Niche Academy

4.5 (78)
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Training, learning, and development platform

About Niche Academy

Niche Academy is a learning and development platform designed specifically for mission-driven organizations, including public and academic libraries, municipalities, direct care providers, non-profits, and more. They offer an academy of training materials designed to help organizations address challenges such as organizational health, turnover, recruiting and onboarding obstacles, budget cuts, and constraints.

Through Niche Academy, HR managers and directors can access continuously updated tutorials and microlearning sessions developed to educate and engage staff. Users can create custom tutorials based on the organization’s needs and goals. Teams can measure the value of training flexible reports showing overall usage and detailed learning outcomes.

Businesses can incorporate Niche Academy learning experiences into the existing online presence for point-of-need training,


Key benefits of Niche Academy

• Staff members can access educational courses covering multiple topics such as leadership, customer service, DEI, online risk, harassment, and physical safety. It provides industry-specific tutorials around various topics that help improve overall community outcomes.

• With custom tutorials, teams can personalize training based on the organization’s needs. Users can create them via a dashboard and track team members’ progress. Businesses can tailor tutorials to maintain relevancy for teams and ensure they’re up to date with best practices. Users can decide whether to keep it private and within the organization or share the training with the wider Niche Academy community.

• The reporting features allow users to assess team members’ learning progress and mastery, track compliance, and create detailed custom reports that can be shared with stakeholders and used to improve training impact from within a unified platform.

• Businesses can share training online with Niche Academy integrations, which allows them to embed training as an image, button, link, carousel, icon, and more into the existing learning management system or website according to requirements.


Images

Niche Academy Software - Home - Niche Academy
Niche Academy Software - Tutorial Start - Niche Academy
Niche Academy Software - Usage Statistics Report - Niche Academy
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Niche Academy video
Niche Academy Software - Home - Niche Academy
Niche Academy Software - Tutorial Start - Niche Academy
Niche Academy Software - Usage Statistics Report - Niche Academy
Niche Academy Software - Custom Training Creation Tool - Niche Academy

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Reviews

Overall rating

4.5 /5
(78)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.5/5
Customer Support
4.7/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 78
Angela
Overall rating
  • Industry: Libraries
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

My Niche

Reviewed on 2023/01/13

Assisting users with being able to learn independently in a way that is quick and easy and in one...

Assisting users with being able to learn independently in a way that is quick and easy and in one location. Being able to add our own content.

Pros

I like that our patrons can get help quickly and easily to learn new library eResources, general technology, and more. I look forward to creating tutorials for our patrons covering library use and resources.We originally meant to utilize for staff trainings too, but we have an intranet for that. Otherwise, it would be a wonderful feature as well.

Cons

That content for library staff and users of the library is not categorized as such. It can be a challenge and time consuming to sift through in order to add new tutorials for patrons vs. staff.It would be nice if marketing toolkits were made available as with some other resources. Brainfuse and Libby for example offer materials templates, social media graphics and text, etc.

Sheelagh
Overall rating
  • Industry: Libraries
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Niche Academy Benefits

Reviewed on 2023/01/12

Pros

I have enjoyed using Niche Academy because of the wide variety of features that are available to customers. Making tutorials appears seamless and navigation/completion of tutorials is easy. When taking tutorials you can stop and start and your place will be saved and you can get a certificate for any tutorials that are completed. Niche Academy support is always fast and problems are resolved very quickly. Niche Academy as a whole appears to really care about their clientele and they are always looking for new ways to provide information and training.

Cons

I have not really found anything to be difficult about Niche Academy. I am not aware of the price so I suppose this could be somewhat of a sticking point when purchasing but honestly I would say that it is worth the price paid due to the wealth of available resources.

Laura
Overall rating
  • Industry: Libraries
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Simple

Reviewed on 2023/01/12

Pros

The tool is simple and easy to use. It's easy to find your learning history.

Cons

I don't often find trainings that are interesting or exciting, or very current, for my role/demographic.

Darshan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Product for training your Staff

Reviewed on 2023/01/13

Great software

Great software

Pros

Niche Academy produced good quality content that our teams were able to use. Additionally, the best thing about it is was the collaborative content from other organizations that became available. Also liked the sponsored content that was sent on different topics.

Cons

I think the admin section could be worked on a bit easier. Saying that it may have been how we set it up in the first place.

Quang
Overall rating
  • Industry: Libraries
  • Company size: 201–500 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Great software for trainings. Companies can use this service to help improve their staff with...

Reviewed on 2023/01/12

I enjoyed using Niche Academy due to its great setup and easy to use.

I enjoyed using Niche Academy due to its great setup and easy to use.

Pros

Easily to login to the main screen where you can see the host immediately.

Cons

I wish there was a function where we can share images or videos on the chat function.

Showing 5 reviews of 78 Read all reviews

Niche Academy FAQs

Below are some frequently asked questions for Niche Academy.

Niche Academy offers the following pricing plans:

  • Free Trial: Available

Contact Niche Academy for pricing details.

Niche Academy has the following typical customers:

51–200

Niche Academy supports the following languages:

English

Niche Academy supports the following devices:

We do not have any information about what integrations Niche Academy has

Niche Academy offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support

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