---
description: Learn how Zoobook EHR can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoobook EHR Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Therapy Notes Software](/directory/3631/therapy-notes/software) > [Zoobook EHR](/software/2071928/zoobook-ehr)

# Zoobook EHR

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> Zoobook offers cloud EHR and practice management software for mental health facilities, behavioral health facilities, psychiatry practices, addiction treatment centers, solo practitioners
> 
> Verdict: Rated **4.7/5** by 153 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Zoobook EHR

1\. Scheduling and client's self scheduling
2. AI and Clinical Decision Support
3. Billing
4. Practice management
5. Methadone module, bed management, Telehealth

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 153 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zoobook Systems
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$100,00
- **Pricing model**:  (Free Trial)
- **Pricing Details**: Zoobook offers a range of pricing options for agencies of all sizes.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Appointment Scheduling
- Charting
- Claims Management
- Claims Scrubbing
- Clinic Interoperability
- Coding Assistance
- Compliance Tracking
- Confirmations/Reminders
- Decision Support Software
- E-Prescribing
- EMR/EHR
- Employee Management
- For Mental/Behavioral Health
- HIPAA Compliant
- Initial Assessments
- Insurance Eligibility Verification
- Meaningful Use Certified
- Medical Billing
- Multi-Provider Practice
- ONC-ATCB Certified

## Integrations (1 total)

- 1LIMS

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Therapy Notes Software](https://www.getapp.za.com/directory/3631/therapy-notes/software)

## Related Categories

- [Therapy Notes Software](https://www.getapp.za.com/directory/3631/therapy-notes/software)
- [Therapy Software](https://www.getapp.za.com/directory/3539/therapy/software)
- [Mental Health Software](https://www.getapp.za.com/directory/71/mental-health/software)
- [Electronic Medical Records Software](https://www.getapp.za.com/directory/56/electronic-medical-records/software)

## Alternatives

1. [Carepatron](https://www.getapp.za.com/software/2048864/carepatron) — 4.4/5 (858 reviews)
2. [EHRYourWay](https://www.getapp.za.com/software/102909/ehr-your-way) — 4.9/5 (528 reviews)
3. [Alleva](https://www.getapp.za.com/software/2060766/alleva) — 4.5/5 (282 reviews)
4. [TheraNest](https://www.getapp.za.com/software/102857/theranest-mental-health) — 4.4/5 (1033 reviews)
5. [SimplePractice](https://www.getapp.za.com/software/102879/simplepractice) — 4.6/5 (2827 reviews)

## Reviews

### "Zoobooks Review" — 5.0/5

> **Andrea** | *12 November 2024* | Mental Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: Ease of use; good support team; problems are usually resolved.
> 
> **Cons**: New features not being explained well.
New employee orientation not thorough
> 
> Generally good. No problems with support. Sometimes it takes a while to get supervisor's approval to change a note. Don't understand why it needs supervisor approval to cancel a duplicate note., etc.

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### "Great Customer Support" — 4.0/5

> **Greg** | *08 May 2025* | Mental Health Care | Recommendation rating: 5.0/10
> 
> **Pros**: Customer Support and regular updates. I also like the auto save feature, which reloads a page that may have not been saved.
> 
> **Cons**: The initial difficulty of learning the interface. I also dislike how intensive note writing is in Zoobook. Other EHR systems will include drop-down menus that help speed up the note-writing process.

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### "NEW TO THE SYSTEM" — 3.0/5

> **Lachanda** | *02 July 2024* | Mental Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: THE CUSTOMER SERVICE PERSON WAS VERY HELPFUL EXPLAINING EVERYTHING DURING THE TRAINING.
> 
> **Cons**: THERE WERE NO CONS AT THE MOMENT. I AM STILL LEARNING THE SYSTEM.
> 
> THE TRAINING EXPERIENCE WS HELPFUL IN HELPING ME TO LEARN HOW TO DOCUMENT THE PROGRESS FOR THE CLIENTS THAT I WILL BE WORKING WITH AND HOW TO SCHEDULE APPOINTMENTS WITH THE CLIENTS.

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### "EHR review" — 4.0/5

> **Desiree** | *13 February 2025* | Nonprofit Organization Management | Recommendation rating: 7.0/10
> 
> **Pros**: lots of information documented, ability to create our own forms
> 
> **Cons**: too many tabs need to be opened for functions; the customer service is mostly via email and cannot move straight to phone call which makes it time consuming and a waste of time at times during a busy work day
> 
> its been okay thus far. no major complaints

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### "Thank you Zoobook" — 5.0/5

> **Gulce** | *13 February 2025* | Mental Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: Zoobook is user-friendly and well-organized, making it easy to navigate through client records and documentation. I appreciate its efficient workflow features, which help streamline note-taking and scheduling. The integration of different modules in one system also improves accessibility and coordination of care.
> 
> **Cons**: I didn’t like the saving feature in Zoobook. I often feel like I need to be on high alert because it doesn’t always feel secure, and I worry that my information might get lost. A more reliable auto-save function would improve the experience.

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## Links

- [View on GetApp](https://www.getapp.za.com/software/2071928/zoobook-ehr)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/zoobook-ehr/> |
| en-AE | <https://www.getapp.ae/software/2071928/zoobook-ehr> |
| en-AU | <https://www.getapp.com.au/software/2071928/zoobook-ehr> |
| en-CA | <https://www.getapp.ca/software/2071928/zoobook-ehr> |
| en-GB | <https://www.getapp.co.uk/software/2071928/zoobook-ehr> |
| en-IE | <https://www.getapp.ie/software/2071928/zoobook-ehr> |
| en-NZ | <https://www.getapp.co.nz/software/2071928/zoobook-ehr> |
| en-SG | <https://www.getapp.sg/software/2071928/zoobook-ehr> |
| en-ZA | <https://www.getapp.za.com/software/2071928/zoobook-ehr> |

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