---
description: Learn how Listener can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Listener Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Speech Analytics Software](/directory/2043/speech-analytics/software) > [Listener](/software/2068418/listener)

# Listener

Canonical: https://www.getapp.za.com/software/2068418/listener

> Listener is a product that transcribes speech to text in real-time. It supports multiple languages and domains and provides high accuracy, speech adaptation, timestamps, speaker diarization, and flexible model deployment.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Listener

Listener is a speech to text (STT) solution that transcribes speech in real time using state-of-the-art automatic speech recognition (ASR) technology. It can recognize and transcribe speech in multiple languages and accents, and can be customized to support specific domains and vocabularies. It can be used for various applications across different industries, such as:
•  Media and entertainment: Listener can be used to create captions and subtitles for videos, podcasts, and live broadcasts, making them more accessible and engaging for the audience. Listener can also enable voice search and control for streaming platforms and smart TVs, allowing users to find and play content with their voice, which can be faster and more convenient than typing or using a remote.
•  Education: Listener can be used to transcribe lectures, presentations, and online courses, making them easier to follow and review for the students. Listener can also enable voice-based learning and assessment for students and teachers, allowing them to interact with educational content and tools with their voice, which can improve their engagement and retention.
•  Healthcare: Listener can be used to transcribe medical records, prescriptions, and consultations, making them more accurate and efficient for the healthcare providers. Listener can also enable voice-based diagnosis and treatment for patients and doctors, allowing them to access health information and services with their voice, which can improve their privacy and convenience.
•  Legal: Listener can be used to transcribe court hearings, depositions, and contracts, making them more reliable and compliant for the legal professionals. Listener can also enable voice-based verification and authentication for legal documents and transactions, allowing them to sign and confirm with their voice, which can provide a unique proof of identity.

•  Finance: Listener can be used to transcribe customer calls, transactions, and reports, making them more secure and insightful for the financial institutions. Listener can also enable voice-based banking and payment services for customers and agents, allowing them to manage their accounts and make transactions with their voice, which can reduce the risk of fraud and errors.
Listener is available as an API that can be integrated with any application or device. It also offers more scalable implementations for specialized large-scale applications that require high performance and reliability. Listener can provide a high level of accuracy, up to 99%, depending on the quality of the audio input.  Listener can also provide timestamps and speaker diarization for the transcribed text, which can help identify who said what and when in a conversation.

## About the vendor

- **Company**: GoVivace
- **Founded**: 2009

## Commercial Context

- **Starting Price**: US$0,25
- **Pricing model**: Usage Based
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI/Machine Learning
- API
- Automated Routing
- Automatic Call Distribution
- Automatic Transcription
- Call Center Management
- Call Monitoring
- Call Recording
- Call Routing
- Call Tracking
- Chat Transcript
- Chat/Messaging
- Chatbot
- IVR
- Interaction Tracking
- Language Detection
- Live Chat
- Multi-Language
- Natural Language Processing
- Quality Assurance

## Support Options

- Email/Help Desk

## Category

- [Speech Analytics Software](https://www.getapp.za.com/directory/2043/speech-analytics/software)

## Related Categories

- [Speech Analytics Software](https://www.getapp.za.com/directory/2043/speech-analytics/software)
- [Speech Recognition Software](https://www.getapp.za.com/directory/1537/speech-recognition/software)
- [Contact Centre Software](https://www.getapp.za.com/directory/593/contact-center/software)
- [Call Centre Software](https://www.getapp.za.com/directory/275/call-center/software)
- [Transcription Software](https://www.getapp.za.com/directory/2035/transcription/software)

## Alternatives

1. [RapportCMS](https://www.getapp.za.com/software/2056010/rapportcms) — 5.0/5 (2 reviews)
2. [3CX](https://www.getapp.za.com/software/103409/3cx) — 4.4/5 (465 reviews)
3. [fonio.ai](https://www.getapp.za.com/software/2079895/fonio-ai) — 4.9/5 (95 reviews)
4. [CTM](https://www.getapp.za.com/software/127363/calltrackingmetrics) — 4.6/5 (150 reviews)
5. [Vatis Tech](https://www.getapp.za.com/software/2074493/vatis-tech) — 5.0/5 (5 reviews)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2068418/listener)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/listener/> |
| en-AE | <https://www.getapp.ae/software/2068418/listener> |
| en-AU | <https://www.getapp.com.au/software/2068418/listener> |
| en-CA | <https://www.getapp.ca/software/2068418/listener> |
| en-GB | <https://www.getapp.co.uk/software/2068418/listener> |
| en-IE | <https://www.getapp.ie/software/2068418/listener> |
| en-NZ | <https://www.getapp.co.nz/software/2068418/listener> |
| en-SG | <https://www.getapp.sg/software/2068418/listener> |
| en-ZA | <https://www.getapp.za.com/software/2068418/listener> |

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