Despatch Cloud
Despatch Cloud
About Despatch Cloud
Despatch Cloud is an innovative software that simplifies and enhances your operations, covering everything from order handling and fulfilment to shipment and inventory management, all powered by cutting-edge automation technology.
The platform connects eCommerce businesses to over 120 couriers and 80 channels and marketplaces, opening a world of endless opportunities through a single integration.
Crafted by eCommerce professionals and top-tier developers, our solutions cater to businesses of all scales.
Key benefits of Despatch Cloud
+ Faster, more accurate fulfilment with a dedicated warehousing app compatible with any Android device, so you don't have to invest thousands in scanning device to benefit from our software.
+ Expand and scale with ease without ever needing to change software: We offer different plans and features for every stage of your growth.
+ Transparent, straightforward pricing, proportional to how much you ship, ensuring you only pay for what you use. There are no hidden fees or surprises, allowing you to budget effectively and plan ahead with confidence. This transparency empowers businesses to make informed decisions and scale their operations without worrying about unexpected costs.
+ Consolidate all your orders and stock updates in one place. Access 120+ couriers and 80+ channel integrations from a single, centralised location for a comprehensive view of your operations.
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Reviews
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- Industry: Package/Freight Delivery
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Despatch Cloud Review.
Reviewed on 2024/05/20
I have personally dealt with DC since we started using your system and the help I have received...
I have personally dealt with DC since we started using your system and the help I have received from the IT team especially [sensitive content hidden] has been outstanding [sensitive content hidden] and I have worked through many issues I have encountered and he understand how I take things in so helps me in a way I can pick up what he means that is invaluable.
Pros
I like the selection of integrations available this is a selling point.
Cons
The ticketing system could be simplified.
- Industry: Warehousing
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent software from Despatch Cloud
Reviewed on 2024/05/10
Extremely good overall, it has worked pretty much flawlessly, and we rely on this massively, it...
Extremely good overall, it has worked pretty much flawlessly, and we rely on this massively, it does not let us down, and updates are never huge, meaning there are no issues when an update happens.
Pros
Easy to use, quick to use, rarely issues with it going down, when it has happened it is rectified quickly
Cons
communcation with an account manager is not always quick.
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
We've been using Despatch Cloud for 4 years now and we aren't looking back!
Reviewed on 2024/05/10
Pros
We have had a really easy time getting custom work finished, and with the public API, it makes it super easy to do custom functions. Recently, we needed a new courier integration, and I worked closely with [sensitive content hidden]
to get it completed. It was all completely pain-free to work with the team at DC.
Cons
There are a few limitations with the system from our perspective, but as we are not a traditional warehouse, this was bound to happen. We have managed to find workarounds for these issues by using the public API, and we are using the base functionality to its strengths.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great resource providing excellent value
Reviewed on 2024/05/21
Our onboarding experience was not great, but since then Sam has worked really hard to pull things...
Our onboarding experience was not great, but since then Sam has worked really hard to pull things around and be supportive to us. The system is excellent value for money and any problems that arise are receiving resolutions
Pros
The order processing system is very good, enabling efficiencies in our warehouse
Cons
Time lags between our front end system and Despatch Cloud in terms of order transfer and stock management
Alternatives Considered
Access MintsoftReasons for Switching to Despatch Cloud
It provided the best integration with our front end system- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
EXCELLENT SUPPORT
Reviewed on 2024/08/30
As soon as I started dealing with [sensitive content hidden] I felt more confident as he was very...
As soon as I started dealing with [sensitive content hidden] I felt more confident as he was very knowledgable and patient with me
Pros
Wed based so no server needed and once familiar with the product navigation is rather easy
Cons
A bit difficult to set up initially, however I am not very computer literate so if I can do it then anyone can with some help
Despatch Cloud FAQs
Below are some frequently asked questions for Despatch Cloud.Q. What type of pricing plans does Despatch Cloud offer?
Despatch Cloud offers the following pricing plans:
- Pricing model: Free Version
- Free Trial: Available
Q. Who are the typical users of Despatch Cloud?
Despatch Cloud has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Despatch Cloud support?
Despatch Cloud supports the following languages:
English
Q. Does Despatch Cloud support mobile devices?
Despatch Cloud supports the following devices:
Q. What other apps does Despatch Cloud integrate with?
Despatch Cloud integrates with the following applications:
B2B Wave, Bluepark, Ebay Magento Integration, FreeAgent, Linnworks, Magento Marketplace, OpenCart, PayPal, SHOPLINE, Shopify, Stripe, TikTok, Veeqo, Visualsoft eCommerce, Volusion, Wix, Wix Enterprise, WooCommerce, Xero, Zoho Commerce, ekmPowershop
Q. What level of support does Despatch Cloud offer?
Despatch Cloud offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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