FastPass IVM

Key benefits of FastPass IVM

Benefits for Organizations and CISOs:

• Robust Security: FastPass IVM provides a comprehensive and secure method for verifying user identities, maintaining the integrity of sensitive data. It uses dynamic data and multifaceted authentication methods, including SMS, email, and TOTP tokens, ensuring high security standards. The multi-layered approach significantly reduces the risk of identity theft and unauthorized access.

• Reduced Risk of Data Breaches: By securing the help desk, FastPass IVM lowers the risk of data breaches originating from identity theft. It logs all verification processes for monitoring, making it easier to detect and prevent security breaches. The use of dynamic and static information which makes it harder for unauthorized individuals to gain access

• Operational Efficiency: FastPass IVM streamlines the verification process, reducing the workload on help desk staff and improving response times. This allows the help desk to handle more requests efficiently, improving overall operational efficiency and service quality.

• Compliance and Reporting:FastPass IVM ensures compliance with security standards and provides detailed reporting for auditing and monitoring purposes. This helps organizations meet regulatory requirements and maintain high security standards. The integration with ITSM solutions, such as ServiceNow, further enhances compliance and security.

• User Trust and Satisfaction: FastPass IVM enhances user trust in the organization's security measures, leading to increased satisfaction and confidence in IT services. By providing a secure and efficient verification process, it improves the user experience and builds trust in the organization's IT infrastructure.

Details:
• Improved Security at Help Desks:
FastPass IVM addresses the often-overlooked vulnerability in IT security - the help desk. By implementing a comprehensive verification process, it ensures that user identities are authenticated securely, especially during password reset requests. This process includes a variety of techniques such as personal information checks, security questions, verification codes, two-factor authentication, and caller ID spoofing detection. This multi-layered approach significantly reduces the risk of identity theft and unauthorized access.

• Dynamic Data Utilization:
A standout feature of FastPass IVM is its reliance on dynamic and contextual data, moving away from static personal information that could be compromised. This shift enhances the security and reliability of the verification process, making it more difficult for unauthorized individuals to gain access.

• Customizable and Implementation:
FastPass IVM is delivered with adaptable templates for various security levels, allowing rapid deployment and customization to meet the specific needs of the service desk and IT security. This flexibility ensures that the solution can be tailored to the unique challenges and requirements of each organization.

• Seamless Integration with ServiceNow:
The integration of FastPass IVM with ServiceNow streamlines the verification workflow, ensuring compliance and protection against social engineering.