---
description: Learn how FastPass IVM can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: FastPass IVM Reviews, Prices & Ratings | GetApp South Africa 2026
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Breadcrumb: [Home](/) > [Cybersecurity Software](/directory/1035/cybersecurity/software) > [FastPass IVM](/software/2071584/fastpass-identity-verification-manager)

# FastPass IVM

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> FastPass Identity Verification Manager (IVM) secures the IT service desk with role-based, context-aware workforce identity verification. Integrated with ITSM tools like ServiceNow, it replaces common sense checks with structured, policy-driven workflows that stop social engineering attacks.
> 
> Verdict: Rated **4.8/5** by 11 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of FastPass IVM

Benefits for Organizations and CISOs&#10;Stronger Security Where Attacks Actually Happen&#10;FastPass Identity Verification Manager (IVM) secures one of the most exploited entry points in enterprise security: the IT service desk. By replacing ad-hoc identity checks with structured, policy-driven verification workflows, IVM dramatically reduces the risk of social engineering, impersonation, and account takeover.&#10;IVM uses layered, context-aware verification methods—including MFA, one-time codes (SMS, email, TOTP), dynamic user data, and authentication signals—making identity fraud practically impossible to execute successfully.&#10;\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_&#10;Reduced Risk of Identity-Based Breaches&#10;Many breaches start with a compromised help desk interaction. FastPass IVM mitigates this risk by enforcing consistent identity verification before sensitive actions are performed. Every verification is logged and auditable, giving security teams full visibility into who was verified, how, and why.&#10;By relying on MFA, dynamic and contextual data and management approval rather than static personal information, IVM prevents exposure to data that attackers can easily obtain or reuse.&#10;\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_&#10;Consistent, Role-Based Identity Verification&#10;FastPass IVM enables role-based verification tailored to different user groups and risk levels. Employees, contractors, remote workers, executives, and privileged users can each follow verification flows aligned with their access rights and organizational policies.&#10;This ensures the right level of assurance without overburdening service desk agents or end users—balancing security and usability.&#10;\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_&#10;Operational Efficiency for the Service Desk&#10;IVM standardizes identity verification, reducing guesswork and manual decision-making for support agents. Guided workflows improve first-call resolution, shorten handling times, and reduce escalation—allowing the service desk to operate faster and more efficiently without compromising security.&#10;The result: higher productivity, fewer errors, and a more scalable support operation.&#10;\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_&#10;Native ITSM Integration and Compliance Support&#10;FastPass IVM integrates seamlessly with ITSM platforms such as ServiceNow, embedding identity verification directly into existing ticket workflows. This ensures verification is performed consistently, documented automatically, and aligned with internal controls.&#10;Built-in logging, reporting, and audit trails support compliance with regulatory and security frameworks, simplifying audits and ongoing security monitoring.&#10;\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_&#10;Increased User Trust and Confidence&#10;A secure, predictable verification process builds trust between users and IT. FastPass IVM delivers a professional and transparent experience that reassures employees their identities—and access—are being handled securely.&#10;This improves user satisfaction while reinforcing confidence in the organization’s security posture.&#10;\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_&#10;Flexible Deployment and Rapid Adoption&#10;FastPass IVM is available as a certified cloud service or on-premises deployment, supporting regulatory, architectural, and data residency requirements. Predefined templates and configurable policies enable fast implementation while allowing customization as security needs evolve.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 11 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: FASTPASSCORP

## Commercial Context

- **Pricing Details**: Please contact vendor for pricing details.
- **Target Audience**: 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Age Verification
- Audit Trail
- Authentication
- Compliance Management
- Data Extraction
- Data Verification
- IOC Verification
- Location Tracking
- Multiple Authentication Methods
- Password Management
- Process/Workflow Automation
- Real-Time Data
- Reporting & Statistics
- Third-Party Integrations
- User Onboarding

## Integrations (1 total)

- ServiceNow

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Cybersecurity Software](https://www.getapp.za.com/directory/1035/cybersecurity/software)

## Related Categories

- [Cybersecurity Software](https://www.getapp.za.com/directory/1035/cybersecurity/software)
- [Identity Management Software](https://www.getapp.za.com/directory/675/identity-access-management/software)
- [Identity Verification Software](https://www.getapp.za.com/directory/3854/identity-verification/software)
- [Access Governance Software](https://www.getapp.za.com/directory/2083/access-governance/software)

## Alternatives

1. [Persona](https://www.getapp.za.com/software/2054765/persona) — 4.8/5 (26 reviews)
2. [YouVerify](https://www.getapp.za.com/software/2074837/youverify) — 4.5/5 (22 reviews)
3. [Recognito](https://www.getapp.za.com/software/2076525/recognito) — 4.9/5 (23 reviews)
4. [Entrust IDV](https://www.getapp.za.com/software/2059504/onfido) — 4.6/5 (30 reviews)
5. [Didit](https://www.getapp.za.com/software/2078843/didit) — 5.0/5 (8 reviews)

## Reviews

### "Efficiency with FastPass IVM: A New and Balanced Experience in Identity Verification" — 5.0/5

> **Sugam** | *30 October 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: The greatest feature of FastPass IVM is its efficiency which makes identity verification process fast and easy, saving both time and resources. It gives the flexibility to adapt workflows, its use in multiple fields.
> 
> **Cons**: Complex functionalities, which can take time for new users to learn and use. New users need to learn functions, before they can use all the functions properly.
> 
> My overall experience with FastPass IVM has been positive. Adding more guidance or tutorials to its messages and workflows could be more better.

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### "Optimizing Inventory Control and Increasing Productivity" — 5.0/5

> **Verified Reviewer** | *11 May 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Staff members at various levels can easily learn how to use and navigate the platform. This cuts down on training time and guarantees that all users can make full use of the capabilities. The program can expand with our company and is adaptable enough to meet our unique requirements. FastPass IVM might be tailored to easily interface with our current systems.
> 
> **Cons**: I don't think there's anything that I don't like about FastPass IVM
> 
> All things considered, FastPass IVM has revolutionized our company. It has increased productivity, cut expenses, and streamlined our inventory management procedures. FastPass IVM is an excellent option if you're searching for an IVM solution that is both robust and easy to use.

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### "Solid End User Identity Validation covering all user" — 4.0/5

> **Jennifer** | *15 May 2024* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: IVM is a versatile product that was able to embrace all of our 3000 users. Making sure to have a solid solution for normal situations that also covers users who forget their password and loose their phones. Integrated IVM to ServiceNow which works well
> 
> **Cons**: For cases where escalation is necessary IVM automatically places tickets on another call group that then takes care of typically contacting the end-users manager to complete verufucation and also instructs the manager to let the user enroll
> 
> Very Satisfied, great product with great features

-----

### "Gonna Stay with FastPass IVM" — 5.0/5

> **Verified Reviewer** | *09 May 2024* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: What I really like the most about this software is to easy to navigate just a couple clicks away you can get the result as easy as you can. Storing of personal information is really secured and getting verified who's the person pass the verification process is way to accurate. I can run my task with easy and no worries since it has 100% accurate database.
> 
> **Cons**: I'cant fine any dislike about this software. The person develop this software made his job perfectly.
> 
> My job works perfectly and my client gives me more projects since our deal has 100% perfect.

-----

### "FastPass IVM makes us Secure" — 5.0/5

> **Htway** | *10 May 2024* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: FastPass IVM is a real time problem solver which helps us feeling secure about identity verification. It also solved the problem of identifying employees when they talk to the service desk. Besides, it is also user-friendly software for beginners like us.
> 
> **Cons**: Pricing system is a little bit high for us
> 
> Overall experience is smooth and user-friendly. Yes, I would recommend to my partners.

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