iluminr
About iluminr
iluminr is an all-in-one platform that connects preparedness and engagement with response, helping teams build resilience against any threat all year round. Through gamification, iluminr combines Microsimulations (short tabletop exercises), global threat monitoring, lightning-fast emergency notifications and collaborative crisis event rooms to reignite engagement, streamline preparedness and empower response to any threat.
Key benefits of iluminr
- A fully integrated business continuity and crisis management platform that integrates preparedness with response.
- Reignite engagement, build capability and demonstrate a clear ROI with iluminr Microsimulations.
- Increase your team's situational awareness with global threat monitoring and alerts.
- Protect people and operations with lightning-fast emergency notifications.
- Connect response teams with playbooks and automated workflows to resolve any incident with crisis event rooms.
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Reviews
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- Industry: Biotechnology
- Company size: 201–500 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review of CQ Command Crisis Comms & Collaboration Platform
Reviewed on 2021/05/16
This product is a game-changer for my organisation and will serve to lift the overall organisational...
This product is a game-changer for my organisation and will serve to lift the overall organisational maturity in the Resilience space.
Pros
CQ Command fits very closely with the Coordinated Incident Management System (CIMS) response structure used by emergency services and government agencies across New Zealand, Australia, UK and the United States. It is a highly effective platform in supporting incident management teams with both collaboration activities and organisational communications. It is backed by the Catalyst Technology team who are responsive and agile, meaning that the product gets better with time by responding to the needs of its key users. CQ Command is also very good bang for buck, unrivalled by any competitive product that I have seen to date.
Cons
I would like to see Role action plans integrated into an overall Task list that the team members can filter depending on whether they want to see their own (CIMS role-based) tasks or the event-based tasks. I would like to see automated RSS-type feeds into the Situation Intelligence icon, linked to breaking news. In general, the more easy access to situational intelligence info, the better.
The documents library should also be moved to the iLuminar library, as a one-stop shop for supporting documentation for the teams using the platform.
I look forward to integration with MS Teams as another comms channel, especially useful for those staff who need to be part of an event response but are not necessarily users on the CQ Command platform. In general, if the product can integrate with the normal business processes that staff use day in and day out, that would be most useful and improve the organisation-wide usage of this powerful platform.
Response from iluminr
Thanks for taking the time to post your review, David. Really appreciate your comments. You'll be interested to know that many of the features you've mentioned are included in our product roadmap, with releases planned for next quarter. We regularly collaborate with our clients, using feedback to innovate iluminr (formally CQ) into a threat intelligence and crisis response platform our clients can easily use every day. Your comments validate that we are delivering features that will help our clients successfully resolve critical events. Thank you!
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great App for Incident management, alerting the right people at the right time
Reviewed on 2021/07/12
The end to end delivery has been great. We deployed around the same time we revisited our BCP. The...
The end to end delivery has been great. We deployed around the same time we revisited our BCP. The training and implementation was so easy as the support team really know their product . Our Executive team did the training and all logged on to the system straight away. The support team have been awesome every step of the way.
Pros
The implementation and training was easy, the support has been great. The software will allow us to analyse a threat to any of our sites and then remotely manage the incident or crisis. The tool can be used anywhere to alert staff of various incidents or issues affecting their location of work (adverse weather in Queensland) or even their work (call centre phones are down this morning)
Cons
It would be great to be able to set the threat tolerances per location
iluminr FAQs
Below are some frequently asked questions for iluminr.Q. What type of pricing plans does iluminr offer?
iluminr offers the following pricing plans:
- Pricing model: Free Version, Subscription
- Free Trial: Not Available
Q. Who are the typical users of iluminr?
iluminr has the following typical customers:
201–500, 501–1,000, 1,001–5,000
Q. What languages does iluminr support?
iluminr supports the following languages:
English
Q. Does iluminr support mobile devices?
iluminr supports the following devices:
Q. What other apps does iluminr integrate with?
iluminr integrates with the following applications:
Microsoft Teams
Q. What level of support does iluminr offer?
iluminr offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)
Related categories
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