The Hark Platform
About The Hark Platform
The Hark Platform is a cloud-based energy management software designed to connect, analyze, and optimize industrial assets, buildings, and energy in real time. The software allows facilities managers, energy managers, and asset operators in commercial buildings, industrial buildings, microgrids, and retail industries to monitor and control equipment remotely.
The platform provides plug and play connectivity for thousands of assets and devices by using sensors and gateways to stream data onto the cloud. It gives users tools to spot anomalies in cost and asset operation through customizable alerts and notifications to help prioritize issues. The Hark Platform features real-time energy monitoring with user-friendly dashboards to visualize usage across an estate. This enables businesses to reduce energy costs and consumption.
In addition, the software enables remote asset condition monitoring to manage maintenance schedules and avoid downtime. It can trigger automated alerts and controls to optimize buildings based on real-time data. The platform integrates with microgrid energy assets for island mode optimization and other systems like building management systems for enhanced building operations.
The Hark Platform is designed for an intuitive user experience to contextualize and drive action from operational data. It includes robust cybersecurity measures such as Hark's Export Limitation System for compliance. Overall, The Hark Platform aims to help enterprises increase efficiency, cut energy waste, and lower expenses by connecting to their estates at scale.
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- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Hark platform critical to Sainsburys project success
Reviewed on 2020/06/30
Harks involvement on Connected Buildings went beyond the supply and support of their platform –...
Harks involvement on Connected Buildings went beyond the supply and support of their platform – they also developed bespoke software which integrated with proprietary 3rd party lighting systems and designed and manufactured a hardware component which reduced capital costs of the programme. Whether it was solution development, execution of key operational and support processes or input into Sainsburys product roadmap Hark always brought a can-do attitude, energy, and innovation which underlined their expertise in the subject area. I recommend anyone looking into this space to meet with Hark to understand how they can work together.
Pros
The Hark solution is easy to use and provides an out of the box solution to monitor the status of the energy sensors that it connects to with a number of built in metrics and visualizations.
Cons
There were a number of additional metrics that would have been useful within the Hark Platform, such as when a device last restarted, how many restarts over a given period and a number of solution specific attributes such as meter location however having discussed with Hark they have agreedto add to the product backlog.
- Industry: Utilities
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A new journey for CNG
Reviewed on 2020/08/07
With recently partnering alongside Hark, we as an energy company are really keen to learn more...
With recently partnering alongside Hark, we as an energy company are really keen to learn more about how we can understand energy usage and efficiency to support our customers. The Hark software, is really clean and slick in terms of its functionality and so far, the team at Hark have been great to work with. Really friendly people and easy communication. We are really looking forward to the months ahead of us.
Pros
Easy to use and really clean views. The software is really impressive in terms of the variety of widgets that be can used to display and help analyse the data.
Cons
With being at the infant stage of the partnership, there isn't much to report on in terms of cons right now. An area of challenge will be working out how much support is needed from Hark to accommodate a variety of data sets we may need.
- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great BMS Software
Reviewed on 2020/06/15
Hark are fantastic, innovative company who specialise in BMS read/write capability. Their features...
Hark are fantastic, innovative company who specialise in BMS read/write capability. Their features are the same as many other BMS controls out their in the market but what sets the bar is their demand response technology and their understanding of this importance for the future. We've developed a fantastic relationship with them over the years and they always will go above and beyond with the service.
Pros
Software is easy to deploy and ahead of the game when it comes to demand response functionality
Cons
Raising support tickets wasn't embedded from the start, this wasn't a problem as such as we had regular contact with little issues. It's there now.
- Industry: Logistics & Supply Chain
- Company size: 10,000+ Employees
- Used for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Hark innovation Workshops
Reviewed on 2020/12/11
Great team work from both parties during the workshop and some real attention to detail from the...
Great team work from both parties during the workshop and some real attention to detail from the Hark team.
Pros
We had some fantastic Innovation workshops with the Hark team, special call out to [SENSITIVE CONTENT HIDDEN] for supporting during the pandemic in working to our schedule. The outputs of the innovation workshops are exactly what we were looking for to help us continue our innovation programme within Asda Logistics and look to find new and exciting ways to help us improve.
Cons
We enjoyed every aspect of the workshops.
The Hark Platform FAQs
Below are some frequently asked questions for The Hark Platform.Q. What type of pricing plans does The Hark Platform offer?
The Hark Platform offers the following pricing plans:
- Starting from: £345.00/year
- Pricing model: Subscription
- Free Trial: Available
Platform access starts from £149/month based on the number of assets/sensors/meters connected to the platform and the volume of time series data.
Q. Who are the typical users of The Hark Platform?
The Hark Platform has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does The Hark Platform support?
The Hark Platform supports the following languages:
English
Q. Does The Hark Platform support mobile devices?
The Hark Platform supports the following devices:
Q. What other apps does The Hark Platform integrate with?
We do not have any information about what integrations The Hark Platform has
Q. What level of support does The Hark Platform offer?
The Hark Platform offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
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