PanTerra Streams
About PanTerra Streams
PanTerra Streams is an all-in-one business communications platform for medium and enterprise businesses who want to turn communications into a competitive advantage. Offering unified communications, team messaging, file sync & share and business analytics from the only all-in-one, customizable cloud solution. Streams all-in-one approach seamlessly integrates all your business communications and sharing services into a single fully customizable, easy to use application that is HIPAA secure and can be centrally administered.
True Collaboration
Create unlimited team rooms and persistently share multi-media content with multilevel access controls and integrated real-time communications at your finger tips. Set up and conduct unlimited video conferences with full screensharing and secure cloud recording. Advanced security features virtually eliminate "video bombing".
Call-Center Features
Set up unlimited call queues with music on hold, call back, push/pull, and agent transfer capabilities. Supervisory modes improve training and customer satisfaction.
Cloud-Storage
Securely upload unlimited content to the cloud, sync custom content to your local devices, easily share files and folders to team rooms with Streams HIPAA compliant SmartBox service.
Built For Business
Built-in analytics and graphical reports allow you to monitor over 100 customizable performance metrics in real-time and over time to keep your business at maximum performance. Additionally, Streams AppDesigner provides a programmatic environment for creating custom communications applications and Streams Open APIs allow CRMs and 3rd party apps to communicate directly with Streams.
Truly Reliable, Ultra-High Service Attributes
With redundancy built-in to every level from hardware to servers and connectivity, you can be confident that PanTerra will maintain your business continuity 24/7/365. Full monitoring and auto-recovery algorithms are designed into every service. PanTerra delivers historically proven 99.999% service uptime with resiliency and redundancy built into every service. With a 100% cloud infrastructure, PanTerra can deliver virtually unlimited scalability for your enterprise to deploy and accelerate growth anywhere in the world.
Key benefits of PanTerra Streams
Reliability: Historically proven 99.999% service uptime. With redundancy built-in to every level, you can be confident in your business continuity 24/7/365.
Scalability: 100% cloud infrastructure means PanTerra delivers virtually unlimited scalability so you can deploy and accelerate growth anywhere in the world.
Security: The only cloud provider offering end-to-end HIPAA/HITECH compliance. Encryption happens in transit and in storage. Multi-Factor Authentication ensures secure data.
Service: Highest level Service Level Agreement (SLA) available offering 30-day money-back guarantee. 24/7/365 Quality of Service (QoS) monitor and maintenance.
Support: Award-winning, 30-second instant response live support is the best in the industry supporting voice, text, deskshare, web meeting, email and fax.
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Reviews
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- Industry: Outsourcing/Offshoring
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Features and Good Customer Service
Reviewed on 2021/09/01
Overall, I have had a good experience with Pantera Networks. They have a good team of people.
Overall, I have had a good experience with Pantera Networks. They have a good team of people.
Pros
Panterra offers a great price for the cost of the seats, and there are several seat options. In addition, there are many features that come with the service. I have been a customer for almost 15 years. Other companies have approached me, but no one has been able to offer more.
Cons
There is not a lot of communication with customers to update us on new features. There are emails about maintenance updates, but that's mainly it.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Poor customer support
Reviewed on 2023/07/03
At the beginning, very nice, efficient, but when you need to cut back, since they are receiving...
At the beginning, very nice, efficient, but when you need to cut back, since they are receiving money, they are not much help. No matter who I talk to, it answer is wait. But they still get paid.
Pros
Clean signal for phones, no interrupted calls, voice mail works great, especially sending to email.
Cons
Support. No one answers phones, leaving messages is easy, but no call back with any answers. I'm trying to return some rented equipment, but no address to send it to, and the bills keep coming.
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Clunky, outdated, lacking features. There are better means of communication for sure.
Reviewed on 2018/06/06
I guess the only reason we still use it is the operator switch board. We're able to see if someone...
I guess the only reason we still use it is the operator switch board. We're able to see if someone is available or not, and then send those calls to and fro.
Pros
There isn't a whole lot that I like at all. I like that I'm able to still select the old interface when I log in. Nothing else really.
Cons
It's hard to use. Settings are confusing, sometimes nothing happens when you configure them (no changes occur after saving). I don't always see/hear/notice my messages when someone is sending me messages. The app is extremely old as well.
- Industry: Computer Software
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
patson review pan terra
Reviewed on 2022/08/11
this is a great cloud that's help me make everything better without having issues
this is a great cloud that's help me make everything better without having issues
Pros
is great for communication and conference when working with the cloud
Cons
I work with it better for information and collaborating with my team better
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great product, great customer support, I am a satisfied customer.
Reviewed on 2016/09/25
Our last VoIP providers (not appropriate to name then here) were not very satisfactory. We had...
Our last VoIP providers (not appropriate to name then here) were not very satisfactory. We had constant issues. Their mobile app was horrid, the connection would often broke down. Even so I had not thought about changing the company until I received a marketing call from PanTerra. And I didn't want to switch until their salesman gave me pricing details and asked me to visit their website and watch the product video.
After going through the product details and watching the video, I was convinced that this is the product I want! I have an 11 member team, and we need to IM regularly. The best thing I like about Panterra's Cloud UC is the cloud storage option. I can run my business from anywhere and from any device; mobile or computer (I don't own a tablet but I am sure their services work seamlessly on tablets too). Built in analytics is another rare feature.
This service is highly recommended especially if you like single-solutions. Cloud UC offers 6-in-1 services and it easily integrates with software like Outlook and Office. I like it very much because I don't want eight software running on my computer at a time; I like to keep everything compiled into one solution and that's were Panterra's software came to my aid.
Pros
Cloud storage option, increased accessibility, outstanding and easy mobile app, competitive pricing.
Cons
They do not have the best of interfaces, at least I am not crazy about it. Minor issue but should be pointed out nevertheless.
PanTerra Streams FAQs
Below are some frequently asked questions for PanTerra Streams.Q. What type of pricing plans does PanTerra Streams offer?
PanTerra Streams offers the following pricing plans:
- Starting from: US$24.95/month
- Pricing model: Subscription
- Free Trial: Not Available
Q. Who are the typical users of PanTerra Streams?
PanTerra Streams has the following typical customers:
Self Employed
Q. What languages does PanTerra Streams support?
PanTerra Streams supports the following languages:
English
Q. Does PanTerra Streams support mobile devices?
PanTerra Streams supports the following devices:
Q. What other apps does PanTerra Streams integrate with?
PanTerra Streams integrates with the following applications:
Google Workspace, HubSpot CRM, Microsoft 365, Microsoft Outlook, Salesforce Starter, Zendesk Suite
Q. What level of support does PanTerra Streams offer?
We do not have any information about what support options PanTerra Streams has
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