
About TelQ
TelQ is a performance testing tool that helps businesses verify SMS delivery status, validate content integrity, assess sender ID insights, measure latency, and test MNP support. Teams can utilize TelQ's advanced tool to send test SMS and compare delivery reports with real-time receipt status from the supplier, ensuring accuracy and transparency. The platform let stakeholders gain valuable insights by comparing delivered text with sent text, empowering them to make informed decisions when selecting SMS routes.
It allows team members to check the actual Sender ID being delivered via the chosen route, eliminating uncertainties. Administrators can access raw PDU data of received messages, offering a treasure trove of technical information for comprehensive analysis. TelQ enables managers to retrieve SMSC information to determine the route type and potentially identify the original provider, simplifying route management. Operators can evaluate the time between message sending and delivery to the testing device, allowing them to compare it with the DLR delay provided by the supplier.
Advanced features of TelQ include:
- Personalize TON/NPI and data coding: Exercise full control over TON/NPI and protocol ID settings, as well as data coding configurations, when sending messages via the SMPP protocol.
- Harness the power of UDH: Unleash the potential of the supplier's SMSC by testing advanced functionalities, including support for silent SMS utilized by different companies.
- Dynamic Test ID Text: Seamlessly blend test messages with live traffic by modifying the test ID text value. Choose from alpha, alphanumeric, numeric, and WhatsApp codes, select case sensitivity (upper, lower, or mixed), and define the desired length
- Schedule Tests: Schedule predefined tests at regular intervals, ensuring continuous monitoring. Receive alerts if tests fail to deliver or specific criteria are not met.
- Custom Templates: Save time by creating and utilizing custom templates for frequently sent tests with specific sender IDs or content, streamlining your workflow.
- SMPP API Integration: Seamlessly connect to the SMPP server using the SMPP API integration, enabling direct message sending and scheduling through the unified interface.
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Reviews
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- Industry: Telecommunications
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Superb Platform for Testing SMS
Reviewed on 2023/07/13
We have been using TelQ for as long as I have been at the company (5+ years) and have never had any...
We have been using TelQ for as long as I have been at the company (5+ years) and have never had any issues. Their customer service is fantastic (especially [sensitive content hidden]
) and I would recommend TelQ to any SMS provider/Aggregator/MVNO looking to test and measure the quality of their SMS.
Pros
TelQ provides a super easy-to-use and feature-rich web platform for testing SMS to countries around the globe. There are test numbers for pretty much every country and network which has enabled us to significantly improve our routing operations, and offer our clients the best quality SMS routes. The TelQ platform allows us to easily identify which SMS have been successfully delivered, whether we have received a false DLR, and if there are any changes to the sender id or content of the SMS.There are regular updates to the platform and the TelQ team are always keen to demonstrate new feature/receive feedback about what they can improve.
Cons
We have not encountered any problems with TelQ.
Response from TelQ Telecom
Hi Connor, we're delighted to receive such detailed and positive feedback! We're thrilled to hear from you elaborate all the points and are greatly humbled by the rating. We'll absolutely ensure to keep up the good work and maintain the level of trust and service accordingly. Thank you for the most helpful comments and we encourage you to reach out should you have any additional ones for us, at your service and with kind regards.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Telq - A "Must have" for an SMS Aggregator/Mobile that requires to do bulk testing
Reviewed on 2023/07/26
The experience has been wonderful
The experience has been wonderful
Pros
We primarily use the API but log into the portal from time to time. API :- The API is fantastic as it allows you to obtain the test results in real time. This has made a tremendous impact in the way we test in bulk, and saves us plenty and plenty of hours when doing a test case.- We have been using the API for the last 3 years and are truly happy with the service,.- The nodes are very reliable and the platform has a wide, global coverage range, it covers all primary mobile operators and many of the smaller ones too.- The customer service is great from the support team, they are always willing to go the extra mile to resolve a query.Their Online Web Portal Test Tool:- This is very user friendly web application which has a vast number of features to test sms delivery in bulk and to view the results.- There is a online scheduler which allows scheduled testing should you want to monitor a specific customer's delivery or just delivery in general. - Test results are reliable.I've been in the SMS aggregation industry for the last 15 years, Telq is by far the leading app.
Cons
Having to keep up to date with all the new features that gets released frequently to enhance the product, this is great!
Response from TelQ Telecom
Dear Customer, we're deeply humbled by your words of praise, highest ratings, and are grateful for such an insightful feedback! We're positive that the detailed comments will greatly assist any wandering reader that chances upon this review. The API aspect and integration are one of the core focuses of our development, rest assured that it shall continue to be tended to and maintain the quality. We're delighted to confirm that the new features are constantly on review and in development, we take your needs and requirements seriously and tailor the TelQ experience to suit our dear clients the best. Kind regards and happy testing, we're at your service and encourage you to reach out in time of need!
- Industry: Telecommunications
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Feedback about the performance of TelQ
Reviewed on 2023/06/29
Apart from the occasional test number failures and slow result loading, TelQ works very well and...
Apart from the occasional test number failures and slow result loading, TelQ works very well and provides a simple and effective way of testing with lots of required information.
Pros
I liked the outlook of the test results and the templates, it is easy to see through and handle.
Cons
Sometimes the test results load with a delay, and sometimes it is not clear whether the issue is with the route or the testing tool.
Response from TelQ Telecom
Dear Customer, our sincere gratitude for the shared feedback! We're very strict with maintaining integrity and embrace your comments, and we'll seriously consider them moving forward. We pride ourselves on transparency, efficiency, and quality - suggesting that our testing tool's performance is one of its signature virtues. We'd love to hear more from you and encourage you to kindly reach out to our support and commercial team, in the hopes to address all and any concerns surrounding the performance and overall expectations. We'd also appreciate you updating your feedback, especially on the topic of our support and costs-wise, if possible. Every customer's voice and needs we hold dear, and find helpful for both us and anyone else that chances upon the shared information here.
- Industry: Sports
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Helpful platform for SMS delivery testing
Reviewed on 2024/03/26
Excellent result and experience with TelQ.
Excellent result and experience with TelQ.
Pros
Easiness to perform SMS delivery testing that we used for our SMS marketing campaign. Test SMS route before we blast the SMS marketing to ensure the campaign can reach all the recipient list.
Cons
Some delay with the result even when they said it would in real-time data capture. Other than those issue, everything else is up to the standard for a testing platform
Response from TelQ Telecom
Hello Gorizia, we’re humbled by your kind words and rating. Thank you for sharing your experience with our product and service with us, your feedback means a lot to us and is seriously taken into account for future developments. We’re happy to hear that our platform is up to par and that the overall usage and performance are to your liking. Regarding the mentioned inconvenience and potential setbacks, we’d love to hear in greater detail so we may address all and any issues you might currently be facing. We’re at your disposal and welcome any additional input you may have for us, happy testing!

- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Conveniently testing our SMS route delivery
Reviewed on 2023/12/06
Pros
Test SMS delivery that able to detect and rule out fake delivery report. We also can check either the SMS that we draft has the same output that received by the recipient.
Cons
Nothing is negative or not working with TelQ. Everything is properly construct and able to work perfectly.
Response from TelQ Telecom
Hello Nurhana, thank you so much for taking the time to review our services and product, your voice means a lot to us! We’ll ensure consistency and enhancement of our key areas and highly encourage you to reach out with any additional feedback/requirements you may have for us. Our team is constantly working on improving current and developing new features that will aid in your testing endeavours and increase your benefits with the TelQ experience. We’re very happy to receive such high remarks from industry experts and look forward to continuing our collaboration. At your service and wish you happy testing going forward!
TelQ FAQs
Below are some frequently asked questions for TelQ.Q. What type of pricing plans does TelQ offer?
TelQ offers the following pricing plans:
- Starting from: €0.25
- Free Trial: Available
Q. Who are the typical users of TelQ?
TelQ has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does TelQ support?
TelQ supports the following languages:
English
Q. Does TelQ support mobile devices?
TelQ supports the following devices:
Q. What other apps does TelQ integrate with?
We do not have any information about what integrations TelQ has
Q. What level of support does TelQ offer?
TelQ offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
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