--- description: Learn how Dialog Health can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Dialog Health Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Employee Engagement Software](/directory/715/employee-engagement/software) > [Dialog Health](/software/2070989/dialog-health) # Dialog Health Canonical: https://www.getapp.za.com/software/2070989/dialog-health Page: 1 / 4\ Next: [Next page](https://www.getapp.za.com/software/2070989/dialog-health?page=2) > Manage all SMS and engagement with patients and employees with one powerful easy-to-use solution. Dialog Health cuts down on no-shows, boosts compliance, decreases A/R balance, enhances productivity, and improves patient engagement and satisfaction. > > Verdict: Rated **5.0/5** by 64 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Dialog Health Reduce No-Shows, No-Gos and Wasted Doses - Our texting platform helps you easily manage your automated text appointment reminders, confirmations, and NPO instructions from one platform. Cut your phone calls in half while increasing on-time arrivals. Improve HCAPS Score - Increase patient satisfaction with better engagement. Sending appointment reminders, surveys, and post-appointment information in a text makes patients happy. Reduced Account Receivable Days - Use Revenue Cycle Management texting solutions to communicate friendly payment reminders and payment options effectively reducing your accounts receivable balance while fostering better engagement. Increase Recall / Gaps in Care Appointments - Discover the ease of “set and forget” automated and intelligent targeted text campaigns that effortlessly ramp up appointment bookings while enhancing preventive care efforts. Minimize Hospital Re-Admissions Utilize automated post-op text messages, coupled with our live reporting and receipt feature, enabling you to efficiently identify those requiring follow-up and reducing readmission. Reduce No-Shows and No-Gos This one is worth repeating. Our HIPAA-compliant texting platform handles all your automated text appointment reminders, confirmations, and more while reducing workload. Reduce Patient Loss / Leakage Send text messages to referred patients, with appointment scheduling links or contact number with our user-friendly list segmentation tailored for each appointment referral. Enhance Chronic Care Management Leverage automated texting workflows to connect with at-risk populations, fostering improved accountability and treatment adherence. Increase Compliance / Adherence Utilize automated texting to boost compliance and adherence, making it easier for patients to stay follow NPO instructions and more. Enhance Value-based Care Harness the capabilities of texting to elevate value-based care, establishing seamless communication channels that enhance patient outcomes and engagement. Improve Engagement and Response Rates Experience a significant surge in engagement and response rates by leveraging the unparalleled power of texting, which boasts the highest open rate among all communication channels. Increase Survey Response Rates Enhance patient and employee satisfaction through elevated survey response rates and increased enrollment participation, all achieved seamlessly via text messaging. Drastically Decrease Phone Calls By harnessing the capabilities of texting, you can dramatically slash staff phone calls, improving staff productivity while creating a more seamless and better communication experience for patients and employees. Mass Emergency Text Alerts Strengthen your organization's emergency communication plan with the implementation of fast, highly reliable, and mass-capable emergency text alerts. Reduce Staff Hours Per Case Cut down on staff hours per case with streamlined automated text workflows, real-time delivery receipts, live and direct text options, enhancing efficient communication with patients and staff. Improve Staff Satisfaction Boost staff satisfaction through increased efficiency and reduced workload by employing our texting software that minimizes the need for numerous phone calls, streamlining communication - especially during short-staffed periods. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 64 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Dialog Health ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Dialog Health was voted Best Value Software by Capterra and our clients for healthcare and HR communication. Why? Because we deliver one powerful platform that replaces multiple vendors—saving you time, money, and complexity. With Dialog Health, you get everything in one solution: - Two-Way Texting for automated conversational communication - Ad Hoc / Direct Texting for real-time patient and staff communication - Advanced Automated SMS Workflows with customizable templates - Trackable Short Links for measurable engagement - Digital Forms to streamline data collection - Broadcast Messaging for urgent alerts and group outreach - AI Translator supporting 130+ languages for inclusive communication - QR Codes for easy patient access - Analytics Dashboard with real-time delivery receipts, message history, and engagement tracking - Best Practice SMS Templates for faster implementation Our platform is easy to use, HIPAA-compliant, and designed to deliver measurable ROI—helping you reduce no-shows, boost revenue, improve compliance, and elevate satisfaction for patients and staff. Dialog Health makes it simple: one vendor, one platform, endless possibilities. Contact us today to learn more about pricing and discover why leading organizations trust Dialog Health for secure, scalable communication that drives results. This is more than software—it’s a strategic investment in efficiency, engagement, and real results. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - 2-Way Messaging - API - Action Management - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Automated Responses - Automated Scheduling - Calendar Management - Campaign Management - Campaign Scheduling - Campus Notifications - Chat/Messaging - Client Database - Client Portal - Communication Management - Confirmations/Reminders - Contact Database ## Integrations (20 total) - Athena - EHR Solutions - EMR Software - EPIC - Epic - Greenway Practice Management - HST Pathways - MEDITECH Expanse - Meditec - ModMed - NextGen - Oracle Health Ambulatory Suite - Oracle Health EHR - Paychex Flex - Paycom ... and 5 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Employee Engagement Software](https://www.getapp.za.com/directory/715/employee-engagement/software) ## Related Categories - [Employee Engagement Software](https://www.getapp.za.com/directory/715/employee-engagement/software) - [Appointment Reminder Software](https://www.getapp.za.com/directory/1095/appointment-reminder/software) - [SMS Marketing Software](https://www.getapp.za.com/directory/1291/sms-marketing/software) - [Patient Engagement Software](https://www.getapp.za.com/directory/1359/patient-engagement/software) - [Appointment Scheduling Software](https://www.getapp.za.com/directory/316/appointments-scheduling/software) ## Alternatives 1. [Klara](https://www.getapp.za.com/software/2063130/klara) — 4.6/5 (211 reviews) 2. [Carepatron](https://www.getapp.za.com/software/2048864/carepatron) — 4.4/5 (858 reviews) 3. [Doctible](https://www.getapp.za.com/software/130799/doctible) — 4.8/5 (265 reviews) 4. [DocVilla](https://www.getapp.za.com/software/2050822/docvilla) — 5.0/5 (74 reviews) 5. [Emitrr](https://www.getapp.za.com/software/2057230/emitrr) — 4.8/5 (149 reviews) ## Reviews ### "Effective and efficient way to communicate with patients" — 5.0/5 > **Tracey** | *16 July 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Ability to effectively and efficiently communicate information or needs to patients on a great platform. > > **Cons**: Can't say there is anything. Haven't had issues besides if the site goes down and that has not happened often and if does DH will let us know they are aware and working on it. > > I as a Charge Nurse use Dialog Health all the time to communicate as ex. asking if patient is able to come in earlier for their procedure. Able to do multitask without being tied up on phone. ----- ### "useful product" — 5.0/5 > **Jimmy** | *16 July 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: ease of use for communication with patients. able to deliver mass communication to staff for quick updates. Can communicate facility closures due to natural events such as hurricanes from the home. > > **Cons**: Wish I could send the same text to multiple numbers by searching the names, rather than create a group > > very satisfied with the user interface. staff enjoy the ability to get messages and updates without unnecessary staff meetings ----- ### "Registered Nurse" — 5.0/5 > **Brittany** | *16 July 2025* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: Ease of use, good patient communication, managing appointments, saves time, most patients are more responsive to text. > > **Cons**: Splitting text into two messages, patients dislike. Other than that, our office has no complaints and everything is working effectively. > > Great. Easy to use and communicate with patients. Was helpful when we had to change our schedule due to a hurricane last year and communicate with patients our unexpected closure. ----- ### "Great program\!" — 5.0/5 > **Crystal** | *17 July 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: easy efficient way to communicate with patients, I love that it allows a easy form of communicating with and getting feedback from the patients. > > **Cons**: Honestly I cannot find anything bad to say about the program, If you are using it properly, it should be very effective. > > It is an absolutely wonderful program when used properly. It is an convenient and easy one stop shop for communicating and getting feedback on your patients, and their own personal experiences. ----- ### "hanover dialog health" — 5.0/5 > **Pati** | *16 July 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: user friendly, great customer support, time saver for the practice. The customer service reps respond quickly > > **Cons**: no real cons . Helpful hints on the website are user friendly , ability to send group blasts for emergency closings etc. > > Since starting with dialog health we have been pleasantly surprised how much it has helped the practice. Continual upgrades are great. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.za.com/software/2070989/dialog-health?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/2070989/dialog-health) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data