InputKit

InputKit, the best tool for an incredible experience.

About InputKit

InputKit is a powerful and innovative SAAS solution that improves the customer experience, employee experience and online reputation of companies around the world. By using InputKit, companies can create a wow effect for their customers and employees.

People are at the heart of business success and it is essential to put in place effective listening and feedback collection methods to evolve and innovate as an organization.

A good customer experience is now a must to retain and attract new customers! Give yourself every opportunity to succeed by implementing InputKit, the technology solution that will help you achieve your customer experience ambitions. Put people at the heart of your business decisions.


Key benefits of InputKit

- Improve your customer experience with powerful automated surveys;
Improve your patient experience based on automated patient satisfaction surveys;
- Monitor in real-time the performance indicators that matter to you;
- Evaluate and motivate your employees for a better customer experience;
- Improve your employee experience based on powerful Pulse automated surveys;
- Make informed team decisions with our one-time employee satisfaction surveys;
- Improve your online reputation with automated surveys and online reviews;
- Build trust towards your prospects with our online review widget;
- Respond appropriately and proactively to customer reviews with our intelligent and automated response generator.


Images

InputKit Software - Send an automated email or SMS after each experience, at the moment of your choice.
InputKit Software - Get up to 10x more Google reviews than before!
InputKit Software - Monitor in real-time the performance indicators that matter to you.
InputKit Software - Improve your patient experience based on automated patient satisfaction surveys.
InputKit Software - Evaluate and motivate your employees for a better customer experience.
InputKit Software - Improve your employee experience based on powerful Pulse automated surveys.
InputKit Software - Make informed team decisions with our one-time employee satisfaction surveys.
InputKit Software - Respond appropriately and proactively to customer reviews with our intelligent and automated response generator.
View 8 more
InputKit Software - Send an automated email or SMS after each experience, at the moment of your choice.
InputKit Software - Get up to 10x more Google reviews than before!
InputKit Software - Monitor in real-time the performance indicators that matter to you.
InputKit Software - Improve your patient experience based on automated patient satisfaction surveys.
InputKit Software - Evaluate and motivate your employees for a better customer experience.
InputKit Software - Improve your employee experience based on powerful Pulse automated surveys.
InputKit Software - Make informed team decisions with our one-time employee satisfaction surveys.
InputKit Software - Respond appropriately and proactively to customer reviews with our intelligent and automated response generator.

Not sure about InputKit? Compare with a popular alternative

InputKit

4,9 (31)
VS.
Highly reviewed

Starting Price

CA$1 650,00
year
US$5 000,00
year

Pricing Options

Free version
Free trial
Free version
Free trial

Features

140
64

Integrations

41
71

Ease of Use

4,8 (31)
4,5 (120)

Value for Money

4,8 (31)
4,1 (120)

Customer Service

5,0 (31)
4,1 (120)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4,9 /5
(31)
Value for Money
4,8/5
Features
4,8/5
Ease of Use
4,8/5
Customer Support
5/5

Already have InputKit?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 31
Daniel
Daniel
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Adding more value to my clients

Reviewed on 2018/10/21

I used to do everything by hand and sending a simple survey/review request out to my customers. I...

I used to do everything by hand and sending a simple survey/review request out to my customers. I spent at least 2 hours each month for each client. We had to get the customer info on a printed doc, then input that into a spreadsheet, then onto an email the client … It took a lot of time and caused a lot of frustration.

With Inputkit, I now do the job better and it takes less than 10 min per month. It has automation and integrations of all elements of my biz (survey, reviews, referral and cross-sell) and the ease of having all in one place. I can now spare extra time with family or have more time to go to cinema to chill :-)

It now allows me to offer that service to new clients as well. I can use that as a foot in the door to offer other services. InputKit led me to add more value and offer a new service to my clients. For some clients it allows me to add more value and stop them from leaving, and it allows me to charge more.

Because one of my client is killing it with inputkit, I got invited to speak to a mastermind group of aesthetics doctors to talk about how inputkit can help grow their business

Pros

There are many, but here are a few:

- easy and quick to set up accounts
- detailed reports
- the ability to add any reviews platform
- the advanced duplicate sequence feature
- everything is very customisable and easy to use
- support is amazing, receptive and proactive
- the dev team are on it with regular update and improvements
- my clients love it as it brings them exciting ROI

Cons

Most of the things that I did not like when I joined have been sorted already. But to mention one thing for now (as I was told it will be sorted) is the inability for customers to leave more than one online review per sequence.

Response from InputKit

Whoa! Thank you Mr.Daniel for your praise! We are very happy to count you among our loyal customers.

Giovanni
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Feedback

Reviewed on 2023/01/11

It has been an easy process and positive experience.

It has been an easy process and positive experience.

Pros

So far the survey capabilities - perhaps will be able to provide further feedback once we have used it for the whole cycle.

Cons

Nothing at this time - perhaps will be able to provide further feedback once we have used it for the whole cycle.

Response from InputKit

Hello Giovanni,

Thank you very much for your feedback!

Your comments are greatly appreciated.

Have a great day and see you soon! ����

Isabel L.
Customer Success Manager at InputKit

Marc Antoine
Overall rating
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use, gives real results and great customer support

Reviewed on 2018/04/23

Honest feedback from our customers !

Honest feedback from our customers !

Pros

It's really easy to use and it helps us to get honest feedback from our customers. It's also great because it automatically asks our customers to leave reviews on Google and Facebook. It also offers them our other services so it automatically generates more business from our customers!

Cons

It takes a little bit of time to get started. But overall, I love this software. It really helps our business.

Response from InputKit

Thank for Marc for your review! Much appreciated!

Nicolas
Nicolas
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great software for client satisfaction

Reviewed on 2018/10/22

Pros

We gather online reviews of our business from happy costumers only
we also can keep track of unhappy customers and do everything we can do to keep them
The developers are really listening to our concerns and always improving the tool

Cons

It was kind of tricky to sync with our complex CRM but the support helped us a lot to set it up and now everything's fine!

Response from InputKit

Whoa! Thank you Mr.Nicolas for your praise! We are very happy to count you among our loyal customers.

Rommel C.
Rommel C.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly recommend InputKit!!

Reviewed on 2018/08/15

InputKit is an impressive piece of software that allows all types of businesses to get valuable,...

InputKit is an impressive piece of software that allows all types of businesses to get valuable, actionable feedback from their customers and increase their positive reviews online. This is a must for everybody conducting business on the web and trying to grow their community. Highly recommend InputKit!!

Pros

InputKit solves the problem of getting feedback from customers and addressing any issues to improve customer service.

Cons

There some minor user experience that can be improved on but overall, the software is much improved from my initial run and works as advertised.

Response from InputKit

Thank for Rommel for your review, much appreciated! We're glad you like InputKit :)

Showing 5 reviews of 31 Read all reviews

InputKit FAQs

Below are some frequently asked questions for InputKit.

InputKit offers the following pricing plans:

  • Starting from: CA$1 650,00/year
  • Pricing model: Subscription
  • Free Trial: Not Available

Based on how many customers you handle in InputKit per year

InputKit has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

InputKit supports the following languages:

English, French

InputKit supports the following devices:

InputKit integrates with the following applications:

***SugarCRM, Asana, CRM Sales Force Automation, Calendly, ClearDestination, Clinicmaster, Clio, GOrendezvous, Gmail, Google Sheets, HubSpot CMS Hub, HubSpot CRM, HubSpot Sales Hub, Ignition, Intercom, Jira, Juvonno, Leadpages, Microsoft Excel, Microsoft Outlook, Mindbody, ORION, Orion, Paymo, Pipedrive, Podio, ProPet, Progident, ProgressionLIVE, QuickBooks, Quickbooks Connect, Salesforce Work.com, Shopify, Stripe, SugarCRM, Trello, UEAT, Xero, Zapier, Zendesk Suite, Zoho AppCreator

InputKit offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for InputKit.