ADP Comprehensive Services

ADP Comprehensive Services

HR Outsourcing and Managed Services Provider

About ADP Comprehensive Services

ADP is the HR, pay, and benefits outsourcing partner that extends your capacity so you can deliver more strategic impact to the business. The Comprehensive Services platform provides expert support for a wide range of workplace challenges, from pay and benefits administration to talent management.

This solution can be beneficial to any company, whether or not it has an HR department. ADP's Comprehensive Services program is an end-to-end solution for building and implementing your strategic plan. You can choose to work with our specialists in all or some of the areas of managed services—such as human resources, talent management, and benefits administration.


Key benefits of ADP Comprehensive Services

Partnering with ADP Comprehensive Services can give your organization deep administrative support for your HR, talent, benefits and payroll needs.

Benefits include:
- HR administration time savings
- Payroll, time and attendance savings
- Benefits administration time savings
- Employee time savings
- Improved productivity


Images

ADP Comprehensive Services Software - ADP Onboarding and Template Checklist
ADP Comprehensive Services Software - ADP Benefits Dashboard
ADP Comprehensive Services Software - ADP Payroll Dashboard
ADP Comprehensive Services Software - ADP Reporting and Analytics
ADP Comprehensive Services Software - ADP DataCloud workforce data
ADP Comprehensive Services Software - ADP Learning
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ADP Comprehensive Services video
ADP Comprehensive Services video
ADP Comprehensive Services video
ADP Comprehensive Services Software - ADP Onboarding and Template Checklist
ADP Comprehensive Services Software - ADP Benefits Dashboard
ADP Comprehensive Services Software - ADP Payroll Dashboard
ADP Comprehensive Services Software - ADP Reporting and Analytics
ADP Comprehensive Services Software - ADP DataCloud workforce data
ADP Comprehensive Services Software - ADP Learning

Not sure about ADP Comprehensive Services? Compare with a popular alternative

ADP Comprehensive Services

4,2 (162)
VS.
Highly reviewed

Starting Price

CA$0,01
month
US$199,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

68
215

Integrations

No integrations found
7

Ease of Use

4,1 (162)
4,3 (20 212)

Value for Money

4,0 (162)
4,3 (20 212)

Customer Service

4,0 (162)
4,1 (20 212)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4,2 /5
(162)
Value for Money
4,0/5
Features
4,1/5
Ease of Use
4,1/5
Customer Support
4,0/5

Already have ADP Comprehensive Services?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 162
Teresa
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ADP is a mixed bag of a company

Reviewed on 2023/12/05

Pros

The ease of the website and when I have a problem the ability to go online or call for help.

Cons

They keep changing the website when it is not necessary. The old site was more user friendly.

Alternatives Considered

Paycor

Reasons for Switching to ADP Comprehensive Services

We have ADP 401K and did not want to mess with changing that.

Response from ADP

Hi Teresa, thank you so much for the 5 star review! We are so happy to hear that you've had a great experience with the platform and with customer service. It's great to hear from happy customers like you!

Michael
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 501–1 000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Payroll/HR

Reviewed on 2023/12/14

Overall positive experience with dedicated support.

Overall positive experience with dedicated support.

Pros

Full suite in one portal for payroll, HR, recruiting, and onboarding.

Cons

Nothing at this point in time. Will evaluate ongoing.

Alternatives Considered

Paychex Flex

Reasons for Choosing ADP Comprehensive Services

Reporting and customer and IT services.

Switched From

Paycor

Reasons for Switching to ADP Comprehensive Services

Reporting, customer service and the ability to support the companies growth.

Response from ADP

Hi Michael, we are so glad to hear that you've had a great experience so far! We hope that you continue to have a great support team and we look forward to a long term partnership in the future. Please reach out if you need anything. Thanks!

Henry
Overall rating
  • Industry: Gambling & Casinos
  • Company size: 1 001–5 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Disappointed in Customer Support and Reliability

Reviewed on 2023/05/16

frustrating and disappointing. a vast array of powerful tools that are silo-ed off from one another...

frustrating and disappointing. a vast array of powerful tools that are silo-ed off from one another leaving me with almost no ability to utilize many of them in a productive way

Pros

ADP has a vast array of tools and functionalities that are very powerful and give users many options and abilities to manage their HRIS.

Cons

constant issues with reliability, services unavailable, data corrupted or rolled back 6 months unannounced. customer support either totally clueless or generically unhelpful.

Alternatives Considered

Paylocity

Response from ADP

Hi Henry, thank you for posting a review. We're sorry that your customer service experience did not match your expectations. We would like the opportunity to talk with you and investigate your feedback further and how we can make things right. If you are interested, email your contact information and company name to [email protected]. Looking forward to hearing from you.

Bobbi Jo
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Comp Services Review

Reviewed on 2023/12/18

Great services and product overall. Great Payroll and HR resources

Great services and product overall. Great Payroll and HR resources

Pros

Innovation and comprehensive resources are vital to success. Has taken the place of multiple previous resources.

Cons

The backup customer service representatives are not always as knowledgable about the system and support needed as our regular reps are.

Alternatives Considered

Paylocity

Response from ADP

Hi Bobbi Jo, thank you for taking the time to leave this great review! We are so glad to hear that you are enjoying the services and product overall, and that it's been vital to success. We look forward to a continued partnership!

If you are interested, we think you may be a great fit for our reference program. This is a fantastic way to strategically network by joining 1x1 meetings with other professionals considering working with ADP to share your experience. Plus, you can take these calls at your preference – as often as monthly, or as infrequently as once or twice a year!

Learn more on a quick Welcome Call with Melissa, the program manager, by clicking below to schedule: https://calendly.com/melissa-dunkerley

Cherie
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ADP Comprehensive Services

Reviewed on 2023/12/15

Outstanding - many great systems and excellent people to help get it all done. Thank you!

Outstanding - many great systems and excellent people to help get it all done. Thank you!

Pros

The additional assistance by dedicated ADP representatives

Cons

The Tax service is excellent in many ways for a multi-tax client. However, the items that need to be fixed (frequently as a result of a state making a mistake) just takes too long with the ADP tax service -- need to be more responsive and flexible to get items fixed more timely. -- Again want to stress that the service is there and taxes are paid , but the time to get some items done needs to improve

Response from ADP

Hi Cherie, thank you so much for the detailed review! We appreciate your constructive feedback and will pass it over to our team. We are so glad to hear that overall, you've had an outstanding experience.

If you are interested, we think you may be a great potential fit for our Reference Program. This is a fantastic way to strategically network by joining 1x1 meetings with other professionals considering working with ADP to share your experience. Plus, you can take these calls at your preference – as often as monthly, or as infrequently as once or twice a year!

Learn more on a quick Welcome Call with Melissa, the program manager, by clicking below to schedule: https://calendly.com/melissa-dunkerley

Showing 5 reviews of 162 Read all reviews

ADP Comprehensive Services FAQs

Below are some frequently asked questions for ADP Comprehensive Services.

ADP Comprehensive Services offers the following pricing plans:

  • Starting from: CA$0,01/month
  • Pricing model: Subscription
  • Free Trial: Available

ADP Comprehensive Services has the following typical customers:

11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

ADP Comprehensive Services supports the following languages:

English

ADP Comprehensive Services supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations ADP Comprehensive Services has

ADP Comprehensive Services offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for ADP Comprehensive Services.