---
description: Learn how Guest Guru can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Guest Guru Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Guest Guru](/software/2069205/guest-guru)

# Guest Guru

Canonical: https://www.getapp.za.com/software/2069205/guest-guru

> 24/7 Availability: Always on, ensuring no guest query goes unanswered.
Adaptive Learning: Refines responses with each interaction.
Seamless InteGuestGuru, your AI-powered assistant, manages guest inquiries around the clock, learns with each interaction, and integrates seamlessly with property tools.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Guest Guru

24/7 Availability: Always on, ensuring no guest query goes unanswered.
Adaptive Learning: Refines responses with each interaction.
Seamless Integration: Connects effortlessly with property management systems.
Critical Alerts: Filters routine chats, notifying only for urgent issues.
Centralized Communication: All guest interactions in one place for easy management.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Guest Guru

## Commercial Context

- **Target Audience**: 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- Real-time Consumer-facing Chat

## Category

- [Live Chat Software](https://www.getapp.za.com/directory/561/live-chat/software)

## Alternatives

1. [WhatsApp](https://www.getapp.za.com/software/2035411/whatsapp) — 4.7/5 (16296 reviews)
2. [Slack](https://www.getapp.za.com/software/91563/slack) — 4.7/5 (24046 reviews)
3. [Text Request](https://www.getapp.za.com/software/2051851/text-request) — 4.6/5 (1193 reviews)
4. [LiveChat](https://www.getapp.za.com/software/8385/livechat) — 4.6/5 (1715 reviews)
5. [LiveAgent](https://www.getapp.za.com/software/91301/liveagent) — 4.7/5 (1753 reviews)

## Reviews

### "FastGrowing AI product in action" — 5.0/5

> **Edi** | *11 December 2023* | Hospitality | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use and import information from our RPMS partner
> 
> **Cons**: As a new player it needs more improvment. the good news is the very active team which update it everyday.

## Links

- [View on GetApp](https://www.getapp.za.com/software/2069205/guest-guru)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/guest-guru/> |
| en-AE | <https://www.getapp.ae/software/2069205/guest-guru> |
| en-AU | <https://www.getapp.com.au/software/2069205/guest-guru> |
| en-CA | <https://www.getapp.ca/software/2069205/guest-guru> |
| en-GB | <https://www.getapp.co.uk/software/2069205/guest-guru> |
| en-IE | <https://www.getapp.ie/software/2069205/guest-guru> |
| en-NZ | <https://www.getapp.co.nz/software/2069205/guest-guru> |
| en-SG | <https://www.getapp.sg/software/2069205/guest-guru> |
| en-ZA | <https://www.getapp.za.com/software/2069205/guest-guru> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp South Africa has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.za.com","url":"https://www.getapp.za.com/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.za.com/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Guest Guru","description":"GuestGuru is an AI assistant for property managers and owners. Always on, it responds to guest inquiries 24/7. As it interacts, it continuously learns, refining its answers. It integrates smoothly with PMSes, centralizing guest communications. While it manages routine inquiries, it alerts you only for urgent matters. Choose GuestGuru for streamlined guest communication.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/df7e448e-19d3-4cbb-9cbd-acf6b1c6b99a.png","url":"https://www.getapp.za.com/software/2069205/guest-guru","@type":"SoftwareApplication","@id":"https://www.getapp.za.com/software/2069205/guest-guru#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":1},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/561/live-chat/software","@type":"ListItem"},{"name":"Guest Guru","position":3,"item":"/software/2069205/guest-guru","@type":"ListItem"}],"@id":"https://www.getapp.za.com/software/2069205/guest-guru#breadcrumblist"}]}
</script>