GoVivace

(0)
Write a Review!
Conversational AI and speech analytics solution

About GoVivace

GoVivace is a platform that leverages artificial intelligence (AI) and speech technology to create conversational solutions that help businesses enhance customer experience and engagement. It offers two main solutions: VIVI and CallAI.

VIVI is an omnichannel chatbot and voicebot solution that uses natural language processing and generative technologies such as ChatGPT to help administrators understand and respond to customer queries and requests across multiple platforms and devices. It enables users to create human-like conversations that are personalized, context-aware, and adaptive, using data from previous interactions and external sources. VIVI also helps organizations handle complex tasks such as booking appointments, making reservations, placing orders, and providing information.

CallAI is a speech analytics solution that uses natural language understanding and machine learning to help users analyze and extract insights from spoken language data. It enables businesses to transcribe, segment, and label customer conversations, as well as provide metrics such as customer sentiment, call driver trends, competitor analysis, overtalk, speaking rate, alerts, and trend tracking. CallAI can help businesses improve customer service quality, increase customer retention, optimize marketing strategies, and reduce operational costs.

GoVivace offers customized and localized solutions to fit industry needs with its in-house speech technology. It has expertise in speech recognition, speaker identification, voice authentication, speech synthesis, gender identification, language identification, and audio indexing. It also offers an API that can be integrated with any application or device, as well as more scalable implementations for specialized large-scale applications.


Key benefits of GoVivace

  • GoVivace is a voice technologies company based on groundbreaking work on deep learning and neural nets.
  • GoVivace offers a range of speech solutions, such as speech recognition, speaker identification, voice authentication, speech synthesis, speech analytics, gender identification, language identification, and audio indexing.
  • It provides customized and localized solutions that match the specific needs and industry jargon of each client.
  • GoVivace helps users improve customer service by enabling faster and more accurate voice interactions with customers, reducing wait times and frustration.
  • It helps businesses increase customer retention by enhancing customer loyalty and satisfaction with personalized and convenient voice services.
  • GoVivace allows users to generate more efficient leads by analyzing customer conversations and identifying needs, preferences, and intents.
  • It helps businesses gain marketing insights by using speech analytics to track customer sentiment, call driver trends, competitor analysis, and more.
  • Organizations can deliver better customer support by using voice authentication to verify customer identity and voice-based banking and payment services to facilitate transactions.
  • GoVivace can help users improve work productivity by enabling hands-free operations, leaner customer care teams, smarter offer-making, and more.

  • Images

    GoVivace Software - VIVI is an Omnichannel Conversational AI Voice & Chat AI solution powered by GoVivace’s patented voice technology. Its designed for 24/7 Customer Support, Sales & Lead Generation, Order Processing, Appointments, and for all Inbound & Outbound Processes.
    GoVivace Software - CallAI can help you with diverse needs such as keeping tabs on the call drivers in your inbound, script compliance, auto QA, competitor mentions, CSAT, agent training, and target setting and developing performance improvement plans that can be implemented
    GoVivace Software - Our Patented Speech to Text (STT) solution Listener is based on state-of-the-art Automatic Speech Recognition (ASR) technology that enables machines to understand and transcribe speech.
    GoVivace Software - Authenti solution is based on our patented Voice Biometric technology. Our solution can benefit various industries that need to verify the identity of their customers or clients, such as financial institutions, banks, e-commerce, and healthcare & others.
    GoVivace Software - Scripto.ai can transcribe and caption media content, and add subtitles and localization. It can also index and monetize the content, and provide insights and voice control.
    View 6 more
    GoVivace video
    GoVivace Software - VIVI is an Omnichannel Conversational AI Voice & Chat AI solution powered by GoVivace’s patented voice technology. Its designed for 24/7 Customer Support, Sales & Lead Generation, Order Processing, Appointments, and for all Inbound & Outbound Processes.
    GoVivace Software - CallAI can help you with diverse needs such as keeping tabs on the call drivers in your inbound, script compliance, auto QA, competitor mentions, CSAT, agent training, and target setting and developing performance improvement plans that can be implemented
    GoVivace Software - Our Patented Speech to Text (STT) solution Listener is based on state-of-the-art Automatic Speech Recognition (ASR) technology that enables machines to understand and transcribe speech.
    GoVivace Software - Authenti solution is based on our patented Voice Biometric technology. Our solution can benefit various industries that need to verify the identity of their customers or clients, such as financial institutions, banks, e-commerce, and healthcare & others.
    GoVivace Software - Scripto.ai can transcribe and caption media content, and add subtitles and localization. It can also index and monetize the content, and provide insights and voice control.

    Not sure about GoVivace? Compare with a popular alternative

    GoVivace

    0 (0)
    VS.
    Highly reviewed

    Starting Price

    US$0.02
    month
    €25.00
    one-time

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    37
    87

    Integrations

    No integrations found
    11

    Ease of Use

    0.0 (0)
    4.6 (11)

    Value for Money

    0.0 (0)
    4.7 (11)

    Customer Service

    0.0 (0)
    4.9 (11)
    Green rating bars show the winning product based on the average rating and number of reviews.

    Alternatives

    Txtplay

    4.7
    #1 Alternative to GoVivace
    Txtplay.ai transforms your media into text and subtitles within minutes. With the latest Ai technology, we offer...

    wolkvox

    4.6
    #2 Alternative to GoVivace
    Design interactive customer experiences with our ASR functionality, which allows you to interact with IVRs, virtual...

    RapportCMS

    5
    #3 Alternative to GoVivace
    RapportCMS is a cloud-based solution that enables contact centers to manage multi-channel transactions, routing,...

    inspeech

    4
    #4 Alternative to GoVivace
    Transform the valuable information contained in the calls you already have into competitive intelligence, customer...

    Reviews

    No reviews available

    Software buyers need your help! Product reviews help the rest of us make great decisions.Already have GoVivace?

    Write a Review!

    GoVivace FAQs

    Below are some frequently asked questions for GoVivace.

    GoVivace offers the following pricing plans:

    • Starting from: US$0.02/month
    • Pricing model: Subscription
    • Free Trial: Available

    Flexible usage minutes based pricing with volume discounts

    GoVivace has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    GoVivace supports the following languages:

    Arabic, Brazilian Portuguese, English, French, Hindi, Spanish, Vietnamese

    GoVivace supports the following devices:

    We do not have any information about what integrations GoVivace has

    GoVivace offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for GoVivace.