---
description: Learn how Reputation can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Reputation Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/575/feedback-and-reviews-management/software) > [Reputation](/software/2068317/reputation-1)

# Reputation

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> Reputation is a comprehensive review management platform designed for hotels to enhance customer satisfaction, increase revenue, and improve occupancy rates. The system centralizes reviews from all sources into a single platform, allowing hotel management to track and analyze guest feedback. By collecting data from reviews, instant feedback mechanisms, and post-stay questionnaires, the platform provides actionable insights on areas requiring improvement.
> 
> Verdict: Rated **5.0/5** by 16 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Reputation

 It helps businesses centralize all guest reviews from multiple sources, enabling teams to monitor and manage the hotel’s reputation in one place.
 The system provides actionable insights and prioritized suggestions to help you improve guest satisfaction and boost your hotel’s performance.
 The platform enables real-time feedback collection during the guest’s stay, allowing managers to address issues promptly and increase positive reviews.
 Reputation automates review management, saving the team time and letting them focus more on delivering excellent guest experiences.
 Users can track progress and guest perception over time, helping businesses implement informed decisions and strengthen customer loyalty.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 16 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Nivula

## Commercial Context

- **Starting Price**: €99,00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Italian
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Brand Management
- CRM Integration
- Customer Experience Management
- Customizable Fields
- Customizable Reports
- Dashboard
- Feedback Management
- Keyword Tracking
- Negative Feedback Management
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Search/Filter
- Surveys & Feedback
- Third-Party Integrations
- Visual Analytics

## Integrations (1 total)

- Host PMS

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Feedback and Reviews Management Software](https://www.getapp.za.com/directory/575/feedback-and-reviews-management/software)

## Related Categories

- [Feedback and Reviews Management Software](https://www.getapp.za.com/directory/575/feedback-and-reviews-management/software)
- [Reputation Management Software](https://www.getapp.za.com/directory/873/reputation-management/software)

## Alternatives

1. [Trustpilot](https://www.getapp.za.com/software/113149/trustpilot) — 4.5/5 (1202 reviews)
2. [TrueReview](https://www.getapp.za.com/software/2043135/truereview) — 5.0/5 (150 reviews)
3. [Birdeye](https://www.getapp.za.com/software/112535/birdeye) — 4.7/5 (702 reviews)
4. [GiveMe5.ai](https://www.getapp.za.com/software/182703/grab-your-reviews) — 4.7/5 (86 reviews)
5. [Swell](https://www.getapp.za.com/software/118523/swell-cx) — 4.6/5 (355 reviews)

## Reviews

### "Perfetto e innovativo per monitorare recensioni" — 5.0/5

> **Magdalena** | *29 August 2024* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Con reputation posso controllare recensioni dei clienti provenienti da diversi siti su unica schermata, davvero funzionale
> 
> **Cons**: non ho rilevato ancora i punti deboli, attualmente tutti aspetti sono soddisfacenti
> 
> Prodotto innovativo, idoneo alla esigenze nel settore hospitality

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### "Non potrei farne a meno" — 5.0/5

> **Aleksandra** | *07 August 2024* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: MI fa risparmiare il tempo nella gestione delle recensioni. Programma è intuitivo e permette attraverso i grafici di capire al meglio la performance della struttura.
> 
> **Cons**: Niente, ogni aspetto di Reputation è uno utile

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### "Veramente funzionale\!" — 5.0/5

> **Sabrina** | *05 August 2024* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: il fatto di avere un unico foglio con tutte le recensioni dei clienti.
> 
> **Cons**: fino ad oggi non ho trovato punti negativi.
> 
> Avere sempre tutto sotto controllo e monitorare costantemente il foglio sempre aggiornato lo trovo molto efficiente.

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### "Di grande aiuto" — 5.0/5

> **Sabino** | *25 August 2024* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Il programma è intuitivo nonchè pratico, permettendo di avere sottomano tutte le recensioni di tutti i portali (Booking, Expedia, sito dell'hotel, Google) su un unico dashboard.
> 
> **Cons**: Il programma non presenta aspetti negativi.

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### "prodotto all'avanguardia" — 5.0/5

> **Adriana** | *29 August 2024* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Programma intuitivo e veloce, fa risparmiare il tempo nella gestione delle recensioni.
> 
> **Cons**: Attualmente non trovo nessuna criticità.
> 
> Software pratico e semplice nell'utilizzo

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## Links

- [View on GetApp](https://www.getapp.za.com/software/2068317/reputation-1)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2068317/reputation-1> |
| de-AT | <https://www.getapp.at/software/2068317/reputation-1> |
| en | <https://www.getapp.com/marketing-software/a/reputation-1/> |
| en-AE | <https://www.getapp.ae/software/2068317/reputation-1> |
| en-AU | <https://www.getapp.com.au/software/2068317/reputation-1> |
| en-CA | <https://www.getapp.ca/software/2068317/reputation-1> |
| en-GB | <https://www.getapp.co.uk/software/2068317/reputation-1> |
| en-IE | <https://www.getapp.ie/software/2068317/reputation-1> |
| en-NZ | <https://www.getapp.co.nz/software/2068317/reputation-1> |
| en-SG | <https://www.getapp.sg/software/2068317/reputation-1> |
| en-ZA | <https://www.getapp.za.com/software/2068317/reputation-1> |
| es | <https://www.getapp.es/software/2068317/reputation-1> |
| es-CL | <https://www.getapp.cl/software/2068317/reputation-1> |
| es-CO | <https://www.getapp.com.co/software/2068317/reputation-1> |
| es-MX | <https://www.getapp.com.mx/software/2068317/reputation-1> |
| fr | <https://www.getapp.fr/software/2068317/reputation-1> |
| fr-BE | <https://fr.getapp.be/software/2068317/reputation-1> |
| fr-CA | <https://fr.getapp.ca/software/2068317/reputation-1> |

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