Luminous
About Luminous
Luminous is an inventory management platform that helps eCommerce businesses gain visibility across day-to-day supply chain operations. Administrators can manage purchase orders, quotes, inventory, and forecasting using a unified platform. The solution enables administrators to aggregate sales data from various channels, facilitating informed operational decision-making. Luminous also provides in-depth RFQ management to compare quotes in real-time from various suppliers. Its purchasing module allows stakeholders to streamline PO creation and sharing.
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QuickBooks Online
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SOS Inventory
Reviews
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- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Luminous is the move!
Reviewed on 2025/01/16
I have been very impressed with the team at Luminous along with the product they offer. Last year...
I have been very impressed with the team at Luminous along with the product they offer. Last year we tried to implement another ERP system and it was a rough experience. Luminous will piggy back off of what is working for your fulfillment and it will fix what isn't. The other ERP software's haven't been nearly as agile.
Pros
One of the best things about Luminous is the support and availability they offer. It is rare to have a support team that you can communicate with so quickly. I have also enjoyed the software's SKU management style. Our products revolve around dozens of variant SKUs and Luminous has been a breeze for adding and tracking them. Another great thing is their integration capabilities. The connection with Shipstation along with being a great EDI service makes them an optimal partner when it comes to Ecommerce operations.
Cons
With any software it takes time and effort to become familiar with it. When we first got Luminous we expected them to do everything for us. However if you don't go in and start "living" in it, it won't work. This led to a slower start for us. They scheduled multiple meetings and provided trainings on how to use the system and integrate your current SKUs. Implementing the software is on the company/user to learn how to utilize it. Make sure you have a dedicated person to take ownership.
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
YES to Luminous!
Reviewed on 2025/01/14
Highly recommend software and people! Hands on onboarding and support!
Highly recommend software and people! Hands on onboarding and support!
Pros
The ease of use, ease of set up, knowledagble people that are assisting you in the onboarding and training process. Also, the Shipstation, Amazon seller and Shopify integration and partnerships created a significant time savings for our current day to day and month end process.
Cons
Accounting side could use some work so I am excited that they are working on the accounting and mapping pieces.
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Luminous has changed how we manage inventory, POs and has positively impacted our product...
Reviewed on 2024/02/12
Pros
Inventory tracking is sophisticated, yet simple
We have finished good inventory & raw good inventory - Luminous has been really easy to set up for both & to manage both.
Customer support has been incredible. They've held our hand & really delivered on the white-glove implementation they promised.
Cons
So far, really nothing. Adding or removing inventory in a one off manner could be simpler, but it's not been a big hinderance in our team's day to day.
Alternatives Considered
QuickBooks OnlineReasons for Choosing Luminous
We tried to use Shopify previously to manage our inventory and it ultimately wasn't sophisticated enough to manage raw goods & finished goods. It's really just set up to manage finished goods.Switched From
ShopifyReasons for Switching to Luminous
Quickbooks Commerce had terrible customer support and, while it probably was capable of what we needed, it was impossible to figure out. Not intuitive & no support.Response from Luminous
Thanks so much for taking the time to leave some feedback! Our team always works hard so our clients have the best experience possible. Whether they're moving from another inventory system or switching from Google Sheets!
- Industry: Sporting Goods
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Luminous - Bakcou
Reviewed on 2025/01/14
It has been great! We have been fortunate in receiving all the answers to our questions that were...
It has been great! We have been fortunate in receiving all the answers to our questions that were needed, in a timely manner!!
Pros
Implementation process. They have a team that makes the installation process of the software very user friendly. Night and day difference from the past IMS we were using.
Cons
I honestly don't have any negative feedback at this point and time.
- Industry: Warehousing
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Luminous helped resolve our missing features needed.
Reviewed on 2024/01/23
Great. The team helped onboard us quickly and answered every question that we had. The product...
Great. The team helped onboard us quickly and answered every question that we had. The product works beautiful.
Pros
The team was super responsive. In addition, the product has way more features than most competition. They continue to add on as well.
Cons
Like all softwares, the verbage is slighly different. It wasn't a big deal though.
Response from Luminous
Hey Devin! Thanks so much for taking the time to leave us a quick review.
Luminous FAQs
Below are some frequently asked questions for Luminous.Q. What type of pricing plans does Luminous offer?
Luminous offers the following pricing plans:
- Starting from: US$150.00
- Free Trial: Available
Q. Who are the typical users of Luminous?
Luminous has the following typical customers:
2–10, 11–50, 51–200
Q. What languages does Luminous support?
Luminous supports the following languages:
English
Q. Does Luminous support mobile devices?
Luminous supports the following devices:
Q. What other apps does Luminous integrate with?
Luminous integrates with the following applications:
Amazon Seller Tool, BigCommerce, ECart API, HubSpot CRM, ShipStation, Shopify, Shopify Plus, WooCommerce
Q. What level of support does Luminous offer?
Luminous offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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