
About Hibu
Hibu provides a comprehensive digital marketing solution for small businesses across industries like automotive, dental, home services, insurance, legal, pet care, and more. The platform centralizes a robust set of capabilities to help local businesses establish and strengthen their online presence, maximize marketing efforts, and automate customer interactions. Key features include listings management, online reviews, reputation monitoring, website creation, social media marketing, search engine optimization, search and display advertising, marketing automation, customer data collection, lead scoring, and hands-free customer engagement tools.
By bringing together activities like search marketing, social media ads, website traffic, and lead generation on an advanced proprietary platform, Hibu optimizes performance and delivers dramatically better results. Hibu offers listings management across major directories, review generation and monitoring, reputation management, and custom website design to expand reach and visibility so more potential customers discover businesses.
Additionally, Hibu provides search engine marketing, social media and display advertising, SEO, and marketing automation features like drip campaigns and lead scoring to drive highly qualified traffic and leads into the sales funnel. Hibu also equips businesses to capture customer data, automate marketing emails and texts, request reviews, send reminders, and engage customers without effort. These capabilities nurture leads, convert more sales, and retain business.
Key benefits of Hibu
Delivers more leads, calls, and customers through integrated digital marketing solutions powered by an advanced proprietary platform
Trusted by over 70,000 local businesses nationwide for better results and industry-leading one-on-one service
Increases online presence with website design, online listings management, and reputation management
Maximizes marketing performance with targeted search, social, and display advertising driving traffic and conversions
Automates customer interactions with marketing emails, texts, lead scoring tools, and hands-free engagement
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Reviews
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- Industry: Entertainment
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Hibu Improved Our Online Presence
Reviewed on 2024/01/11
Pros
Hibu's "Listings Management" tool allows me to easily update my company contact info, hours of operation and important information with a few clicks and that seamlessly updates all over the internet (google, yelp, random sites).
Real time review notifications are also extremely helpful. I no longer have to physically monitor the internet searching for company reviews. When a guest posts a review I immediately receive an email and text so that I can respond in real time.
Cons
I'm pleased with 100% of the functions of Hibu that my business uses.
Response from Hibu
Thank you! So glad to hear that you're happy with our service! We look forward to continuing to meet your business’ needs.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Hibu Review
Reviewed on 2024/10/09
Pros
Our sales Rep. [sensitive content hidden] is amazing and has gone above and beyond with the challenges we've experienced from the beginning of the process up until now.
Cons
Certain departments within Hibu have gone rogue without fully understanding the business they're trying to represent. These departments have their own rules to follow and is not clearly listed within the contract.
Response from Hibu
Thanks so much! We love hearing from our clients.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Satisfied Client
Reviewed on 2024/12/10
It's working now. I fell like it's too corporate sometimes.
It's working now. I fell like it's too corporate sometimes.
Pros
My relationship with [sensitive content hidden] . She is thorough and eager to assist me.
Cons
If I loose my rep. I don't like reestablishing trust.
Response from Hibu
Thank you for the positive review! When you’re happy, we’re happy. Hope you have a great day!
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
ZERO ROI AFTER THOUSANDS OF DOLLARS FIRST TWO MONTHS
Reviewed on 2025/01/09
Pros
THE SALES REP AT FIRST UNTIL THEY COULDN'T PRODUCE WHAT THEY PROMISED ME
Cons
company absolutely sucks. They promised us some kind of return on our investment with them within the first month. We have not received one lead. They wasted about 8 hour of my time setting up the same website i had before and not one lead came in and took $2,000.00 of my hard earned money. Now they want me to pay for another month and I said no and are sending me to collections. COMPANY SUCKS!
Response from Hibu
Your feedback is important to us and we’d love to talk to you about how we can make things right. Please email us at [email protected] with the information below:
"Capterra concern” in the subject line
Your business name and/or Hibu account number in the body
A description of the issue (you can even cut and paste the same review you already left)
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
honest review of Hibu
Reviewed on 2024/10/11
It is almost hard to descibe in words how bad my experience with Hibu has been. They do not follow...
It is almost hard to descibe in words how bad my experience with Hibu has been. They do not follow through with promises, they don't know what they're doing, although they will claim they're "experts" in marketing. I wasted so much of my hard-earned money on their gimics. To top it all off, when I called to cancel my services, they said I didn't give them enough notice and charged me for another month. I highly recommend you choose ANYONE but this poor excuse for a company.
Pros
Our service from the rep we initially signed up with, briefly
Cons
marketing strategy, claims they were experts in my field, constantly asking to spend more money
Response from Hibu
Your feedback is important to us and we’d love to talk to you about how we can make things right. Please email us at [email protected] with the information below:
"Capterra concern” in the subject line
Your business name and/or Hibu account number in the body
A description of the issue (you can even cut and paste the same review you already left)
Hibu FAQs
Below are some frequently asked questions for Hibu.Q. What type of pricing plans does Hibu offer?
Hibu offers the following pricing plans:
- Starting from: US$0.00
- Free Trial: Not Available
Q. Who are the typical users of Hibu?
Hibu has the following typical customers:
11–50, 51–200
Q. What languages does Hibu support?
Hibu supports the following languages:
English
Q. Does Hibu support mobile devices?
Hibu supports the following devices:
Q. What other apps does Hibu integrate with?
We do not have any information about what integrations Hibu has
Q. What level of support does Hibu offer?
Hibu offers the following support options:
Email/Help Desk, Phone Support, Chat
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