Item

4.5 (11)
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Maximizing E-commerce, Simplifying Operations.

About Item

Introducing 'Item', a pioneering software solution engineered to redefine the landscape of logistics management for e-commerce platforms. At the core of Item lies an intricate blend of advanced systems - a sophisticated Return Management System (RMS), a dynamic Order Management System (OMS), an efficient Warehouse Management System (WMS), and a proactive Yard Management System (YMS). These systems are seamlessly integrated with cutting-edge Bookkeeping and Data Intelligence features, providing a comprehensive overview of your logistics operations. Item's forte is its unparalleled ability to simplify and streamline complex logistical processes, ensuring a smooth flow of operations from the warehouse to the customer. With its innovative technology, Item not only safeguards your data but also enhances your operational efficiency, making it an indispensable tool for e-commerce businesses aiming to scale new heights in digital logistics. Embrace the future with Item, where each functionality is designed to bring efficiency and innovation to your doorstep.


Key benefits of Item

Integrated Logistics Operations: Item integrates RMS, OMS, WMS, and YMS, providing a unified platform for managing all logistics aspects, from returns to yard operations.

Enhanced Data Intelligence: Leverage powerful data analytics with Item, enabling informed decision-making and strategic planning for your e-commerce logistics.

Streamlined Order Management: Experience seamless order processing and tracking with Item's advanced OMS, ensuring timely and accurate deliveries.

Optimized Warehouse Efficiency: With Item's WMS, optimize your warehouse space and operations, leading to increased productivity and reduced costs.

Secure and Efficient Bookkeeping: Keep your finances in check with Item's robust bookkeeping features, ensuring accurate financial management and reporting.


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Starting Price

US$60.00
month
No pricing found

Pricing Options

Free version
Free trial
Free version
Free trial

Features

72
62

Integrations

31
3

Ease of Use

4.4 (11)
4.0 (6)

Value for Money

4.6 (11)
3.2 (6)

Customer Service

4.3 (11)
3.4 (6)
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Reviews

Overall rating

4.5 /5
(11)
Value for Money
4.6/5
Features
4.3/5
Ease of Use
4.4/5
Customer Support
4.3/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 11
Richard
Overall rating
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Been using Item.com for a month and it's a game changer

Reviewed on 2024/02/26

I have used many OMS/WMS combo in my days, and Item.com feels like it has the familiarity of the...

I have used many OMS/WMS combo in my days, and Item.com feels like it has the familiarity of the systems we used before whiling having some very advance features like voice notification and having best practices built into it's practice that ensure inventory and fulfillment accuracy. It's got a lot of features packed into a next generation solution that is far more advanced than much more expansive solutions on market.

Pros

ITEM.COM designed their system to ensure best practice and ultimately accurate order fulfillment and inventory accuracy. Their voice notification feature is a game changer as it tells your warehouse exactly what to do next without them needing to think or having particular experience while doing everything in a way that nothing will be done incorrectly. At first you would expect this to be any other WMS/OMS you have seen out there with regular features with their price point, but once you start using you realize this is the next generate with features all the other software has been missing. Perhaps these features were available before on the 6-7 figure systems, but certainly it's the first time I have had the convenience and it is a game changer.

Cons

You need to ensure you follow their system for it to work, the patience of going through the process and setting it up correctly will pay dividends but you do need to spend the time to set things up correctly. You should not come into it with the mind set of this being able to help a small portion of your operation, because it works as a whole solution, not individual features.

Rayin
Overall rating
  • Industry: Consumer Goods
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Warehouse Management System

Reviewed on 2024/01/20

Overall it's a good, but per user account is more than Netsuite which is way too expensive

Overall it's a good, but per user account is more than Netsuite which is way too expensive

Pros

Flexibility, development team willing to spend time to help

Cons

Search Function, there's no ability to use the critical in the saved search like other software

eric
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Good product easy to use

Reviewed on 2024/01/19

WMS is good and easy to our team like to use it.

WMS is good and easy to our team like to use it.

Pros

API connection and API team to set up integrations

Cons

there are a lot of customization need to be set up before use

John
Overall rating
  • Industry: Consumer Electronics
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Implementation was easy

Reviewed on 2024/01/24

Pros

Full of features that serve the purpose of managing the warehouse

Cons

Pick Process can be a little easier for the warehouse team.

Jose Luis
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Goodbye paperwork, Hello efficiency: Item WMS streamlines our operations.

Reviewed on 2024/02/15

While we may be facing, issues and challenges of everyday work life. One thing I can count on our...

While we may be facing, issues and challenges of everyday work life. One thing I can count on our WMS is so easy to use and it works. That is one less thing I have to worry about. that's important to me!

Pros

Very friendly and easy to use. no complicated non-sense. the Dark theme color is perfect for the vision.

Cons

the timer sounds when on idle time process. maybe a softer tone would probably be better. other than that, there is no negative things about this program.

Showing 5 reviews of 11 Read all reviews

Item FAQs

Below are some frequently asked questions for Item.

Item offers the following pricing plans:

  • Starting from: US$60.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Item has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500

Item supports the following languages:

Chinese, English, Japanese, Korean, Spanish, Traditional Chinese

Item supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Item integrates with the following applications:

Asana, BigCommerce, Buffer, Constant Contact, Easyship, FedEx Ship Manager, FreshBooks, Hootsuite, HubSpot CRM, Magento Marketplace, Mailchimp, Marketing 360, NetSuite, PayPal, Pipedrive, Rakuten SixthSense Incident Management, SPS Commerce, ShipStation, Shippo, Shipwire, Shopify, Slice, Smartsheet, Squarespace, Stripe, Tableau, Trello, Userlike, WooCommerce, Xero, monday.com

Item offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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