PayBridge
About PayBridge
PayBridge is a cloud-based payroll and human capital management (HCM) platform that distinguishes itself as a single sign-on solution founded upon an indivisible database infrastructure. The platform offers integration between HR and payroll applications to increase productivity. It is utilized by employees, administrators, and executives to streamline productivity and informed decision-making derived from proper access to HR data and self-service functionality. At its core, PayBridge leverages an integrated web-based dashboard that manages payroll and tax, benefits, time and labor, recruitment, onboarding, and offboarding. The architectural blueprint of this system is constructed to optimize complex HR operations that span the entire candidate lifecycle from recruitment to termination.
Key benefits of PayBridge
Single Sign-in Database:
One database. One employee record.
PayBridge unifies Payroll, HRIS, Timekeeping,
Benefits and Retirement, which eliminates
manual and repetitive data entry.
A Customized and Scalable Solution:
Our platform is completely flexible to meet the dynamic, unique needs of our clients. We modify and customize any component of our software so that it works the way you need it to work. One unified system designed to your specifications that is fully scalable.
Boutique, Personalized Service:
No long waits on the phone. No call centers. At PayBridge, every client is assigned their own dedicated customer service specialist whose job is to ensure that your business doesn’t slow down. We’re available to you around the clock, every day, 24 hours a day. And when you do reach out to us for a helping hand, your PayBridge specialist will know you, your system, and your business intimately so we can get to work fast.
A Culture of Problem Solvers.
At PayBridge, we take great pride in our reputation for taking on the most complex challenges and being proactive. We love rolling up our sleeves and diving into the details. That’s why we start every engagement by working side-by-side with you to uncover the requirements and inefficiencies in your workflows and processes. We map out the critical path to your success. We identify what can be improved, and we guide you every step of the way. That’s just how we’re built.
Simplified Implementation Process:
The entire implementation process is managed
by the PayBridge Implementation Team. All
year-to-date data is loaded prior to the initial
payroll processing.
Integrated Solution:
PayBridge payroll, 401(k) and benefits
Integration eliminates the need for the client to
maintain or edit contribution files.
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Reviews
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- Industry: Accounting
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
An outstanding customizable payroll service for Charter and Independent Schools
Reviewed on 2023/09/22
Pros
PayBridge has provided us with highly customizable payroll and reporting functionality specifically fit to meet the needs of the schools we support. The schools have unique requirements that include payroll reporting information for teacher’s retirement and filings (STRS & PERS). We are able to easily and accurately report this information using PayBridge’s retirement reporting functionality. Our system is also customized to automatically update the annual changes to the STRS and PERS rates every July 1, in accordance to CA State changes. The support we receive from their team is exceptional, to say the least. They have indepth knowledge of the charter and independent school industry. Our dedicated support contact has been with PayBridge since we have been a client. He has a vast array of knowledge and quickly resolves any matter that is presented his way. He is the absolute best. I wish I could say this about the other national payroll service provider we use. They are not as familiar with our industry. I need to explain everything to their customer service representatives, who appear to know little about our requirements or what we are trying to accomplish. PayBridge is quick to roll out new features and enhancements, their technology is continually evolving. If you are shopping for a customizable payroll/HR services provider, I would highly recommend you take a serious look at these folks- they will exceed your expectations.
Cons
Our experience with Paybridge has been only a positive one.
- Industry: International Trade & Development
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
PayBridge is fantastic - I appreciate their support team!
Reviewed on 2023/08/09
When I was searching for an HRIS, I wanted to be treated as a priority and not just a number. My...
When I was searching for an HRIS, I wanted to be treated as a priority and not just a number. My team has an excellent relationship with PayBridge, who are always willing and eager to help us. They are an efficient and professional organization. Our implementation went smoothly, they took the time to understand our business needs. Their single sign on database is easy to use. It has simplified our payroll processing and has made onboarding new hires very easy and efficient, helping to cut down on paper costs. Their HRIS has redefined the way we handle HR tasks and has given me peace of mind that our company’s payroll is in capable hands.
Pros
PayBridge offers a robust HRIS with exceptional customer service. There are no 800 numbers we need to dial. I have direct access to a dedicated account specialist, so every time I have a question, I am talking to the same person who resolves my issues in a timely manner. The response time to phone calls and emails is very fast, and the team I work with is very friendly and helpful. I like that PayBridge is scalable. I started with Payroll implementation, followed by Onboarding, then Recruitment and Applicant Tracking. They were able to work with us on the implementation of these various modules during a time frame that made sense for our business. PayBridge’s technology is ever changing and improving, and they will customize your system to fit your business.
Cons
PayBridge’s tutorial guides are limited, however, we do not have any problems reaching out directly to my account specialist so they can guide me through a process. Our experience with them includes payroll, recruitment and applicant tracking, and onboarding. These varying components differ in their complexity and require a training session or two. Following implementation of a specific module, I meet with my specialist on a weekly basis to address any issues I may be experiencing so they can be quickly resolved.
Alternatives Considered
PaycomReasons for Choosing PayBridge
ADP was very cumbersome and expensive. Customer support was not great.Switched From
ADP Workforce NowReasons for Switching to PayBridge
Price, personal support, customization.- Industry: Primary/Secondary Education
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An outstanding HRIS for Charter schools
Reviewed on 2023/09/01
Our Charter school has been with PayBridge since 2017 and it was the easiest transition coming from...
Our Charter school has been with PayBridge since 2017 and it was the easiest transition coming from another big payroll company that could not meet all our needs as promised. PayBridge promised they could meet all of our unique needs especially the retirement reporting which others could not. They not only came through on every single thing we needed but provided so much more. The most valuable service that PayBridge provides our School district is “peace of mind”. I know that once I submit our payroll information, our employees will receive their direct deposits on time, and I know that we are in compliance with state and federal laws regarding payroll.
Pros
PayBridge has customer support that is second to none! They are so quick to respond and solve any issue or concern we may have. When an issue arises while running payroll we need an answer quickly. That is exactly what we get, an email back in record time and sometimes even a phone call to make it easier depending on the urgency. We have worked with numerous payroll companies and have never been completely satisfied until PayBridge. Being a school district, we are very complicated in what we need and they have been able to meet every single one of our needs which the other payroll providers would promise but could not fulfill. We have so many special reports, reporting needs, and unique pay, and unique payroll requests that PayBridge has easily been able to accommodate. PayBridge can make their system so customizable to each individuals need. There has not been a request yet that they have not been able to fulfill such as making the salary work for 10, 11 and 12 month employees, salary grade customization, teacher retirement reporting, customized GL and accruals. I can guarantee you will not find another payroll company with the level of service as you will with PayBridge. Their system is always up to date with the changing times. I highly recommend anyone looking for a payroll system to look into PayBridge first and I can guarantee you will not find anyone better, more efficient, or more customer oriented than them!
Cons
PayBridge was able to come up with a solution for us if anything was not working for us in the system.
- Industry: E-Learning
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Payroll HR company for schools
Reviewed on 2023/08/28
I am writing to convey my gratitude for the excellent customer service I continue to experience...
I am writing to convey my gratitude for the excellent customer service I continue to experience with Paybridge. The quality of service provided by Paybridge is not only outstanding, but the level of detail and accountability is assuring. Our Paybridge account manager [sensitive content hidden] is always available, always friendly, and always easy to work with. His knowledge and patience make payroll go smoothly. Six years ago, we were with another payroll company, there was always an issue with our payroll, and they did not understand setting up payroll for education/ certificate and classified staff. So happy and relieved we made the switch. Not only are they a thorough and trustworthy company, but their customer service is also great, reliable, with a user-friendly employee/employer portal. Sincerely,Tamara Caro
Pros
There is always someone to answer my questions. I speak to the same person every time I call and he knows my requirements and our payroll as well as I do. He will pick out items and question them whenever I enter an extra number or put a decimal in the wrong place and verifies it with me prior to processing payroll. They know the rules on state retirement and the various reporting requirements.
Cons
We have no cons with our experience with Paybridge
- Industry: Sports
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
PayBridge Review of Deer Trails Country Club
Reviewed on 2023/08/28
The experience has been very positive from the install and continual work that we do together. ...
The experience has been very positive from the install and continual work that we do together. This system is a great value for the price, customer service and on-going support.
Pros
We like all the features that PayBridge offers and the ease of utilizing the product. We do not take advantage of all the tools that are offered, but then again, we are a smaller operation. Customer service is excellent and always available; if a problem arises and I have to leave a voicemail, I will receive a callback within 20 minutes.
Cons
We have no dislikes about the payroll system; we need to take more advantage of the tools that they offer.
PayBridge FAQs
Below are some frequently asked questions for PayBridge.Q. What type of pricing plans does PayBridge offer?
PayBridge offers the following pricing plans:
- Starting from: US$20.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Q. Who are the typical users of PayBridge?
PayBridge has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does PayBridge support?
PayBridge supports the following languages:
English
Q. Does PayBridge support mobile devices?
PayBridge supports the following devices:
Q. What other apps does PayBridge integrate with?
We do not have any information about what integrations PayBridge has
Q. What level of support does PayBridge offer?
PayBridge offers the following support options:
Email/Help Desk, Phone Support
Related categories
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