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Taskrow

Name: Taskrow
Rating: 4.0 (28 reviews)

Taskrow

4.0 (28)

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Complete professional services automation platform

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About Taskrow

Taskrow is an all-in-one solution for task management and productivity that helps teams work more effectively. It has various features that allow users to handle teamwork, file sharing, timesheets, budgeting, and contracts with ease. With Taskrow you can see tasks and projects in boards, monitor time spent on each task, and communicate in real-time. Moreover, it helps to control budgets and contracts efficiently by providing financial performance information.

Key benefits of Taskrow

- Organized structure with clients, projects, tasks and subtasks
- Timesheet integrated with tasks and approval workflow
- Resource allocation
- Extranet to allow your clients to make requests and approve files
- Many different reports for actual vs estimated hours, utilization rate, hours spent among many others.

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Starting Price

US$10.00

month

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month

Pricing Options

Free version

Free trial

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Features

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Integrations

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Ease of Use

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Reviews

Overall rating

4.0 /5

(28)

Value for Money

4.2/5

Features

3.8/5

Ease of Use

3.4/5

Customer Support

4.1/5

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Showing 5 reviews of 28 Read all reviews

Showing 5 reviews of 28

Marcos

Overall rating

Industry: Marketing & Advertising
Company size: 11–50 Employees
Used Daily for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 7.0 /10

Productivity increase

Reviewed on 2020/06/09

In general, my experience was very positive in terms of organizing tasks. I just felt the need for...

In general, my experience was very positive in terms of organizing tasks. I just felt the need for training with each new function that was included in the tool, this way I could have used it even more.

Pros

With this tool I was able to control all my tasks for each of the clients, so I could organize my day and know what was a priority. In addition, it could solve problems with other teams quickly and simply.

Cons

When the company introduced some new functions, it was generally not so clear on how they could be used, causing confusion between the teams. I think that training could help to solve this.

Response from Taskrow

Hi Marcos,

We understand that the new features we have been introducing may change a bit the way the system is used, but the benefits are significant.
As our solution is more complete we understand that it is important to communicate what the changes are and how to use them.
That is why we started to send a "recent updates" newsletter to some key users for each of our clients.
If you would like to receive this newsletter, just send me a message.

Taskrow also provides consultancy and training for our clients, and during this period we have some offers to try to help our clients, because we understand the importance of our tools to distribute tasks and have visibility about how each team member is performing. Let us know if your company would like to discuss this possibility.

Thank you for your review!

Best,

Riccardo Pizzamiglio

Verified Reviewer

Overall rating

Industry: Marketing & Advertising
Company size: 51–200 Employees
Used Daily for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 6.0 /10

Not so friendly for users

Reviewed on 2020/07/02

It helps to have visibility of the time the team spends on projects, but we've had several...

It helps to have visibility of the time the team spends on projects, but we've had several trainings and I'm still in doubt about all functionalities it has.

Pros

It has a good average usability if you want just to count the hours you spend on projects, but Taskrow is a bit difficult to use for everyday tasks. My team just can't substitute e-mails for the communication inside task row because sometimes notifications are not reliable, and it's a little difficult to understand all of its functions.

Cons

It's not intuitive and not so friendly to users that are not adapted to the platform.

Response from Taskrow

Hello,

The notifications are an essential part of the task usage in Taskrow and we treat it as a key feature.
We currently offer ways to notify specific users using the by mentioning them with an "@" sign, notify all the participants of a task and show when a task has comments in the extranet tab.
If possible, please let us know any specific situation when you faced a problem with the notifications so we can find out what caused it.
Currently we have several clients that use exclusively Taskrow to distribute tasks to the team, substituting e-mails completely.
If you want to give it another try, please let us know! We can schedule a call to walk you through this process and show you some new features implemented recently.

We will be really glad to help in any possible way.

Thank you for your review!

Mariana

Overall rating

Industry: Marketing & Advertising
Company size: 51–200 Employees
Used Daily for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 6.0 /10

effective organization

Reviewed on 2023/06/02

The tool manages to give me a broad organization of demands, in addition to being able to measure...

The tool manages to give me a broad organization of demands, in addition to being able to measure the time spent on tasks, Taskrow allows sending documents directly from the app, so it can concentrate most demands in just one place.

Pros

We were able to allocate all the demands of the day, managing to visualize and allocate adequate time for each one of them.

Cons

After sending it for approval, we were unable to edit the task. We can only redo it if it fails.

Verified Reviewer

Overall rating

Industry: Public Relations & Communications
Company size: 201–500 Employees
Used Weekly for 1+ year
Review Source

Overall rating

Ease of Use
Customer Support
Likelihood to recommend 7.0 /10

Useful, but not very intuitive

Reviewed on 2020/05/14

Pros

I used Taskrow mostly for the timesheet, which is very simple and easy to use. However, we didn't explore the other options of Taskrow in my work place, so I can't judge functionalities besides Timesheet.

Cons

I honestly don't know what Taskrow is capable of, hence I only used Timesheet. I did try to explore the software a few times, but never got it right what was the main purpose. I think it would be interesting if the user was motivated to know the main functionalities. If it wasn't the fact my agency used Timesheet on Taskrow, I prob wouldn't know the software - and still, after one year using, I still don't know what it is capable of. What else can I do besides writing my daily routine at work? It's not very intuitive in that sense.

Response from Taskrow

Besides allowing companies to organize work with tasks, report timesheets and make resource allocation our system have lots of reports to measure performance and profitability.

Team leaders know the utilization rate of his team and individual members as well as the amount of hours spent creating work, making adjustments due to clients requests or internal problems.

Project managers have access to projects budgets, planned vs executed reports, as well as client and project results.

Company managers also have dashboards that shows them important business KPIs as client by client profitability.

Some of these features that may not be visible to you. One possible reason is that some may not have been configured for your company. Another is that some user profiles have limited access to some specific areas of the system.

We will be glad to let help you find out more about these features, so please open a ticket at https://taskrow.zendesk.com/

Thank you for the review!