--- description: Learn how Condens can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Condens Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Qualitative Data Analysis Software](/directory/1487/qualitative-data-analysis/software) > [Condens](/software/2068488/condens) # Condens Canonical: https://www.getapp.za.com/software/2068488/condens Page: 1 / 2\ Next: [Next page](https://www.getapp.za.com/software/2068488/condens?page=2) > Condens is a user research repository that streamlines the analysis process of user research. The platform allows UX and product teams to easily store, organize, and analyze user research data and share insights across the organization. > > Verdict: Rated **5.0/5** by 7 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Condens • Getting from raw data to insights faster • Transcribing video and audio recordings in various languages • Using split-screen mode to note observations while analyzing user research • Collaborating with colleagues on qualitative data analysis • Easy sharing of research findings online • Building a UX research repository ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 7 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Condens Insights ## Commercial Context - **Starting Price**: €15,00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Access Controls/Permissions - Collaboration Tools - Customizable Reports - Data Import/Export - Data Storage Management - Data Visualization - Drag & Drop - Feedback Management - Mixed Methods Research - Reporting & Statistics - Search/Filter - Single Sign On - Tagging - Text Analysis - Third-Party Integrations - User Research Analysis - Visual Analytics ## Integrations (11 total) - FigJam - Google Drive - Microsoft Excel - Microsoft Teams - Miro - Mural - OneDrive - Slack - User Interviews - UserTesting - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Qualitative Data Analysis Software](https://www.getapp.za.com/directory/1487/qualitative-data-analysis/software) ## Alternatives 1. [Delve](https://www.getapp.za.com/software/129335/delve) — 4.9/5 (190 reviews) 2. [ATLAS.ti](https://www.getapp.za.com/software/125551/atlas-ti) — 4.7/5 (142 reviews) 3. [Tableau](https://www.getapp.za.com/software/90797/tableau-software) — 4.6/5 (2348 reviews) 4. [Marvin](https://www.getapp.za.com/software/2059011/marvin-1) — 4.8/5 (12 reviews) 5. [XLSTAT](https://www.getapp.za.com/software/2046804/xlstat) — 4.7/5 (398 reviews) ## Reviews ### "Very happy we are using Condens\!" — 5.0/5 > **Emma** | *17 November 2023* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: Condens does not feel feature-bloated like some other research repository tools. Overall it's pretty intuitive and building reports and putting data synthesis together happens quickly. It's easy to pull data from different projects and include it in a single artifact. Setup was easy and smooth, and the team is communicative, helpful, and kind. The cost fit much more in line with what our small team can handle, and they took our requirements for privacy and security very seriously. > > **Cons**: I am still adjusting to the UI a bit. Our team is coming from a different, more expensive research repository tool that was much brighter and colorful – a bit more modern, visually. Once we saw what Condens could do for us, it was worth moving away from 'pretty' to get 'useful'. > > Love it. Really happy with the people from Condens that I have interacted with. Feedback is taken seriously – the \[sensitive content hidden\] even directly addressed a small bug I found. It feels good working with a tool that has people on the other side of it. ----- ### "Must Have for User Interviews" — 5.0/5 > **My Linh** | *19 August 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Intuitive interface, regular updates and further developments, helpful capabilities to streamline evaluation of qualitative data. Best of all: Being able to share quotes and insights with stakeholders in an interesting way. > > **Cons**: Faulty automatic transcription - still better than transcription capabilities from MS Teams though. Cumbersome to maintain and manage for agencies with different clients: The workspaces are great, but difficult to manage consistently. > > We introduced Condens 9 months ago and everyone is really happy with this tool. We mainly use it to analyze data from user sessions and notice how much more efficient (and fun) our work is. ----- ### "Intuitive workflow for UX research" — 5.0/5 > **Will** | *23 August 2024* | E-Learning | Recommendation rating: 9.0/10 > > **Pros**: ease of use, layout, interface, customizability, integration into a standard research workflow, excellent report generation > > **Cons**: I haven't really found much that I don't like. For what I need, it fits into my workflow pretty perfectly > > I've been using Condens for a few weeks now and am really impressed with how well-thought out it is. Most actions are completely intuitive in terms of coding. When I've been in doubt, before I check the user manual (which is also excellently written), I just try what I think would work and so far I have not been disappointed in that working. I've yet to deliver a report with Condens yet, but I have been playing with building one out, and I think it will fit perfectly into how my team works. I look forward to getting to know the tool more fully. ----- ### "A game changer for qualitative UX research" — 5.0/5 > **Gabriel** | *24 August 2023* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Condens was truly a game changer for our in-house UX team, allowing us a central location to collaborate on qualitative research that is not only functional but also a joy to use. Automated transcripts tied to the actual videos of our interview sessions that we can easily search, tag and filter makes it incredibly easy to collaboratively identify important themes and to pull quotes and video highlights to incorporate into presentations for stakeholders. On top of all this, the Condens interface is clean and beautiful and has made research a lot more fun. > > **Cons**: The main thing that I would love to see is more functionality dedicated to creating sleek video highlights reels of feedback from users (these videos are super valuable for persuading stakeholders). While I definitely don't expect Condens to become a full video editing program, some simple editing features would be very valuable. For example, I would love to be able to easily adjust the portion of a tagged quote that makes it into a video highlights reel (without having to work around by creating new tags). It'd also be super helpful to be able to crop the video (for example to show just the participant and exclude the interviewer from the image). Bonus would be to able to add some basic text overlays or at least a title screen to describe the video. Essentially, I would love to take advantage of the link between text transcripts and session videos to quickly make sleeker highlights videos than what is possible now in Condens without having to export and work in another piece of software like Premiere. In fact, the ability to quickly amass video clips from highlighted portions of transcripts was probably the main killer feature that drew me to Condens in the first place. > > We are using Condens to analyze our research interviews more quickly and collaboratively and to build a research repository that our UX team can refer to when designing for end users in various types of roles/personas. ----- ### "The perfect tool for qualitative analysis for UX designers." — 5.0/5 > **Petr** | *18 November 2023* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: Quality of transcription and ease of use. A tool that doesn't want to do everything and does just about what we need it to do – help with the analysis of my in-depth interviews and usability tests. > > **Cons**: Condens does not integrate with Lookback.com – which is not their fault when Lookback does not expose an API to get the recordings. They recently dropped the per-project pricing and only have standard subscriptions. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.za.com/software/2068488/condens?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/2068488/condens) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data