Recharge

About Recharge
Recharge is a leading subscription payments platform designed for ecommerce merchants to set up and manage dynamic recurring billing across web and mobile. The platform offers a suite of tools to help merchants grow and retain their customer base through customizable subscription offerings, product bundles, and personalized customer journeys.
Key capabilities include building scalable recurring revenue with flexible subscription options, bundling products in customizable packages, and creating targeted flows to optimize the customer experience. Recharge also provides SMS messaging, a customer portal, detailed analytics, and integrations with platforms like Gorgias, Klaviyo, and Stripe. Robust customization is available through the API.
With features spanning subscription management, bundles, flows, analytics, and more, Recharge powers over 20,000 innovative ecommerce brands. It is trusted by leading DTC companies to process over $20 billion in revenue. The platform equips merchants with a unified set of tools to iterate, test, and scale while gaining actionable insights into customer data.
Key benefits of Recharge
Offers subscriptions, bundles, and personalized customer journeys to help ecommerce merchants grow and retain their customer base
Integrates with platforms like Shopify and BigCommerce to streamline the tech stack and provide a unified view of customer data
Enables customizable subscription offerings to give customers flexibility and unlock new revenue opportunities
Allows merchants to sell curated or customizable product bundles that increase customer lifetime value
Provides templates and workflows to test and optimize tactics that maximize revenue
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Reviews
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- Industry: Consumer Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Subscription's management get easier
Reviewed on 2020/09/30
I'm using this as a customer support that handles customer's subscriptions. Although the load times...
I'm using this as a customer support that handles customer's subscriptions. Although the load times sometimes annoying but editing their data and information regarding their subscriptions order are really easy.
Pros
-Making it easy to track subscriber's information and order. Basically Shopify's brother for subscriptions.
-Easy to manage the price, order and payment details, and shipping date.
Cons
-Sometimes it doesn't open or taking to long to be opened.
-Even after you got it, sometimes it takes time to load
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
No brainer for the standard plan
Reviewed on 2024/10/29
Thanks to the platform we see nice year over year growth without the need to invest lots of effort.
Thanks to the platform we see nice year over year growth without the need to invest lots of effort.
Pros
User experience for the shop owner is simple, clear and intuitive
Cons
The standard plan don't include access to very basic data
Alternatives Considered
Google SheetsReasons for Switching to Recharge
Back in the day I received many recommendationsResponse from Recharge Payments
Hi Elad - thanks for taking the time to share your experience. The Recharge Analytics dashboards are included in all of our plans and you can read more about how to access and use them here: https://support.getrecharge.com/hc/en-us/articles/360044363954-Recharge-Analytics
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Base Recharges Services Make a Solid Start
Reviewed on 2025/01/22
Using recharge has allowed me to capitalize on turning one time customers into subscribers.
Using recharge has allowed me to capitalize on turning one time customers into subscribers.
Pros
Integrated service to add subscription options directly onto my Shopify website. Being able to set minimum charges for subscribers, additional discounts to baseline subscriber discounts is a great tool.
Cons
Price increases when using the same service. As a small business, having to pay a monthly fee of $100 + transaction fees on subscription orders takes a hit on my subscription orders, especially since I am offering customers a discount for being a subscriber. As much as I would like to use their bundle feature, the cost doesn't match my current small business revenue.
Response from Recharge Payments
Hi Josh - thanks for taking the time to share your experience. In order to provide best-in-class support and tools as our merchants grow, we've had to take a look at our pricing structure. Our product roadmap is always expanding and accelerating with new features that help bring in more recurring revenue and retain more customers. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new
- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Good Recurring Billing Option For Shopify
Reviewed on 2024/11/09
We used Recharge for subscription shipping of products, similar to the Amazon function subscribe &...
We used Recharge for subscription shipping of products, similar to the Amazon function subscribe & save. It works decent but has some configuration that needs to happen, which will take some trial & error
Pros
It was feature-rich, allowed for solid recurrent billing options, and works well if you use Shopify.
Cons
Getting adequately configured and set up to your needs can be tedious. For some sites, you will need to have some coding experience or use their customer service.
Response from Recharge Payments
Hi Danny - thanks for taking the time to share your experience. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great Tool for Subscription Beginners + Season Pros Alike
Reviewed on 2024/11/04
Pros
Recharge has allowed us to develop a robust subscription service that has grown our customer lifetime significantly. It integrated quickly into Shopify and is easy to navigate. We're working on developing our gifting products for this holiday season and are excited to see how this helps boost our revenue for the remainder of Q4.
Cons
The cost difference in plans is a bit of a steep jump, and it would be nice if it was more of a sliding scale based on how many subscribers you have. While we're interested in the customizable features in checkout and customer portals under the Pro plan, we're not yet ready to make the step up to the plan because of price.
Alternatives Considered
YotpoReasons for Switching to Recharge
Backend user interface and customer-facing display options were more in line with branding.Response from Recharge Payments
Hi Cierra - thanks for taking the time to share your experience. In order to provide best-in-class support and tools as our merchants grow, we've had to take a look at our pricing structure. Our product roadmap is always expanding and accelerating with new features that help bring in more recurring revenue and retain more customers. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new
Recharge FAQs
Below are some frequently asked questions for Recharge.Q. What type of pricing plans does Recharge offer?
Recharge offers the following pricing plans:
- Pricing model: Free Version, Subscription
- Free Trial: Available
Q. Who are the typical users of Recharge?
Recharge has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Recharge support?
Recharge supports the following languages:
English
Q. Does Recharge support mobile devices?
Recharge supports the following devices:
Q. What other apps does Recharge integrate with?
Recharge integrates with the following applications:
Avalara, BigCommerce, Churn Buster, Gorgias, Klaviyo, LoyaltyLion, Shopify, Stripe
Q. What level of support does Recharge offer?
Recharge offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
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