---
description: Learn how UChat can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: UChat Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [UChat](/software/2068586/uchat)

# UChat

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> UChat is a platform that helps businesses create multiple chatbots for Facebook Messenger. You can use UChat’s visual flow builder to easily create an advanced conversation flow without coding.
> 
> Verdict: Rated **4.9/5** by 73 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 73 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: SmartLink

## Commercial Context

- **Starting Price**: US$10,00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: UChat business plan start from $10 per month with 1 bot, 1000 subscribes \& 5 members. 

Plus you can easily add more bots, subscribers, or team members with our add-ons.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- AI/Machine Learning
- API
- Activity Dashboard
- Autoresponders
- Chat/Messaging
- Chatbot
- Configurable Workflow
- Customer Segmentation
- Customizable Branding
- Drag & Drop
- Email Management
- Feedback Management
- For Developers
- Intent Recognition
- Lead Capture
- Live Chat
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Natural Language Processing

## Integrations (23 total)

- 360dialog
- ActiveCampaign
- Calendly
- Cloudinary
- Dialogflow
- Gmail
- Google Sheets
- Instagram
- Mailchimp
- Make
- Messenger
- Pabbly Connect
- PayPal
- Shopify
- SignalWire

... and 8 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Conversational AI Platforms](https://www.getapp.za.com/directory/1647/conversational-ai-platform/software)

## Alternatives

1. [Fathom](https://www.getapp.za.com/software/2071295/fathom-1) — 5.0/5 (807 reviews)
2. [Denser AI](https://www.getapp.za.com/software/2074334/denser-ai) — 5.0/5 (31 reviews)
3. [Botsonic](https://www.getapp.za.com/software/2071616/botsonic) — 4.8/5 (79 reviews)
4. [Clepher](https://www.getapp.za.com/software/2062929/clever-messenger) — 4.8/5 (88 reviews)
5. [Mindset AI](https://www.getapp.za.com/software/2079982/mindset-ai) — 4.9/5 (15 reviews)

## Reviews

### "Incredbile chatbot solution" — 5.0/5

> **Yash** | *29 March 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: The best part of UChat is its flow builder. It is very intuitive to use and easy to setup.
> 
> **Cons**: There are really no major cons. If there is a minor bug here and there, the support team is prompt to resolve it in a day\!
> 
> Totally loved it. Uchat reduced our support by automating the most part of it. it is literally gamechanger. especially when we are planning to scale.

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### "Effortless and Powerful Chatbot Solution for Multi-Channel Engagement" — 5.0/5

> **‪KHLDUN** | *06 November 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: I love UChat's easy and intuitive interface, allowing me to build smart, multi-channel bots without coding, which speeds up communication and boosts productivity.
> 
> **Cons**: The mobile app has been reported to need updates to enhance speed and usability, aiming to match the performance of global messaging apps.
> 
> My overall experience with UChat has been highly positive. The platform's intuitive design and powerful features allow me to create sophisticated, multi-channel chatbots effortlessly. I appreciate the flexibility UChat offers, from automating responses to integrating AI and NLP for enhanced client interaction. Though the extensive options required some initial learning, it ultimately helped me streamline my customer engagement, boost efficiency, and customize client journeys. UChat's support team and updates also reassure me that it's a reliable choice for long-term use.

-----

### "Easy Chat" — 5.0/5

> **Shady** | *30 August 2022* | Computer Software | Recommendation rating: 7.0/10
> 
> **Pros**: Uchat item itself is so flexible and able - seemingly the finest out there - and the group is greatly responsive to input and they're making overhauls appropriately
> 
> **Cons**: There were times when limitations on assets were forced by the group. I can still live with this knowing that this is often fair a transitory impediment
> 
> UChat is a good way to communicate with your teammates

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### "Can't go wrong with Uchat. It's incredible\!" — 5.0/5

> **Jason** | *05 October 2023* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Their team is top notch.  They listen to their customers. They provide incredible educational resources. They implement new features all the time.  I don't know how they do it it all. It's amazing.
> 
> **Cons**: I used to say reports, but in the last couple of months they have really improved this area.... Now, if I had to say something, I'd probably say that their team is   I know this isn't a disadvantage, but the team releases new features so quickly, I always feel like I'm behind.  So,
> 
> The Uchat platform is incredible. Then you add the team. Then you add the integrations (particularly AI) and it can't be beat.  It really is that good.

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### "Best chatbot on the market" — 5.0/5

> **Verified Reviewer** | *25 May 2023* | Business Supplies & Equipment | Recommendation rating: 8.0/10
> 
> **Pros**: Integrated with many live chat apps, such as Jivochat, slack, etc.
> 
> **Cons**: A little slow responding time when the first message from uchat to Jivochat.
> 
> It helps to handle more works that can be done by chatbot, such as shipping status, payment status. etc. It saves us time and labor.

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## Links

- [View on GetApp](https://www.getapp.za.com/software/2068586/uchat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/uchat/> |
| en-AE | <https://www.getapp.ae/software/2068586/uchat> |
| en-AU | <https://www.getapp.com.au/software/2068586/uchat> |
| en-CA | <https://www.getapp.ca/software/2068586/uchat> |
| en-GB | <https://www.getapp.co.uk/software/2068586/uchat> |
| en-IE | <https://www.getapp.ie/software/2068586/uchat> |
| en-NZ | <https://www.getapp.co.nz/software/2068586/uchat> |
| en-SG | <https://www.getapp.sg/software/2068586/uchat> |
| en-ZA | <https://www.getapp.za.com/software/2068586/uchat> |

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