QDXray

About QDXray

QDXRAY offers an on-prem & cloud-enabled Service Assurance & Observability solution for Telco, ISPs and Cable operators for DOCSIS and FTTx networks in a single platform.
We bring E2E QoE/QoS/ Customer Satisfaction for
FTTx, DOCSIS/HFC, WiFi and Mobile.

CHALLENGES IN COMPLEX NETWORK SETUPS are:
-KPI
-E2E Visibility
-Signal Degradation
-Network Capacity, Planning and in-depth analysis
-Equipment Maintenance & Plant improvement
-Traditional Vendors with Expensive & Non-Adaptive Solutions

Access networks are built around complex topologies with many passive components, aggregating customer connections to central data centre infrastructures. Service providers experience outages by cable disruptions or defects in passives, like fiber splitters or HFC amplifiers/nodes/taps.

- Finding issues in complex passive topologies often feels like finding the needle in a haystack, while providers have strict SLAs towards customers.

- Up to 70% of today's call drivers can be caused by bad WiFi at customer premises. Having the right visibility on those issues is key as this is an important QoE driver, often leading to customer churn.

- Fiber networks are implemented on components such as OLT, ODF, trunk/feeder, outdoor closure/pole housing distribution- and access splitters. Cable strands in ducts are vulnerable to digging while pole topologies bring other challenges. ODF/splitters are quite sensitive to connector insert faults, while cross-contamination on connectors can cause degradations over the years.

- DOCSIS deployments over HFC infrastructures come with similar issues as Fiber networks, PLUS the RF issues, like interference, and reflections.
Through noise-funneling, upstream RF impairments can cause quality issues throughout the segment, making fault-finding a cumbersome, sometimes hair-pulling effort.

Our constant attempt is to fix customer challenges- some of them are-
- Fiber providers face challenges due to fast growth figures and complex passive topologies,
- Difficult geographical dynamics and rural area
- Minimizing truck rolls is a very effective way to lower TCO;

QDXray provides necessary insights into passive as well as active elements to the respective stakeholders in a Telecom Company. They help Telecoms to make their operations more data-driven while lowering the company's TCO.