Recharge

4.5 (22)
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Your all-in-one solution for growth & retention

About Recharge

Recharge is a leading subscription payments platform designed for ecommerce merchants to set up and manage dynamic recurring billing across web and mobile. The platform offers a suite of tools to help merchants grow and retain their customer base through customizable subscription offerings, product bundles, and personalized customer journeys.

Key capabilities include building scalable recurring revenue with flexible subscription options, bundling products in customizable packages, and creating targeted flows to optimize the customer experience. Recharge also provides SMS messaging, a customer portal, detailed analytics, and integrations with platforms like Gorgias, Klaviyo, and Stripe. Robust customization is available through the API.

With features spanning subscription management, bundles, flows, analytics, and more, Recharge powers over 20,000 innovative ecommerce brands. It is trusted by leading DTC companies to process over $20 billion in revenue. The platform equips merchants with a unified set of tools to iterate, test, and scale while gaining actionable insights into customer data.


Key benefits of Recharge

Offers subscriptions, bundles, and personalized customer journeys to help ecommerce merchants grow and retain their customer base
Integrates with platforms like Shopify and BigCommerce to streamline the tech stack and provide a unified view of customer data
Enables customizable subscription offerings to give customers flexibility and unlock new revenue opportunities
Allows merchants to sell curated or customizable product bundles that increase customer lifetime value
Provides templates and workflows to test and optimize tactics that maximize revenue


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Not sure about Recharge? Compare with a popular alternative

Recharge

4.5 (22)
VS.
Highly reviewed

Starting Price

No pricing found
US$299.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

17
66

Integrations

8
50

Ease of Use

4.7 (22)
4.2 (92)

Value for Money

4.2 (22)
4.0 (92)

Customer Service

4.2 (22)
3.9 (92)
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Reviews

Overall rating

4.5 /5
(22)
Value for Money
4.2/5
Features
4.4/5
Ease of Use
4.7/5
Customer Support
4.2/5

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Showing 5 reviews of 22
Verified Reviewer
Overall rating
  • Industry: Consumer Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Subscription's management get easier

Reviewed on 2020/09/30

I'm using this as a customer support that handles customer's subscriptions. Although the load times...

I'm using this as a customer support that handles customer's subscriptions. Although the load times sometimes annoying but editing their data and information regarding their subscriptions order are really easy.

Pros

-Making it easy to track subscriber's information and order. Basically Shopify's brother for subscriptions.
-Easy to manage the price, order and payment details, and shipping date.

Cons

-Sometimes it doesn't open or taking to long to be opened.
-Even after you got it, sometimes it takes time to load

Elad
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

No brainer for the standard plan

Reviewed on 2024/10/29

Thanks to the platform we see nice year over year growth without the need to invest lots of effort.

Thanks to the platform we see nice year over year growth without the need to invest lots of effort.

Pros

User experience for the shop owner is simple, clear and intuitive

Cons

The standard plan don't include access to very basic data

Alternatives Considered

Google Sheets

Reasons for Switching to Recharge

Back in the day I received many recommendations

Response from Recharge Payments

Hi Elad - thanks for taking the time to share your experience. The Recharge Analytics dashboards are included in all of our plans and you can read more about how to access and use them here: https://support.getrecharge.com/hc/en-us/articles/360044363954-Recharge-Analytics

Josh
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Base Recharges Services Make a Solid Start

Reviewed on 2025/01/22

Using recharge has allowed me to capitalize on turning one time customers into subscribers.

Using recharge has allowed me to capitalize on turning one time customers into subscribers.

Pros

Integrated service to add subscription options directly onto my Shopify website. Being able to set minimum charges for subscribers, additional discounts to baseline subscriber discounts is a great tool.

Cons

Price increases when using the same service. As a small business, having to pay a monthly fee of $100 + transaction fees on subscription orders takes a hit on my subscription orders, especially since I am offering customers a discount for being a subscriber. As much as I would like to use their bundle feature, the cost doesn't match my current small business revenue.

Response from Recharge Payments

Hi Josh - thanks for taking the time to share your experience. In order to provide best-in-class support and tools as our merchants grow, we've had to take a look at our pricing structure. Our product roadmap is always expanding and accelerating with new features that help bring in more recurring revenue and retain more customers. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

Danny
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Good Recurring Billing Option For Shopify

Reviewed on 2024/11/09

We used Recharge for subscription shipping of products, similar to the Amazon function subscribe &...

We used Recharge for subscription shipping of products, similar to the Amazon function subscribe & save. It works decent but has some configuration that needs to happen, which will take some trial & error

Pros

It was feature-rich, allowed for solid recurrent billing options, and works well if you use Shopify.

Cons

Getting adequately configured and set up to your needs can be tedious. For some sites, you will need to have some coding experience or use their customer service.

Response from Recharge Payments

Hi Danny - thanks for taking the time to share your experience. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

Cierra
Overall rating
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great Tool for Subscription Beginners + Season Pros Alike

Reviewed on 2024/11/04

Pros

Recharge has allowed us to develop a robust subscription service that has grown our customer lifetime significantly. It integrated quickly into Shopify and is easy to navigate. We're working on developing our gifting products for this holiday season and are excited to see how this helps boost our revenue for the remainder of Q4.

Cons

The cost difference in plans is a bit of a steep jump, and it would be nice if it was more of a sliding scale based on how many subscribers you have. While we're interested in the customizable features in checkout and customer portals under the Pro plan, we're not yet ready to make the step up to the plan because of price.

Alternatives Considered

Yotpo

Reasons for Switching to Recharge

Backend user interface and customer-facing display options were more in line with branding.

Response from Recharge Payments

Hi Cierra - thanks for taking the time to share your experience. In order to provide best-in-class support and tools as our merchants grow, we've had to take a look at our pricing structure. Our product roadmap is always expanding and accelerating with new features that help bring in more recurring revenue and retain more customers. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

Showing 5 reviews of 22 Read all reviews

Recharge FAQs

Below are some frequently asked questions for Recharge.

Recharge offers the following pricing plans:

  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Recharge has the following typical customers:

11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Recharge supports the following languages:

English

Recharge supports the following devices:

Recharge integrates with the following applications:

Avalara, BigCommerce, Churn Buster, Gorgias, Klaviyo, LoyaltyLion, Shopify, Stripe

Recharge offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

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