---
description: Learn how ThriveCloud can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ThriveCloud Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Dental Software](/directory/54/dental/software) > [ThriveCloud](/software/2068943/thrivecloud)

# ThriveCloud

Canonical: https://www.getapp.za.com/software/2068943/thrivecloud

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> ThriveCloud is a cloud-based dental practice management software with everything dentists need to run a dental office, including clinical, business, patient relationship management, and marketing tools. We're confident we can cut your software costs and save you money\!
> 
> Verdict: Rated **3.8/5** by 12 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of ThriveCloud

Run practice from anywhere on any device, including desktops, laptops, tablets, and smartphones - ThriveCloud is secure, Mac and Windows-friendly, and runs using any internet-connected browser.

Chart quickly, easily, and thoroughly using customizable "favorite" buttons and templates.

Whether users run one practice or 100, ThriveCloud's combined goals, shared templates, streamlined reporting, and instant messaging make it easy to keep everyone in sync. 

Keep a pulse on practice and improve key metrics with ThriveCloud Huddle, a detailed practice intelligence suite with easy-to-understand graphs and actionable steps to help users reach their goals.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.8/5** | 12 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Practice-Web
- **Location**: El Dorado Hills, US
- **Founded**: 2002

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Automated Scheduling
- Availability Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Charting
- Claims Management
- Client Management
- Client Portal
- Communication Management
- Confirmations/Reminders
- Customer Database
- Customer History
- Customizable Reports

## Integrations (2 total)

- Apteryx XVWeb
- Mango Voice

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Dental Software](https://www.getapp.za.com/directory/54/dental/software)

## Alternatives

1. [CareStack](https://www.getapp.za.com/software/2014883/carestack) — 4.8/5 (188 reviews)
2. [Adit](https://www.getapp.za.com/software/2046768/adit) — 4.7/5 (264 reviews)
3. [BestoSys](https://www.getapp.za.com/software/107765/bestosys) — 4.8/5 (293 reviews)
4. [Practice-Web](https://www.getapp.za.com/software/2059059/practice-web-dental) — 4.9/5 (115 reviews)
5. [Curve Dental](https://www.getapp.za.com/software/91762/curve-dental) — 4.4/5 (285 reviews)

## Reviews

### "Great EHR, it will get your practice moving" — 5.0/5

> **Verified Reviewer** | *05 February 2026* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: value for money, customer support are great. Charting and scheduling are intuitive and easy to use. So far so good.
> 
> **Cons**: Lack of linking to an external scheduling service. Not much to say since I do not have experience with other cloud based EHR.
> 
> Overall experience was satisfactory. I like how they communicate. Hopefully, they improve the issues I brought up.

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### "Great experience with ThriveCloud" — 5.0/5

> **Verified Reviewer** | *03 February 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: It is very user-friendly. Many features that makes work flow smooth and easy but also not too complicated that we are struggling to use it. Customer support has been good and efficient. They have tutorial for all the features that makes it very easy to use. Great value for money spent.
> 
> **Cons**: Due to it being cloud, which is inevitable, sometimes it does have bad time of updates and issues that could interfere with our work flow. BUT, thrivecloud team had been working hard to fix any problems in most timely manner and make sure that we are not faced with too much difficulty during our work hours.
> 
> Overall, I have been using ThriveCloud very well. I was looking for a cloud-based dental program that can be customized to what our office needs. ThriveCloud was just the answer. We could customize everything and anything. I am able to access schedules and answer patients' questions/concerns on my phone anywhere.

-----

### "ThriveCloud experience" — 1.0/5

> **Inga** | *15 February 2026* | Medical Practice | Recommendation rating: 0.0/10
> 
> **Pros**: Good selling strategy of the representative. They know how to present and sell their product to you.
> 
> **Cons**: Over promising and underperforming.
Unprofessional technical support team.
Blaming the customer and not being able to resolve the issue.
> 
> Our office went through a lot of stress and frustration while trying to use ThriveCloud. 
We were told that Thrivecloud has everything inside the system but in reality a lot of third parties involved.
As a new users we were promised support anytime needed.In reality it was quite opposite. We came across a lot of issues with this program and when contacted technical support team they will tell you what they need time to investigate the problem and will contact you later. At the end they will blame you for not paying enough attention during the training sessions and suggest to watch demo videos  to learn how to help yourself.
The X-rays were transferred from the Eaglesoft not in order and were never fixed. They failed a few times to install electronic prescription.
We lost a lot of time and funds on them and were very lucky to cancel ThriveCloud on time and go back to Eaglesoft.
Overall our experience with ThriveCloud was extremely negative.

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### "Thrive with ThriveCloud" — 4.0/5

> **John** | *03 February 2026* | Medical Practice | Recommendation rating: 8.0/10
> 
> **Pros**: Thrive cloud has good customer support and integrated well with our digital xrays.  Their charting is well thought out and customizing the progress notes are definitely a plus. I do feel that currently it is a good value.  Billing is also easier.
> 
> **Cons**: I feel you need to press too many buttons to get where you need to be.  They've preloaded a prompt for post and core where the core code is separate and the system keeps wanting to input the code.  I need to keep canceling this out, which is annoying.
> 
> The company wants to make their doctors happy, which is a plus. I feel our account matters to us and they have been receptive to making changes to their program base on our input.

-----

### "Cloud Nine" — 4.0/5

> **gregory** | *06 February 2026* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: User friendly. Staff likes the program. The transition from Carestream was pretty good. Most information made it in one piece\!
> 
> **Cons**: Radiographs needed a fair amount of tweaking to get dialed in. Advise using Dexis sensors. They have more trouble with Carestream.
> 
> It represents a good value. Tech support is responsive. Local representative is on the ball and helpful\!

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## Links

- [View on GetApp](https://www.getapp.za.com/software/2068943/thrivecloud)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/thrivecloud/> |
| en-AE | <https://www.getapp.ae/software/2068943/thrivecloud> |
| en-AU | <https://www.getapp.com.au/software/2068943/thrivecloud> |
| en-CA | <https://www.getapp.ca/software/2068943/thrivecloud> |
| en-GB | <https://www.getapp.co.uk/software/2068943/thrivecloud> |
| en-IE | <https://www.getapp.ie/software/2068943/thrivecloud> |
| en-NZ | <https://www.getapp.co.nz/software/2068943/thrivecloud> |
| en-SG | <https://www.getapp.sg/software/2068943/thrivecloud> |
| en-ZA | <https://www.getapp.za.com/software/2068943/thrivecloud> |

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