---
description: Learn how Blazeo can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Blazeo Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Blazeo](/software/2069865/apexchat)

# Blazeo

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> We are an ad conversion platform. As a tech-enabled services business, the services we provide include lead capture, lead qualification, appointment setting, and retainer signing. The tools we use to do this include live chat, voice call centers, virtual assistant, and SMS&#10;communications.
> 
> Verdict: Rated **4.8/5** by 14 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 14 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Blazeo
- **Founded**: 2008

## Commercial Context

- **Starting Price**: US$49,00
- **Pricing model**: Other
- **Pricing Details**: Please contact ApexChat for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: United States

## Features

- AI/Machine Learning
- API
- Activity Dashboard
- Autoresponders
- CRM
- Canned Responses
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Customizable Branding
- Geotargeting
- Knowledge Base Management
- Lead Capture
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Natural Language Processing

## Support Options

- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.getapp.za.com/directory/561/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.getapp.za.com/directory/561/live-chat/software)
- [Conversational AI Platforms](https://www.getapp.za.com/directory/1647/conversational-ai-platform/software)

## Alternatives

1. [WhatsApp](https://www.getapp.za.com/software/2035411/whatsapp) — 4.7/5 (16297 reviews)
2. [LiveAgent](https://www.getapp.za.com/software/91301/liveagent) — 4.7/5 (1753 reviews)
3. [Tidio](https://www.getapp.za.com/software/105081/tidio-chat) — 4.7/5 (590 reviews)
4. [Slack](https://www.getapp.za.com/software/91563/slack) — 4.7/5 (24046 reviews)
5. [Zendesk Suite](https://www.getapp.za.com/software/9448/zendesk) — 4.4/5 (4072 reviews)

## Reviews

### "Excellent tool for law firms" — 5.0/5

> **Ray** | *15 April 2019* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: There are a lot of chat services to choose from and we’ve used several of them. Apex has become our goto provider when our clients need chat on their website. A big part of this is their customer service. Response time is almost always within one business day and quite often within hours. We have had representatives from the Apex team join us on client calls as consultants to help discover the best solutions for them. Apex cost is less than other services we’ve tried and we’ve had the same or better results.
> 
> **Cons**: We rely solely on Google Analytics for reporting on chat performance. While this gives us some great insights we would like to see more native reporting within Apex.
> 
> I’ve been working with the Apex team for several years and we have come to know some team members as well as any service providers we work with. We have had some unique situations that we needed support with and have always gotten the response we need including from the owners. As an agency the most important thing is results for our clients and we’ve achieved that with Apex.

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### "A good chat tool with 24/7 agent availability" — 4.0/5

> **Romane** | *26 August 2019* | Marketing & Advertising | Recommendation rating: 8.0/10
> 
> **Pros**: The 24x7, 365 access to agents and how they are specialized in different industries..
> 
> **Cons**: I can't really customize it myself and the customized features are limited as well. For example, I would like a round icon on the website verses the rectangle bar. The billing is a bit odd too. Sometimes you get an email about one cost and when you click into it, it's another cost.

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### "Helpful - Not a Good Fit for Us" — 4.0/5

> **Delaney** | *07 April 2021* | Law Practice | Recommendation rating: 5.0/10
> 
> **Pros**: Apex allowed multiple email notifications as well as phone notifications when the software is used on the website, and it has friendly operators. It also allows direct call-in to the office number if linked and during business hours.
> 
> **Cons**: The emails could be confusing, and the operators are not very customizable to the needs of different types of businesses. There also could be a lack of information retainment for reviewing overall.
> 
> Apex helped us reach more online leads, and it also allowed our website to be more interactive for potential clients. However, the cost was a bit high, and there was a lack of customization and a lack of storing information for the overall reviews.

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### "Great service\!" — 5.0/5

> **Kevin** | *17 July 2022* | Law Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Every time that I am approached for a change, I say no and that I am happy with Apex, they do great work and to me have a superior product.
> 
> **Cons**: There's nothing that I did not like , great product and amazing customer service and support, extremely prompt.

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### "Easy to use and a good price" — 4.0/5

> **Jaime** | *01 April 2019* | Law Practice | Recommendation rating: 7.0/10
> 
> **Pros**: I have text notifications sent to me so I can respond sooner to inquiries.
> 
> **Cons**: We have several practice areas so it can be difficult for the chat operator to know what is a good lead and what isn't sometimes
> 
> Anytime I've gotten a lead that was categorized incorrectly, my account executive responded quickly to fix the situation. I've also had custom scripts written so visitors feel like they are getting more personal service. I really like this feature.

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## Links

- [View on GetApp](https://www.getapp.za.com/software/2069865/apexchat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/apexchat/> |
| en-AE | <https://www.getapp.ae/software/2069865/apexchat> |
| en-AU | <https://www.getapp.com.au/software/2069865/apexchat> |
| en-CA | <https://www.getapp.ca/software/2069865/apexchat> |
| en-GB | <https://www.getapp.co.uk/software/2069865/apexchat> |
| en-IE | <https://www.getapp.ie/software/2069865/apexchat> |
| en-NZ | <https://www.getapp.co.nz/software/2069865/apexchat> |
| en-SG | <https://www.getapp.sg/software/2069865/apexchat> |
| en-ZA | <https://www.getapp.za.com/software/2069865/apexchat> |

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