WeBee
About WeBee
WeBee is a customer communications management software that helps businesses in the hospitality sector manage bookings, contactless check-in, payments, guest orders, and more. The platform enables managers to pre-book various hotel amenities, such as transfers and restaurant bookings.
Administrators can manage customer requests in real-time using the staff application. WeBee also lets stakeholders create campaigns and targeted surveys and utilize the digital compendium feature to convey all hotel-related details.
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Reviews
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- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great value, great support
Reviewed on 2021/05/22
We have been using WeBee at our hotel for a while now and without a doubt, it is one of the most...
We have been using WeBee at our hotel for a while now and without a doubt, it is one of the most valuable tools our hotel has. Not only having a native app for the hotel is prestigious but also direct engagement with our guests increased satisfaction, therefore, lead to more return-guests. WeBee was most helpful with their support and initial setup process. We would recommend WeBee to any hotel that would like to increase the value of their establishments.
Pros
Direct engagement with guests, fast and contactless check-in.
Cons
Nothing to dislike about this software...
Response from WeBee
Dear Alper,
Thank you very much for your positive support & reviews.
WeBee Team
- Industry: Leisure, Travel & Tourism
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Personalized Guest Journey
Reviewed on 2021/05/21
Guest recognition, problem acknowledge, extra revenue with user friendly menu etc..
Guest recognition, problem acknowledge, extra revenue with user friendly menu etc..
Pros
Tailor-made, Ability to make all changes / configurations during and after the installation and integration
Cons
Last min changes / updates. As we are managing very huge operation and had many last minute updates can be made on time without any issue.
Alternatives Considered
KipsuReasons for Switching to WeBee
Local company (easy accessibility) Tailor-made ( able to customize) They are open to new ideasResponse from WeBee
Dear Suleyman,
Thank you for your feedback. It's much appreciated.
WeBee Team
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Webee
Reviewed on 2021/05/02
It is a good program but need development in some area i think. Quick and direct contact with guest...
It is a good program but need development in some area i think. Quick and direct contact with guest gives great advantage. Guests birthday selection is not working, support team is working on it for about 5 months.
Pros
Prompt actions. 24 hours connection with guest.
Cons
For some guests it seems diffucult to use. Especially for elderly people.
Response from WeBee
Thank you for your valuable feedback. We escalated your issue and will reply promptly.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A must-have for hotels
Reviewed on 2024/04/06
We chose this hotel application after thoroughly evaluating various software options. What truly...
We chose this hotel application after thoroughly evaluating various software options. What truly sets it apart is its unique ability to be customized to fit our specific hotel's needs. The features we found most valuable include customization, push notifications, responsive technical support, and the ability to digitize all our hotel services. This combination benefits both our guests and our staff. Furthermore, the app is user-friendly, compatible with both Android and iOS devices, and offered at a reasonable price.
Pros
The ability to tailor the app to a hotel's brand creates a more cohesive and personalized guest experience. This is crucial point for us. In additional to collect all hotel services under one digital applciation - is good idea. I believe that it is very usefull for hotel guests.
Cons
Sometimes the speed of application is not balanced. I think it can be improved and may be it is based on hotel internet speed.
Response from WeBee
Dear Islam R,
Thanks for your kind review notes and helpful feedback.
Best Regards,
WeBee
- Industry: Hospitality
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Effecient Product, Great Support Team
Reviewed on 2023/08/26
Very happy with Webee. I highly recommend the product and the team.
Very happy with Webee. I highly recommend the product and the team.
Pros
Webee is a very effecient product that has all the features we could possible need. It is a very user friendly product whether from customer aspect or staff. The deployment of the product was very simple and straight-forward. No complicated tech. The sales team and the support team are absolutely fantastic. Very responsive, very flexible, and always there for us.
Cons
Reporting dashboard and data base has space for improvement. But all the basic reporting features are there.
Response from WeBee
Dear Noha,
Your words motivate our team even more to serve you all our best. Thanks for your kind comments, we are happy to contribute.
Thank you so much.
Best Regards,
WeBee Team
WeBee FAQs
Below are some frequently asked questions for WeBee.Q. What type of pricing plans does WeBee offer?
WeBee offers the following pricing plans:
- Starting from: US$500.00/month
- Pricing model: Subscription
- Free Trial: Available
Price includes iOS-Android apps designed for hotel, staff app and hosting
Q. Who are the typical users of WeBee?
WeBee has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does WeBee support?
WeBee supports the following languages:
Arabic, Chinese, English, French, German, Hebrew, Italian, Kazakh, Russian, Spanish, Turkish
Q. Does WeBee support mobile devices?
WeBee supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does WeBee integrate with?
We do not have any information about what integrations WeBee has
Q. What level of support does WeBee offer?
WeBee offers the following support options:
Email/Help Desk, Chat
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