YouthCenter

4.7 (16)
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Secure cloud-based juvenile justice software

About YouthCenter

YouthCenter is a cloud-based juvenile case management software used by juvenile justice organizations. The software caters to juvenile probation, courts, detention centers, and Juvenile Detention Alternative Initiative (JDAI) programs. It provides a secure and centralized system to manage juvenile cases.

YouthCenter offers easy access to case information from any device. Authorized users can access the software on their desktops, tablets, and mobile devices. This enables seamless collaboration between case workers in the field and those in the office. The software has customizable user security to control access. Users can also create custom forms and generate reports as needed.

Key features of YouthCenter include cloud hosting, mobility, security compliance, customization, and accessibility. The software is HIPAA and CJIS compliant to protect sensitive data. It receives regular updates to improve features and performance. The software aims to streamline workflows and information sharing for juvenile justice organizations.


Key benefits of YouthCenter

- Secure, cloud-based software that provides full juvenile case management capabilities, accessible anywhere, anytime.

- Designed specifically for juvenile justice professionals like probation officers, courts, detention centers, and diversion programs.

- Mobile-friendly interface allows officers to access and update records in the field.

- Robust reporting tools and ad-hoc reporting for data analysis and compliance.

- Customizable forms, roles, fields and workflows to fit your organization's specific needs.


Images

YouthCenter Software - Contact Log / Case Notes Entry
YouthCenter Software - Adding Contact Log / Case Notes on a mobile device using voice to text.
YouthCenter Software - Customizable dashboard showing you what's important to you including your case load and clients in programs
YouthCenter Software - The client summary page on a mobile device
YouthCenter Software - A custom form with a signature field
View 6 more
YouthCenter video
YouthCenter Software - Contact Log / Case Notes Entry
YouthCenter Software - Adding Contact Log / Case Notes on a mobile device using voice to text.
YouthCenter Software - Customizable dashboard showing you what's important to you including your case load and clients in programs
YouthCenter Software - The client summary page on a mobile device
YouthCenter Software - A custom form with a signature field

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Reviews

Overall rating

4.7 /5
(16)
Value for Money
4.8/5
Features
4.5/5
Ease of Use
4.4/5
Customer Support
4.7/5

Already have YouthCenter?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 16
David
David
Overall rating
  • Industry: Civil Engineering
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

YouthCenter System Analyst's prospective

Reviewed on 2019/02/05

I provide client side support for YouthCenter and have been working with the program for 5 years.

I provide client side support for YouthCenter and have been working with the program for 5 years.

Pros

Customer service from BizStream is excellent and the company is very responsive to standard and custom requests. YouthCenter has a clean user interface and is generally easy for end-users to navigate.

Cons

The design of the UI, font and color scheme are starting to show their age.

Karin
Overall rating
  • Industry: Law Enforcement
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Using Youth Center in a small department

Reviewed on 2023/02/23

We are a small juvenile probation department with a small budget. Youth Center has given us an...

We are a small juvenile probation department with a small budget. Youth Center has given us an excellent tool to manage cases, maintain records, and storage for documents. It is so helpful for every worker to have access to the same information when covering for someone else is needed. We use the system daily and it has streamlined our business in a lot of ways.

Pros

All data companies are helpful in the sales and onboarding stages, Youth Center included. Where Youth Center shines is the follow up support. Years after purchase we are still getting support and assistance whenever it is needed. Youth Center is regularly updated and we are clearly informed what changes we can expect to see from the update. We are regularly asked for our input when the system is making changes that are most helpful to the actual users.

Cons

Some things may be easier with the system when they finally merge their old and new systems. But we have been given a lot of support on how to use the system as it currently functions.

Alternatives Considered

FAMCare

Reasons for Choosing YouthCenter

Youth Center is far more economical than Ritetrack and the follow up support from Youth Center far surpasses anything we received from Handel.

Reasons for Switching to YouthCenter

Youth Center was more economical and the onboarding staff was extremely helpful.

Response from BizStream

Thank you so much for sharing your positive experience with Youth Center! We're glad to hear that our system has helped manage your cases and records and that our team has provided you with excellent support. If you need any assistance, email us at [email protected], and we'll be happy to help. Thanks again for choosing YouthCenter!

lana
Overall rating
  • Industry: Judiciary
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

YouthCenter

Reviewed on 2021/11/23

Pros

to view all incoming notes on clients from other sources that input data

Cons

I have not yet come across any issues that I feel need to be improved on

Response from BizStream

Thank you for your review! It's great to hear from case managers who are actively using YouthCenter. If you ever have any issues or suggestions for the system don't hesitate to reach out to [email protected]. We're here to help!

Steve
Overall rating
  • Industry: Law Enforcement
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A must for youth case management

Reviewed on 2024/02/23

I have found the overall experience with YouthCenter to be a game changer for managing cases. Prior...

I have found the overall experience with YouthCenter to be a game changer for managing cases. Prior to this system, we either took hand notes or created a work document. This has made our jobs much more efficient, productive, has improved communication and documentation, and the ability to receive data from cases.

Pros

Customer Support
Case Management features
Mobile Access
Inter office communication

Cons

Entering offenses
Pages are usually not printer friendly when printed (Ex: program placement)

Response from BizStream

Thank you for your review and feedback! We're glad to hear that YouthCenter has been a game-changer for your case management. We're always looking to improve based on feedback. Feel free to fill out the form at https://www.youthcenter.net/contact to submit your suggestions.

Tim
Overall rating
  • Industry: Government Administration
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Wonderful Program for Caseload Management

Reviewed on 2023/11/27

Pros

Onboarding was very smooth. Any needed assistance was provided very quickly. The system is intuitive and easy to use. Having all the case notes in one spot makes for easy supervision of case files. Being able to generate reports about various case data is helpful to tracking trends and case statistics.

Cons

The only issues that we have had is not being able to use multiple data sets in generating one report, although that is something that is being worked on. There have not been any negatives with this system.

Response from BizStream

Thank you for your fantastic review and the perfect scores across the board! We’re happy to hear that the onboarding process was smooth for your team and are pleased that YouthCenter's intuitive design and comprehensive case management features are meeting your needs so well.

We appreciate your feedback about the report generation. As you mentioned, we're actively working to enhance this feature. Your success is our top priority, and we look forward to continuing to support your important work.

Showing 5 reviews of 16 Read all reviews

YouthCenter FAQs

Below are some frequently asked questions for YouthCenter.

YouthCenter offers the following pricing plans:

  • Starting from: US$599.00/month
  • Pricing model: Subscription
  • Free Trial: Available

YouthCenter has the following typical customers:

11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

YouthCenter supports the following languages:

English

YouthCenter supports the following devices:

We do not have any information about what integrations YouthCenter has

YouthCenter offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support

Related categories

See all software categories found for YouthCenter.