---
description: Learn how Prokeep can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Prokeep Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/650/customer-engagement/software) > [Prokeep](/software/2072870/prokeep)

# Prokeep

Canonical: https://www.getapp.za.com/software/2072870/prokeep

> Prokeep grows relationships and business by turning communication into commerce; increasing sales through centralized communication, improving customer experience through better insights and engagement opportunities, and adding productivity through systems automations.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Prokeep

## Commercial Context

- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Please contact Prokeep for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Spanish
- **Available Countries**: Canada, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM
- Communication Management
- Customer Database
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Email Management
- Engagement Tracking
- Event Triggered Actions
- Live Chat
- Monitoring
- Multi-Channel Communication

## Integrations (7 total)

- Dynamics 365
- Eclipse
- HubSpot CRM
- Innovo
- NetSuite
- ShipWorks
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Engagement Software](https://www.getapp.za.com/directory/650/customer-engagement/software)

## Alternatives

1. [Viber](https://www.getapp.za.com/software/2049588/viber) — 4.4/5 (4058 reviews)
2. [Text Request](https://www.getapp.za.com/software/2051851/text-request) — 4.6/5 (1193 reviews)
3. [Slack](https://www.getapp.za.com/software/91563/slack) — 4.7/5 (24046 reviews)
4. [Tremendous](https://www.getapp.za.com/software/2047288/tremendous-rewards) — 4.8/5 (456 reviews)
5. [Wati](https://www.getapp.za.com/software/2068239/wati) — 4.6/5 (202 reviews)

## Reviews

### "Review for prokeep" — 4.0/5

> **Jim** | *12 April 2022* | Wholesale | Recommendation rating: 7.0/10
> 
> **Pros**: It was user friendly. Were able to search customers easily. Were able to add customers easily. They had a better alert system that notifies you of an incoming text. Support was really helpful
> 
> **Cons**: There could have been more ongoing training

-----

### "New user.." — 5.0/5

> **Erik** | *02 April 2024* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10
> 
> **Pros**: Everything on one platform, ease of use.
> 
> **Cons**: Have not really experienced any downside just yet
> 
> Positive, staff very knowledgeable and informative

## Links

- [View on GetApp](https://www.getapp.za.com/software/2072870/prokeep)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/prokeep/> |
| en-AE | <https://www.getapp.ae/software/2072870/prokeep> |
| en-AU | <https://www.getapp.com.au/software/2072870/prokeep> |
| en-CA | <https://www.getapp.ca/software/2072870/prokeep> |
| en-GB | <https://www.getapp.co.uk/software/2072870/prokeep> |
| en-IE | <https://www.getapp.ie/software/2072870/prokeep> |
| en-NZ | <https://www.getapp.co.nz/software/2072870/prokeep> |
| en-SG | <https://www.getapp.sg/software/2072870/prokeep> |
| en-ZA | <https://www.getapp.za.com/software/2072870/prokeep> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp South Africa has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.za.com","url":"https://www.getapp.za.com/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.za.com/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Prokeep","description":"Prokeep is a distribution solution for sales and customer experience software built to grow business, build stronger customer relationships, and improve workforce productivity. Prokeep centralizes communication with a shared team inbox that receives customer texts, emails, faxes, and web chats all accessible for your team to respond to from any computer or mobile device. Plus Prokeep’s easy payment solution, CRM, and broadcast marketing text promotions - your team has everything they need to thrive in modern markets.\nk and requests we proactively seek from the over 6,000 distributor locations and 30k+ distributor professionals who use and trust Prokeep to serve their customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e90e9c6d-64ae-4adf-8a70-bbce0ca119a2.png","url":"https://www.getapp.za.com/software/2072870/prokeep","@type":"SoftwareApplication","@id":"https://www.getapp.za.com/software/2072870/prokeep#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":2},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Engagement Software","position":2,"item":"/directory/650/customer-engagement/software","@type":"ListItem"},{"name":"Prokeep","position":3,"item":"/software/2072870/prokeep","@type":"ListItem"}],"@id":"https://www.getapp.za.com/software/2072870/prokeep#breadcrumblist"}]}
</script>
