Admin By Request
About Admin By Request
Admin By Request is a powerful Privileged Access Management (PAM) security solution designed to empower organizations in effectively managing, monitoring, and controlling local admin rights across their endpoints. With its comprehensive features, organizations can confidently maintain a secure environment.
This solution provides Just-In-Time per-app and session elevation, ensuring administrative access is granted only when needed. It also offers robust logging capabilities for privileged activity, allowing organizations to track and analyze user actions, and real-time anti-malware file scanning, to protect against potential threats. For use in emergencies or to provision third parties with temporary local admin accounts, Admin By Request includes a Break Glass account feature, which acts as a replacement for Microsoft LAPS. Seamless integration with SIEM tools and ticketing systems allows for the streamlining of workflows and enhancement of incident response. Organizations can gain insight into their endpoints via a comprehensive software and hardware inventory. With an intuitive web Admin Portal, accessing all features is straightforward.
From the end user perspective, Admin By Request enables users to self-initiate administrative access. This user-friendly approach maintains security without hindering productivity, ensuring a smooth and efficient workflow.
Key benefits of Admin By Request
• With app elevation, you can elevate applications without elevating the user.
• The Break Glass/LAPS-replacement feature allows for the provisioning of temporary local admin accounts.
• Integration with OPSWAT's MetaDefender Cloud API means you can scan files with over 35 anti-malware engines.
• Enforce business rules with endpoint MFA/SSO prior to privilege elevation.
• Allow our Artificial Intelligence engine to auto-approve requests for elevation.
• With our Machine Learning feature, you can allow auto-approvals after a set number of manual approvals.
• Ensure all sensitive data is protection - Admin By request is GDPR compliant, ISO 27001 certified, and adheres to a number of other global compliance standards.
• Cover all endpoints with versions for Windows, macOS, and Linux operating systems.
• Integrate with ServiceNow, Teams, Slack, SIEM tools, and ticketing systems.
• Access all core Admin Portal features from your mobile device with the Admin By Request mobile app.
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- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
AdminByRequest Product for PAM for Workstations or Servers
Reviewed on 2023/08/15
Pros
it has all of the features required from a PAM solution. the portal is very intuitive and easy to understand and the deployment is super easy. there are no issues with the software like glitches or bugs.the agent is very small (under 2 MB) and doesn't generate performance issues on devices.you can pre-approve software, and deploy and approval mechanism. you can even revoke admin rights for Helpdesk teams but leave them an easy to use elevation method.
Cons
blocking elevation of child process for pre-approved software.
- Industry: Legal Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
he Best Solution I've Seen Since 2019
Reviewed on 2024/04/02
My overall experience with Admin By Request has been highly positive. The 25 free licenses truly...
My overall experience with Admin By Request has been highly positive. The 25 free licenses truly allowed us to test the product thoroughly without any pressure. Its setup is straightforward. The sales and technical support teams are exceptional, readily available to answer any queries. This tool has significantly saved time for my Helpdesk in handling installation or configuration requests and has empowered users to be more self-reliant in their installation or settings adjustment requests. All the while, it maintains perfect control over administrative rights
Pros
The simplicity of deployment and configuration stands out with Admin By Request (ABR), alongside its seamless integration with Entra ID. The inclusion of reports and automations powered by machine learning and AI enhances its efficiency. Additionally, the offer of 25 free lifetime licenses is highly appreciated, providing ample time to thoroughly test the product. The software agent is impressively lightweight, minimizing resource consumption. Furthermore, the offline mode proves extremely useful for complex remote support scenarios.
Cons
the interface for creating different policies based on groups could be more intuitive. The user rights management should also be simplified into roles for easier comprehension and application. The server version operates unpredictably at times, indicating a need for improvement.
Reasons for Switching to Admin By Request
I chose Admin By Request (ABR) for its unmatched ease of deployment and configuration, allowing for swift and efficient implementation. Its features perfectly meet our needs without being overkill, offering an honest pricing model and a compelling return on investment.- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Must Have Solution in 2024
Reviewed on 2024/09/13
Admin By Request has been in place for over 2 years. It really simplified our IT management,...
Admin By Request has been in place for over 2 years. It really simplified our IT management, empowered our users to perform their own software updates and software installations for allowed software. It has reduced our IT tickets significantly and overall made us much more secure as an organization.
Pros
The simplicity of setting it up and the ease of approvals with a variety of approval methods available. We chose to use the Teams Webhook for approval review. Our users didn't even notice they no longer had admin rights, their software just worked and updated!
Cons
The pin code process is tedious to find the machine and enter the PIN. Aside from that, it's an incredible product.
Alternatives Considered
BeyondTrust Remote SupportReasons for Switching to Admin By Request
It met our requirements and was better priced.- Industry: Higher Education
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Admin By Request Works
Reviewed on 2023/10/03
Overall, it has helped us to not give local admin privileges to users but still allow them to...
Overall, it has helped us to not give local admin privileges to users but still allow them to install software.
Pros
It's easy for the clients to use and request access.
Cons
Sometimes the interface for the console feels a little bulky
Alternatives Considered
Profitbase EPM- Industry: Automotive
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A tool that improves security and makes life easier!
Reviewed on 2023/11/30
Easy to buy, easy to use, low pressure sales team. It's amazing to find a tool that does what it's...
Easy to buy, easy to use, low pressure sales team. It's amazing to find a tool that does what it's supposed to at a reasonable price!
Pros
Easy to use, easy to setup, so much easier to authorize admin requests than having to remote in and type in credentials.
Cons
The only downside is we didn't implement it years earlier.
Alternatives Considered
BeyondTrust Remote SupportReasons for Switching to Admin By Request
AdminByRequest was easy to implement on our own, which meant we learned the tool a lot better than when we pay for an implementation team.Admin By Request FAQs
Below are some frequently asked questions for Admin By Request.Q. What type of pricing plans does Admin By Request offer?
Admin By Request offers the following pricing plans:
- Starting from: US$0.00
- Pricing model: Free Version
- Free Trial: Not Available
Q. Who are the typical users of Admin By Request?
Admin By Request has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Admin By Request support?
Admin By Request supports the following languages:
English, Japanese, Thai
Q. Does Admin By Request support mobile devices?
Admin By Request supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Admin By Request integrate with?
Admin By Request integrates with the following applications:
Azure Active Directory, Jira, Microsoft Intune, Microsoft Power BI, Microsoft Sentinel, Microsoft Teams, Okta, SAMLink Processor, ServiceNow, Slack, Splunk Enterprise
Q. What level of support does Admin By Request offer?
Admin By Request offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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