improve with time. Customer support is great too, they always reply quickly and helpfully.
> 
> **Cons**: Currently uses ChatGPT 3.5, would be awesome if they used latest version. More metrics would be useful too.
> 
> Overall my experience with My AsAI has been very good\! Its a brilliant solution for certain problems. It does have a few limitations, but it basically does what it says on the tin, very well\!

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### "Helpful" — 4.0/5

> **Melba** | *01 August 2023* | Financial Services | Recommendation rating: 7.0/10
> 
> **Pros**: It ensures users can get assistance or answers to their questions at any time, improving customer service and satisfaction.
> 
> **Cons**: So far so good. Maybe the price is a detail that can make a difference
> 
> I really like that Chatbots can be designed to understand user preferences and behavior, allowing them to tailor responses and recommendations based on individual needs

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Page: 1 / 5\
Next: [Next page](https://www.getapp.za.com/software/2067762/my-askai?page=2)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2067762/my-askai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/my-askai/> |
| en-AE | <https://www.getapp.ae/software/2067762/my-askai> |
| en-AU | <https://www.getapp.com.au/software/2067762/my-askai> |
| en-CA | <https://www.getapp.ca/software/2067762/my-askai> |
| en-GB | <https://www.getapp.co.uk/software/2067762/my-askai> |
| en-IE | <https://www.getapp.ie/software/2067762/my-askai> |
| en-NZ | <https://www.getapp.co.nz/software/2067762/my-askai> |
| en-SG | <https://www.getapp.sg/software/2067762/my-askai> |
| en-ZA | <https://www.getapp.za.com/software/2067762/my-askai> |
| fr | <https://www.getapp.fr/software/2067762/my-askai> |
| fr-BE | <https://fr.getapp.be/software/2067762/my-askai> |
| fr-CA | <https://fr.getapp.ca/software/2067762/my-askai> |

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