--- description: Learn how Aesthetix CRM can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Aesthetix CRM Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/308/marketing-automation/software) > [Aesthetix CRM](/software/2071363/aesthetix-crm) # Aesthetix CRM Canonical: https://www.getapp.za.com/software/2071363/aesthetix-crm Page: 1 / 3\ Next: [Next page](https://www.getapp.za.com/software/2071363/aesthetix-crm?page=2) > Marketing \& CRM platform built for med spas, plastic surgery practices, dermatology practices, and other aesthetic practices to power automated lead follow-up, email campaigns, SMS marketing campaigns, paid ad campaigns, and more. > > Verdict: Rated **4.9/5** by 31 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Aesthetix CRM \- Streamline communications into one inbox with all emails, SMS, Facebook messages, Instagram DMs, and Google Business messages coming into one place. - Replace current email marketing tool with an advanced drag-and-drop builder and custom templates. - Promote all services and specials with A2P-approved SMS text message marketing blasts. - Build custom landing pages for Google and Facebook ads that track attribution data and automatically enroll leads into industry-specific follow-up. - Dream up any type of automation with the advanced workflow builder that supports multiple triggers and actions. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 31 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Aesthetix CRM ## Commercial Context - **Starting Price**: US$499,00 - **Pricing model**: Flat Rate - **Pricing Details**: Pricing starts at $299 per month with a required onboarding of $1,500+ depending on practice size, \# of locations, and customizations. We also offer a number of add-ons including AI Chat, AI Voice, WhatsApp, EMR integrations, and more. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - CRM - Campaign Management - Conversion Tracking - Customizable Branding - Customizable Forms - Data Import/Export - Drag & Drop - Drip Campaigns - Dynamic Content - Email Marketing - Email Tracking - Engagement Tracking - Event Triggered Actions - Landing Pages/Web Forms - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Marketing Automation ## Integrations (10 total) - 4D EMR - Aesthetic Record - Boulevard - Cherry - Google Ads - High Level Software - Nextech EHR & PM - PatientNow - ZENOTI - Zapier ## Support Options - Email/Help Desk - Knowledge Base - Chat ## Category - [Marketing Automation Software](https://www.getapp.za.com/directory/308/marketing-automation/software) ## Alternatives 1. [Systeme.io](https://www.getapp.za.com/software/2052479/systeme) — 4.8/5 (2129 reviews) 2. [Brevo Marketing Platform](https://www.getapp.za.com/software/91466/brevo) — 4.6/5 (3516 reviews) 3. [MailerLite](https://www.getapp.za.com/software/10156/mailerlite) — 4.7/5 (2322 reviews) 4. [ActiveCampaign](https://www.getapp.za.com/software/2348/activecampaign) — 4.6/5 (2568 reviews) 5. [ContactPigeon](https://www.getapp.za.com/software/110577/contactpigeon) — 5.0/5 (301 reviews) ## Reviews ### "A Great CRM and Marketing Cloud" — 5.0/5 > **Jeremy** | *02 July 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Aesthetix CRM is a complete solution that includes marketing funnels. Aesthetix CRM makes it easy for us to communicate with our patients while being able to track our patients/customers through the pipeline and their journeys. Aesthetix CRM's onboarding team was thorough in the setup, helping customize their solution to our needs. In addition to their robust online support library, their support team is more than fantastic, they are available 5 days a week and there is nothing they don't know. The system is easy to use, intuitive, and delivers exactly what we need to be successful. > > **Cons**: If I had to pick on one thing, I would say that I am still working on setting up some reporting to track attribution to revenue. The system clearly tracks ad spend and revenue, but I am still trying to attribute revenue to the specific ad campaigns. ----- ### "Aesthetix is worth the investment" — 4.0/5 > **Kendall** | *07 July 2026* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: The customer service at Aesthetix is top notch. They do everything in their power to help you. I also like that they are constantly building onto it based on the need of the users. They do communicate changes well and are open to suggestions. After you get used to it, it really can do so much for your business. > > **Cons**: It can get redundant at times. The intergration with PatientNow can be tricky at times. Workflows could be a little more user friendly. > > We have had a positive experience with the team at Aesthetix. They are kind are helpful. It is a bit of a learning curve at times, but they handle it with grace and their chatbot is one of the best out there. ----- ### "Good software, but do not be rushed through onboarding" — 3.0/5 > **Ramin** | *11 August 2026* | Health, Wellness & Fitness | Recommendation rating: 5.0/10 > > **Pros**: The software itself is well designed and has considerable potential. I particularly like the ability to centralize leads, communications, workflows, and marketing sources in one CRM. > > **Cons**: The onboarding and post-launch support have been the weakest parts of our experience. We went live before several important integrations and tracking functions had been fully tested, leaving our team to discover and troubleshoot significant issues afterward. > > The Aesthetix CRM software itself appears to be good, but our onboarding and post-launch support experience has been very disappointing. We chose Aesthetix in large part to integrate our website, social media, Google Business and other lead sources into one system. We went live before several of those integrations were fully functional or had been adequately tested. Aesthetix also required our website contact forms to be routed through their system, which required additional work and expense on our end. After going live, we discovered that although those leads were reaching Aesthetix, our existing Google Ads conversion tracking was no longer functioning properly. This was not identified during onboarding, and the loss of accurate conversion data has been harmful to our ability to measure and optimize our advertising. We also went live with unresolved social media integration issues. On the day our account was transitioned out of onboarding, we already had problems requiring assistance. We were nevertheless handed off to our new representative, who was then unavailable for approximately 10 days. Since then, getting timely hands-on technical assistance has been frustrating, with much of the troubleshooting falling back on our own staff and marketing consultant. The software has considerable potential, so I hope our experience improves, and I will update this review as things develop. My strongest recommendation to anyone implementing Aesthetix is simple: do not leave onboarding or agree to go live until every integration, lead source, workflow and tracking function important to your practice has been individually tested and confirmed to work. ----- ### "A solid all-in-one platform for multi-location practices" — 5.0/5 > **Ebony** | *12 May 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: - Automation capabilities: We use the workflow builder for lead nurture sequences, pipeline management integrated with Zenoti, and reactivation and retention campaigns - all running without manual intervention. For a multi-location operation, having that infrastructure in one platform is a real operational advantage. - Value for money is good when compared to other options, even with the HIPAA compliance add-on. - Customer support has been great. The team is responsive, actually resolves issues, and doesn't pass you around. The help article library is also thorough. > > **Cons**: - Extra charges incurred from outgoing emails/SMS - Lack of data from automated workflows. Ex. What stage of the workflow are people converting / dropping off. Revenue generated by workflows. > > Aesthetix CRM has become a core part of how we run marketing and patient communication across our clinic locations. The platform is relatively intuitive, the support team is reliable, and the automation depth has meaningfully improved our follow-through on lead nurture and patient retention. For the price point, it delivers a strong breadth of capability - pipeline management, two-way communication, campaign tracking and automation, and Zenoti integration — in a single system. It's a solid choice for any med spa or aesthetics practice that's serious about scaling their patient communication without scaling their headcount. ----- ### "10/10 platform" — 5.0/5 > **Jay** | *26 December 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Aesthetix CRM is incredibly powerful yet intuitive. The automation capabilities, pipeline management, patient communication tools, and integrations are clearly built with medical aesthetics in mind. It allows us to centralize patient journeys, track conversions, automate follow-ups, and scale across multiple locations without losing control or visibility. The platform is flexible, fast, and clearly designed by people who understand how aesthetic practices actually operate. > > **Cons**: NA. I have to put 100 word minimum so this will be irrelevant free text because everything with aesthetix CRM is incredible. > > 10/10. If you are a healthcare provider in any medical capacity, I can give you with utmost certainty that there is no better CRM integration out there. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.za.com/software/2071363/aesthetix-crm?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/2071363/aesthetix-crm) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data